Posts made by paulofonseca

• EC-DFLT firmware blocks access to previous data/backups

  Anyone who upgrades the firmware will experience this problem and will no longer be able to access the data they've stored. Sabrent knows this, but as you can see, they do nothing to respond to ...

  posted in Customer Support

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  paulofonseca
  9/15/25, 10:18 AM
• EC-DFLT firmware blocks access to previous data/backups

  Hi Sabrent, I'm still waiting for a solution. But not the previous solution, where they suggest I buy software to read the discs and copy them elsewhere. I remember it was your firmware update th...

  posted in Customer Support

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  paulofonseca
  9/11/25, 5:53 AM
• EC-DFLT firmware blocks access to previous data/backups

  Ideally, Sabrent would find a solution to the SERIOUS problem it created. This is a problem that will happen to many people, who probably even think they've lost all the data on the drive, but in ...

  posted in Customer Support

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  paulofonseca
  9/9/25, 6:14 AM
• EC-DFLT firmware blocks access to previous data/backups

  I'm having a serious problem due to Sabrent, and I'm not receiving any support. I purchased the EC-DFLT docking station to use with my 12TB Seagate NAS 3.5 drives. 3 months later I updated the EC...

  posted in Customer Support

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  paulofonseca
  9/7/25, 4:00 PM