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Docking station, NAS (3)
Customer Service (1)
Rocket 4 Plus G (2)
SB-RKTB-4TB (1)
performance (1)
lockups (1)
freezing (1)
Rocket 4 Plus (1)
UASP (1)
5 Bay Dock (2)
EC-SS31, USB 3.1 Gen.1, Gen.2 (1)
Error (2)
Firmware (7)
True Image (1)
Setup (1)
EC-SSD2 (2)
5 Gbe Adapter (1)
Technical Support (1)
Dual-Sided M.2 SSD (1)
sn530 (1)
western digital (1)
USB-SW30 (1)
SB-RKT4P-4TB (1)
software (1)
firmware update (5)
SSC (1)
Control Panel (2)
SB-RKTQ-500 (1)
EC-WPTF (1)
EC-SSHD (1)
190
Topics
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Followers
S
Rocket 2230 in a Microsoft Surface Pro
1/25/23, 2:27 PM
•
Sabrent
1/25/23, 2:27 PM
1
1
Posts
2.9k
Views
S
Sabrent
1/25/23, 2:27 PM
If you are having issues with the Rocket 2230 in your Microsoft Surface Pro, particularly the SP8...
S
Customer support
5/25/22, 10:33 AM
•
Sabrent
5/25/22, 10:33 AM
1
1
Posts
706
Views
S
Sabrent
5/25/22, 10:33 AM
Please check out website support page first, before posting.
a
NVMe enclosure
nvme
EC-SNVE
SABRENT EC-SNVE Enclosure (Issues)
5/7/25, 7:18 PM
•
alt_as_king
12/22/25, 1:12 PM
4
4
Posts
665
Views
S
Sabrent
12/22/25, 1:12 PM
@lgrins Yes, many drives have to be initialized in Disk Management before they are "seen" by Wind...
WG
Large file transfers lock up drive in USB 3.0 to SATA docking station
12/22/25, 11:48 AM
•
William Gorman
12/22/25, 1:11 PM
2
2
Posts
14
Views
S
Sabrent
12/22/25, 1:11 PM
@William Gorman There should be no compatibility issues outside of rare cases with some shucked d...
l
SB-RKT4P-4TB slower read speeds in linux over time
10/8/25, 1:48 PM
•
linuxssd
12/17/25, 4:33 PM
29
29
Posts
396
Views
TS
The Sabrent Informer
12/17/25, 4:33 PM
@McChen Correct, no need to run the tool for that drive. You are already on latest. For the B47R ...
a
Model DS-U3B4 fails to show in Mac OS Tahoe
11/23/25, 8:51 PM
•
andynowlen
11/23/25, 8:51 PM
1
1
Posts
48
Views
a
andynowlen
11/23/25, 8:51 PM
This 4 bay dock does not show in any of my 2 Macbook Pros or iMac. Does not register any presence...
Sabrent EC-UST25 Firmware Update
11/20/25, 6:39 PM
•
rameshyatim
11/20/25, 6:39 PM
1
1
Posts
131
Views
rameshyatim
11/20/25, 6:39 PM
The installed old original firmware it making Hyper slowly my HDD's and them are being disconne...
SA
Problems with SK-TB4K KVM
2/7/25, 10:56 AM
•
Simon A
11/8/25, 12:00 PM
5
5
Posts
334
Views
r
ron
11/8/25, 12:00 PM
I have the exact same issue with two windows machines - display won't awaken if it's gone to slee...
j
Sabrent "EC-HD2B" 2 bay HD docking station booting issues - Firmware update ?
11/3/25, 12:44 PM
•
john_carlsson_private
11/3/25, 3:28 PM
2
2
Posts
115
Views
S
Sabrent
11/3/25, 3:28 PM
@john_carlsson_private This is more likely caused by the OS, Windows, than anything else. The clo...
h
RoHS Document
10/7/25, 4:15 AM
•
hibiki.huang
10/7/25, 9:02 PM
2
2
Posts
45
Views
TS
The Sabrent Informer
10/7/25, 9:02 PM
@hibiki huang Please reach out to support or sales directly for the requested information.
