Sabrent Support
This update makes your EC-DFLT docking station present drives to the computer using 512-byte logical sectors. Use it if your dock is currently showing a drive at 4096 bytes per sector, which is what stops an existing drive from mounting. Please read the warning below before you begin.
In the Execution Setting panel on the left of the tool, the Partition and Format boxes must stay unticked. They are already unticked when the tool opens. Leave them that way.
If your drive has data on it and either box is ticked, that data will be erased. The tool does not ask you to confirm and the erase cannot be undone.
This update itself does not require the drive to be formatted, and the manufacturer has confirmed that data is not expected to be lost. Even so, please back up anything important on the drive before you start.
This package changes the dock in one direction only: to 512-byte sectors. Use it when a drive that works normally on a direct SATA connection will not mount behind the dock, and Windows reports the disk with 4096-byte logical sectors.
If you need the opposite, that is, your data was written while the drive was connected to an older dock that used 4096-byte sectors and you need to read it back, do not use this package. Reply to us and we will send you the 4096-byte version instead.
You can check what your dock is doing today. With the dock connected, open Windows PowerShell and run:
Get-Disk | Select-Object Number, FriendlyName, LogicalSectorSize, PhysicalSectorSize
Find your dock in the list and read LogicalSectorSize. If it says 4096, this update
applies. Run the same command after the update and it should say 512.
JMMassProd.ini file next to it. If you move or copy the program somewhere else on
its own, it will not apply the 512-byte setting. Do not run it from inside the zip.These are already filled in for you. Steps 3 and 4 ask you to check them rather than type them. They are listed here so you can confirm at a glance:
| Field | Value |
|---|---|
| Password (when prompted) | jmicron |
| VID | 152D |
| PID | A578 |
| Standby Timer (Sec.) | 10 |
| HDD.String | SABRENT |
| Partition / Format | both unticked |
| Firmware file to load | JMS578_PPE_v124.01.00.02.bin |
JMMassProd_v1_16_15_12.exe.Run it from inside the unzipped folder, alongside JMMassProd.ini and the
.bin firmware file. If Windows shows a security prompt, choose to run the program.
jmicron in
lower case into the password box that appears and click OK.
Leave Partition and Format unticked, as in this screenshot.
A578, Standby Timer (Sec.) is
10, and HDD.String reads SABRENT. Correct them if any of them
differ.JMS578_PPE_v124.01.00.02.bin from the folder you unzipped, and click Open.
The path field next to the button then shows the file you picked.
If Windows offers to format the drive afterwards, click Cancel. This update does not require a format, so a format prompt means something else is wrong. Do not format the drive. Reply to us instead and tell us what you see, and we will take it from there.
JMMassProd.ini is in the same folder as the program,
and open the program again from that folder.If you are unsure at any point, stop and reply to us instead of guessing. We would much rather answer a question than help recover a drive afterwards.