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Docking station, NAS (2)
Customer Service (1)
Rocket 4 Plus G (2)
SB-RKTB-4TB (1)
performance (1)
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freezing (1)
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EC-SS31, USB 3.1 Gen.1, Gen.2 (1)
Error (1)
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Setup (1)
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Technical Support (1)
Dual-Sided M.2 SSD (1)
sn530 (1)
western digital (1)
USB-SW30 (1)
SB-RKT4P-4TB (1)
software (1)
firmware update (2)
SSC (1)
Control Panel (1)
SB-RKTQ-500 (1)
EC-WPTF (1)
EC-SSHD (1)
EC-DFLT (1)
scsi (1)
50
Topics
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Followers
S
Rocket 2230 in a Microsoft Surface Pro
1/25/23, 2:27 PM
•
Sabrent
1/25/23, 2:27 PM
1
1
Posts
271
Views
S
Sabrent
1/25/23, 2:27 PM
If you are having issues with the Rocket 2230 in your Microsoft Surface Pro, particularly the SP8...
S
Customer support
5/25/22, 10:33 AM
•
Sabrent
5/25/22, 10:33 AM
1
1
Posts
294
Views
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Sabrent
5/25/22, 10:33 AM
Please check out website support page first, before posting.
t
Error
Firmware
True Image
Unable to run True Image or Update Firmware
12/3/22, 10:29 AM
•
tfulcher
3/31/23, 2:10 PM
9
9
Posts
646
Views
S
Sabrent
3/31/23, 2:10 PM
@kturro chamorro Please email or contact technical support for the proper procedure, thank you.
kc
Firmware
EC-DFLT
scsi
EC-DFLT
3/30/23, 11:17 PM
•
kturro chamorro
3/31/23, 2:08 PM
2
2
Posts
8
Views
S
Sabrent
3/31/23, 2:08 PM
@kturro chamorro Have to tried to update the firmware while it's using a working 2TB disk?
s
EC DFLT Firmware update - Device not recognized
1/13/23, 7:56 PM
•
samueltong
3/30/23, 11:10 PM
12
12
Posts
325
Views
kc
kturro chamorro
3/30/23, 11:10 PM
@Sabrent hi. i have a SERIOUS problem. the drive works perfectly with 2TB disks, but when i use a...
JS
USB-CKDH KVM switch not turning all monitors on when switching systems
3/28/23, 10:13 PM
•
John Schmitt
3/29/23, 2:03 PM
2
2
Posts
8
Views
S
Sabrent
3/29/23, 2:03 PM
@John Schmitt It could be the docking station or the monitor and it may be possible to test these...
LM
firmware update
SB-RKTQ-500
Unable to update the firmware of my Sabrent Rocket Q 500
3/1/23, 11:21 AM
•
Luca M
3/26/23, 2:56 PM
5
5
Posts
116
Views
S
Sabrent
3/26/23, 2:56 PM
@Tycen Hopkins @krujh1 I did report this as I personally was not able to find a workaround but I ...
RM
EC-SSHD
EC-SSHD With CDROM Drive?
3/23/23, 2:11 PM
•
Richard Morey
3/26/23, 2:52 PM
4
4
Posts
21
Views
S
Sabrent
3/26/23, 2:52 PM
@Richard Morey It depends on the device and port, as a 0.5A port for a 3.5" HDD for example would...
Firmware
EC-WPTF
EC-WPTF Firmware?
3/22/23, 7:14 PM
•
Mark W
3/26/23, 2:43 PM
4
4
Posts
28
Views
S
Sabrent
3/26/23, 2:43 PM
@Mark W I know users have made custom firmware to tweak the sleep timer and such but officially w...
JD
USB 3.0 to SATA External Hard Drive Docking Station
3/23/23, 9:13 AM
•
Jeff Dovey
3/24/23, 2:36 PM
2
2
Posts
30
Views
S
Sabrent
3/24/23, 2:36 PM
@Jeff Dovey The iMac likely uses a different filesystem than what is normally compatible with Win...
AK
5 Bay Docking Station (DS-SC5B) not recognizing 14TB hard drive
3/21/23, 7:12 PM
•
Andy Koh
3/22/23, 11:55 AM
2
2
Posts
20
Views
S
Sabrent
3/22/23, 11:55 AM
@Andy Koh There may be an issue with the hard drive, make sure it is operational. If not, look fo...
RC
5 bay (DS-SC5B) USB C to two separate PC?
3/20/23, 10:56 PM
•
Raymond Chow
3/21/23, 3:07 PM
2
2
Posts
20
Views
S
Sabrent
3/21/23, 3:07 PM
@Raymond Chow One way to do this is with a switch like this one, although this would require swit...
MH
Sabrent NVMe M2 to PCIe problem
3/4/23, 5:05 PM
•
Michael Halsall
3/8/23, 2:38 PM
4
4
Posts
89
Views
S
Sabrent
3/8/23, 2:38 PM
@Michael Halsall Just making sure, thank you. Yes, the 980 PRO should work with the adapter. The ...
RR
EC-SNVE Disconnects & Internal Issue
1/30/23, 3:46 AM
•
Rick Raborn
3/6/23, 3:53 PM
5
5
Posts
161
Views
S
Sabrent
3/6/23, 3:53 PM
@Ben S I would contact technical support to see if they have special firmware for you to try. If ...
JG
SB-ROCKET-NVMe4-2TB on Xiwai 4X NVME M.2 AHCI to PCIE Express 3.0 Gen3 X16 Raid Card
3/5/23, 3:57 PM
•
John Grabner
3/6/23, 3:47 PM
2
2
Posts
22
Views
S
Sabrent
3/6/23, 3:47 PM
@John Grabner After doing research on this motherboard and checking its manual, I would say that ...
IT
Acronis True Image not recognising EC-DFLT
3/4/23, 11:43 AM
•
Ivor Trueman
3/5/23, 4:21 PM
2
2
Posts
37
Views
S
Sabrent
3/5/23, 4:21 PM
@Ivor Trueman The device has to be recognized in order for our OEM Acronis software to operate. I...
mm
EC-DFLT power plug / supply needed
2/21/23, 4:51 PM
•
maria mueller
2/24/23, 1:40 PM
4
4
Posts
44
Views
S
Sabrent
2/24/23, 1:40 PM
@mad-jester We do not sell an official one currently but may replace a failure if the device is u...
T.
DS-4SSD not recognized in USB3.0 or USB2.0 (Windows 10)
2/16/23, 2:37 AM
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Thierry ...
2/17/23, 9:13 AM
4
4
Posts
62
Views
S
Sabrent
2/17/23, 9:13 AM
@Thierry ... Make sure the power supply is connected from a tested outlet. If problems remain wit...
KB
SB-RKT4P-4TB
software
firmware update
SB-RKT4P-4TB software
2/15/23, 11:03 AM
•
Keith Barton
2/15/23, 1:52 PM
2
2
Posts
56
Views
S
Sabrent
2/15/23, 1:52 PM
@Keith Barton The Acronis, SSC, CP, and Firmware downloads are intended for Windows. Some functio...
RBS
Sabrent Rocket 4.0 Plus 2Tb - DEGRADATION
2/15/23, 9:06 AM
•
ROBERTO BEN SVAITER
2/15/23, 1:49 PM
2
2
Posts
59
Views
S
Sabrent
2/15/23, 1:49 PM
@ROBERTO BEN SVAITER The drives looks okay. Your Host Writes are not particularly high. The Healt...
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kturro chamorro
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3/29/23, 2:13 AM
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EC-SSHD With CDROM Drive?
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