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Docking station, NAS (3)
Customer Service (1)
Rocket 4 Plus G (2)
SB-RKTB-4TB (1)
performance (1)
lockups (1)
freezing (1)
Rocket 4 Plus (1)
UASP (1)
5 Bay Dock (2)
EC-SS31, USB 3.1 Gen.1, Gen.2 (1)
Error (2)
Firmware (7)
True Image (1)
Setup (1)
EC-SSD2 (2)
5 Gbe Adapter (1)
Technical Support (1)
Dual-Sided M.2 SSD (1)
sn530 (1)
western digital (1)
USB-SW30 (1)
SB-RKT4P-4TB (1)
software (1)
firmware update (5)
SSC (1)
Control Panel (2)
SB-RKTQ-500 (1)
EC-WPTF (1)
EC-SSHD (1)
187
Topics
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Followers
S
Rocket 2230 in a Microsoft Surface Pro
1/25/23, 2:27 PM
•
Sabrent
1/25/23, 2:27 PM
1
1
Posts
2.8k
Views
S
Sabrent
1/25/23, 2:27 PM
If you are having issues with the Rocket 2230 in your Microsoft Surface Pro, particularly the SP8...
S
Customer support
5/25/22, 10:33 AM
•
Sabrent
5/25/22, 10:33 AM
1
1
Posts
693
Views
S
Sabrent
5/25/22, 10:33 AM
Please check out website support page first, before posting.
l
SB-RKT4P-4TB slower read speeds in linux over time
10/8/25, 1:48 PM
•
linuxssd
11/11/25, 12:58 PM
15
15
Posts
170
Views
M
McChen
11/11/25, 12:58 PM
The firmware that I think addresses the performance degradation is the R4PB47.5 one that was post...
SA
Problems with SK-TB4K KVM
2/7/25, 10:56 AM
•
Simon A
11/8/25, 12:00 PM
5
5
Posts
264
Views
r
ron
11/8/25, 12:00 PM
I have the exact same issue with two windows machines - display won't awaken if it's gone to slee...
j
Sabrent "EC-HD2B" 2 bay HD docking station booting issues - Firmware update ?
11/3/25, 12:44 PM
•
john_carlsson_private
11/3/25, 3:28 PM
2
2
Posts
48
Views
S
Sabrent
11/3/25, 3:28 PM
@john_carlsson_private This is more likely caused by the OS, Windows, than anything else. The clo...
h
RoHS Document
10/7/25, 4:15 AM
•
hibiki.huang
10/7/25, 9:02 PM
2
2
Posts
33
Views
TS
The Sabrent Informer
10/7/25, 9:02 PM
@hibiki huang Please reach out to support or sales directly for the requested information.
EC-DFLT disk isnt reading
9/16/25, 1:16 PM
•
Evelyn
9/17/25, 5:16 PM
2
2
Posts
70
Views
S
Sabrent
9/17/25, 5:16 PM
@Evelyn Please contact technical support/customer service on the main website. They can assist yo...
d
Rocket 4 Plus
Firmware
2TB
2TB Rocket 4 plus write speed slow
8/23/25, 9:21 AM
•
daveoooooh
9/3/25, 1:28 PM
5
5
Posts
118
Views
S
Sabrent
9/3/25, 1:28 PM
@daveoooooh Thank you for posting back. We're back from the long weekend. A fresh wipe might help...
b
How to replace DS-SC4B Fan
8/27/25, 7:03 AM
•
bolderbast
8/27/25, 9:38 AM
3
3
Posts
77
Views
b
bolderbast
8/27/25, 9:38 AM
OK, just read somewhere that there are 2 more screws hidden under the 2 back feet. Will look into...
k
Thunderbolt 4 KVM Switch
Power issue
SB-TB4K power supply have bee sound on and LED off.
8/9/25, 4:07 AM
•
kennyli2
8/9/25, 4:07 AM
1
1
Posts
35
Views
k
kennyli2
8/9/25, 4:07 AM
To support This morning, I hear a bee sound and saw the LED was off on power supply, and observe...
j
EC-SNVE
Samsung Magician
Samsung EVO 990 Plus
EC-SNVE enclosure with Samsung EVO 990 Plus 2Tb not being seen by Samsung Magician (plus question re FW update)
8/2/25, 12:50 PM
•
jay
8/7/25, 6:43 PM
8
8
Posts
236
Views
Almighty1
8/7/25, 6:43 PM
@jay - Depending on what you use. Some may or may not include the Windows Recovery Environm...
N
EC-SNVE
EC-SNVE device information dump requested
6/11/25, 7:03 PM
•
Nathan
8/4/25, 5:00 AM
2
2
Posts
163
Views
Almighty1
8/4/25, 5:00 AM
@Nathan - This is from my recently Amazon.com purchased and received on July 28, 2025 SABRENT EC-...
JS
USB-CKDH KVM switch not turning all monitors on when switching systems
3/28/23, 10:13 PM
•
John Schmitt
7/30/25, 4:04 AM
3
3
Posts
581
Views
a
annata0215
7/30/25, 4:04 AM
KVMs sometimes fail to emulate EDID (Extended Display Identification Data) for all monitors.
e
EC-CH2B Wont recognize my 22TB Red Pros
7/25/25, 3:15 AM
•
elipariz6
7/25/25, 3:47 PM
2
2
Posts
74
Views
S
Sabrent
7/25/25, 3:47 PM
@elipariz6 A firmware update could help, please check with customer support through the website. ...
j
Control Panel Won't Launch
7/19/25, 11:14 PM
•
jffwarner0
7/23/25, 3:19 PM
4
4
Posts
124
Views
S
Sabrent
7/23/25, 3:19 PM
@jffwarner0 I would contact support directly via our website and see if they have any firmware to...
g
Problem with nvme usb 3.2 enclosure
7/14/25, 5:13 PM
•
gobert4
7/17/25, 3:43 PM
4
4
Posts
173
Views
S
Sabrent
7/17/25, 3:43 PM
@gobert4 That's unfortunate but possible. We use Realtek to have compatibility with both NVMe and...
Clone
EC-HD2B
offline cloning
Dual Bay EC-HD2B cloning question
10/30/24, 1:39 PM
•
Tim
6/30/25, 3:17 PM
10
10
Posts
1.1k
Views
S
Sabrent
6/30/25, 3:17 PM
@dr.nickm The process will be as slow as the slowest drive, so the hard drive, and as offline clo...
DS-SC5B
Power issue
Cannot power on one of the bays in a Sabrent DS-SC5B
1/25/25, 9:36 AM
•
StillJustABill
6/18/25, 1:07 PM
4
4
Posts
296
Views
S
Sabrent
6/18/25, 1:07 PM
@StillJustABill You probably can, but not from us. You may be able to match it on AliExpress or t...
b
Sabrent EC-SNVE unable to read SN520 nvme m2 2280
6/15/25, 12:23 AM
•
bestlaurastevens
6/15/25, 8:51 PM
2
2
Posts
173
Views
S
Sabrent
6/15/25, 8:51 PM
@bestlaurastevens See if the drive is picked up by DMDE. This will let you know if data retrieval...
N
EC-SNVE
EC-SNVE - Remember to remove the film!
6/11/25, 2:32 PM
•
Nathan
6/11/25, 2:32 PM
1
1
Posts
144
Views
N
Nathan
6/11/25, 2:32 PM
From the thermal pad.
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Sabrent "EC-HD2B" 2 bay HD docking station booting issues - Firmware update ?
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