Do I need to initialize the target SSD before cloning?  Also, I'm not ready to remove source SSD from computer. So I do not wish to do an offline cloning. What are the steps to clone a new SA...

@Marshall Lai It looks like multiple potential issues. Firstly, only one port might be capable of full speed at all times, depending on the model. This can be related to ports used for charging. Du...

This is the process of meeting and interacting with potential romantic partners, often with the aim of finding a long-term relationship or simply exploring mutual attraction. It can take many forms...

@Marshall Lai I will check into this and reply back.

Hi, I got the nice and small HB-U4HP but when connected to the TB4 port directly of my Asus ROG Flow X16 2023 (Intel), it shows up as a USB3.2 hub instead of a USB4.0 hub.  I have tried with a...

@Michael Alderete I've asked if this was the case sharing your post and it was affirmed with a 'yes' but if you want to be double sure you can also submit to our technical support where it will get...

As stated in a few other posts, the SB-TB4K KVM Switch doesn't supply power to both connected Thunderbolt devices, because that's against the TB4 certification. Complying with the certification is ...

@StillJustABill It is against general policy to offer that sort of thing, but I can tell you the DS-SC5B was built with the VL822 and ASM235CM. You can get more information about those from their r...

I bought a Sabrent DS-SC5B in Dec 2021.  I have only been using 3 of the 5 bays (E3, E4 & E5).  I recently removed some 10TB Seagate drives from a NAS I have & installed two of th...

After our testing, we found that the audio device must be connected to select.

@Sabrent thank you for the explanation. I just noticed that the other slot is PCIe 3.0 :)

@Koenigs We have samples for testing but no firm date yet.

@Prabath Gamage Hi. It looks like your motherboard's second M.2 slot is only x4 PCIe 3.0. These speeds are normal for that. You'd have to put the Rocket 4 Plus in the first slot to get full speeds,...

Hello, As my secondary SSD, I recently bought a SABRENT 2TB Rocket 4 Plus NVMe Gen4 (SB-RKT4P-2TB). I have Sabrent Rocket 500GB as the primary drive. Here are its benchmark results and the result...

When will the new KVM switch will be released though?

@plastikfan I'll see if we can test this in the office.

I am trying to use the headphone jack on the 14-in-1 thunderbolt 4 dock and I find that it rarely shows up as an option in the audio output settings. I have had this for less than a week and so far...

@rwb This sounds like the unit might be bad. Contact technical support on our site for additional assistance. If you do have other drives available, though, try and test the bays with them to see i...

 I have a 4 bay docking station. https://sabrent.com/collections/docking-station/products/ds-4ssd   I currently have two Samsung SSDs.   Either disc works in either slot 1 or in...

@freitagt Please contact customer service via the website for updated firmware. Thanks!