Posts made by Theo Thompson

• Terrible Customer Support

  I am still waiting for a response from my previous escalation that was over a month ago. Please can you provide details of your complaints process.

  posted in Customer Support

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  Theo Thompson
  5/23/23, 4:59 PM
• Terrible Customer Support

  Requested an RMA for a faulty SB-RKTQ-8TB drive with Sabrent and they have been messing me about for 5 months. They have already approved the return but won't provide an RMA number or a replacement...

  posted in Customer Support

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  Theo Thompson
  4/18/23, 1:47 PM