EC-DFLT disk isnt reading
9/16/25, 1:16 PM
•
Evelyn
9/17/25, 5:16 PM
2
2
Posts
96
Views
S
Sabrent
9/17/25, 5:16 PM
@Evelyn Please contact technical support/customer service on the main website. They can assist yo...
d
Rocket 4 Plus
Firmware
2TB
2TB Rocket 4 plus write speed slow
8/23/25, 9:21 AM
•
daveoooooh
9/3/25, 1:28 PM
5
5
Posts
164
Views
S
Sabrent
9/3/25, 1:28 PM
@daveoooooh Thank you for posting back. We're back from the long weekend. A fresh wipe might help...
b
How to replace DS-SC4B Fan
8/27/25, 7:03 AM
•
bolderbast
8/27/25, 9:38 AM
3
3
Posts
127
Views
b
bolderbast
8/27/25, 9:38 AM
OK, just read somewhere that there are 2 more screws hidden under the 2 back feet. Will look into...
k
Thunderbolt 4 KVM Switch
Power issue
SB-TB4K power supply have bee sound on and LED off.
8/9/25, 4:07 AM
•
kennyli2
8/9/25, 4:07 AM
1
1
Posts
38
Views
k
kennyli2
8/9/25, 4:07 AM
To support This morning, I hear a bee sound and saw the LED was off on power supply, and observe...
j
EC-SNVE
Samsung Magician
Samsung EVO 990 Plus
EC-SNVE enclosure with Samsung EVO 990 Plus 2Tb not being seen by Samsung Magician (plus question re FW update)
8/2/25, 12:50 PM
•
jay
8/7/25, 6:43 PM
8
8
Posts
318
Views
Almighty1
8/7/25, 6:43 PM
@jay - Depending on what you use. Some may or may not include the Windows Recovery Environm...
N
EC-SNVE
EC-SNVE device information dump requested
6/11/25, 7:03 PM
•
Nathan
8/4/25, 5:00 AM
2
2
Posts
207
Views
Almighty1
8/4/25, 5:00 AM
@Nathan - This is from my recently Amazon.com purchased and received on July 28, 2025 SABRENT EC-...
JS
USB-CKDH KVM switch not turning all monitors on when switching systems
3/28/23, 10:13 PM
•
John Schmitt
7/30/25, 4:04 AM
3
3
Posts
611
Views
a
annata0215
7/30/25, 4:04 AM
KVMs sometimes fail to emulate EDID (Extended Display Identification Data) for all monitors.
e
EC-CH2B Wont recognize my 22TB Red Pros
7/25/25, 3:15 AM
•
elipariz6
7/25/25, 3:47 PM
2
2
Posts
91
Views
S
Sabrent
7/25/25, 3:47 PM
@elipariz6 A firmware update could help, please check with customer support through the website. ...
j
Control Panel Won't Launch
7/19/25, 11:14 PM
•
jffwarner0
7/23/25, 3:19 PM
4
4
Posts
171
Views
S
Sabrent
7/23/25, 3:19 PM
@jffwarner0 I would contact support directly via our website and see if they have any firmware to...
g
Problem with nvme usb 3.2 enclosure
7/14/25, 5:13 PM
•
gobert4
7/17/25, 3:43 PM
4
4
Posts
245
Views
S
Sabrent
7/17/25, 3:43 PM
@gobert4 That's unfortunate but possible. We use Realtek to have compatibility with both NVMe and...
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Large file transfers lock up drive in USB 3.0 to SATA docking station
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12/22/25, 4:48 PM
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12/4/25, 3:16 PM
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Model DS-U3B4 fails to show in Mac OS Tahoe
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11/24/25, 1:51 AM
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Sabrent EC-UST25 Firmware Update
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11/20/25, 11:39 PM
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PSA on Sabrent 5-bay USB enclosure – slow speeds when using all 5 drives?
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12/23/25, 6:57 AM
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SABRENT EC-SNVE Enclosure (Issues)
Latest: Sabrent
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Large file transfers lock up drive in USB 3.0 to SATA docking station
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What happened to the Sabrent 16TB 2.5" SATA SSD
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12/22/25, 6:09 PM
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Large file transfers lock up drive in USB 3.0 to SATA docking station
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