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Rocket 4 Plus G (2)
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firmware update (4)
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4-bay Sabrent (Model DS-SC4B) (1)
161
Topics
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Followers
S
Rocket 2230 in a Microsoft Surface Pro
1/25/23, 2:27 PM
•
Sabrent
1/25/23, 2:27 PM
1
1
Posts
2.5k
Views
S
Sabrent
1/25/23, 2:27 PM
If you are having issues with the Rocket 2230 in your Microsoft Surface Pro, particularly the SP8...
S
Customer support
5/25/22, 10:33 AM
•
Sabrent
5/25/22, 10:33 AM
1
1
Posts
567
Views
S
Sabrent
5/25/22, 10:33 AM
Please check out website support page first, before posting.
T
3.5 HDD
DS-UFNC
3/6/25, 11:46 AM
•
Temo
3/7/25, 8:16 PM
5
5
Posts
28
Views
T
Temo
3/7/25, 8:16 PM
Hello again. So I was abouth to start to copy my disks, but then I see that halvf of my disks ar...
s
Fourth blue light never stopped blinking
3/7/25, 7:22 AM
•
schallerp
3/7/25, 7:22 AM
1
1
Posts
14
Views
s
schallerp
3/7/25, 7:22 AM
I cloned a HDD(1TB) to an SSD(1TB) and the fourth blue LED never stopped blinking even after leav...
f
DS-SC5B
Watts
Sabrent 5bay DS-SC5B external 3.2 USB enclosure maximum watts per drive bay
2/22/25, 4:02 PM
•
franklynnphoto
2/24/25, 2:42 PM
4
4
Posts
60
Views
S
Sabrent
2/24/25, 2:42 PM
@franklynnphoto The internal PSU provides up to 135W of power with 15W of that going to USB, so 1...
t
Control Panel
Slow Write Speed
crash
Slow Speeds and Sabrent Rocket Control Panel Crashing on 2TB Rocket 4 Plus Drive
2/20/25, 2:20 PM
•
techiej75
2/21/25, 1:40 PM
2
2
Posts
43
Views
S
Sabrent
2/21/25, 1:40 PM
@techiej75 Check the drive's health with CrysalDiskInfo, in addition to the Rocket Control Panel,...
c
Sabrent EC-DFLT not recognized anymore - LED not blinking
2/10/25, 2:51 PM
•
corps0r
2/10/25, 4:24 PM
2
2
Posts
83
Views
S
Sabrent
2/10/25, 4:24 PM
@corps0r Something could have happened during the night, such as overheating or something else, b...
SA
Problems with SK-TB4K KVM
2/7/25, 10:56 AM
•
Simon A
2/7/25, 3:14 PM
2
2
Posts
59
Views
S
Sabrent
2/7/25, 3:14 PM
@Simon A This seems to be an issue with how the Apple devices or macOS are handling the display d...
m
Clone
2TB
Format
External SSD Enclosure cannot handle other SSDs
2/1/25, 3:30 PM
•
martinez
2/2/25, 5:38 PM
2
2
Posts
62
Views
S
Sabrent
2/2/25, 5:38 PM
One thing that can happen on Windows is that the Storage Spaces utility can 'capture' drives for ...
g
EC-SSD2
1/30/25, 12:22 AM
•
george.dominguez7
1/30/25, 2:32 PM
2
2
Posts
44
Views
S
Sabrent
1/30/25, 2:32 PM
@george.dominguez7 Software cloning can be done with Acronis or similar software. The destination...
ML
HB-U4HP Shows up as a USB3.2 hub on laptops with i9-13900H
1/28/25, 12:57 AM
•
Marshall Lai
1/29/25, 2:04 PM
3
3
Posts
28
Views
S
Sabrent
1/29/25, 2:04 PM
@Marshall Lai It looks like multiple potential issues. Firstly, only one port might be capable of...
DS-SC5B
Power issue
Cannot power on one of the bays in a Sabrent DS-SC5B
1/25/25, 9:36 AM
•
StillJustABill
1/25/25, 4:00 PM
2
2
Posts
55
Views
S
Sabrent
1/25/25, 4:00 PM
@StillJustABill It is against general policy to offer that sort of thing, but I can tell you the ...
PG
SABRENT 2TB Rocket 4 Plus NVMe Gen4 Speed Issue
1/19/25, 9:47 PM
•
Prabath Gamage
1/20/25, 9:45 PM
3
3
Posts
63
Views
PG
Prabath Gamage
1/20/25, 9:45 PM
@Sabrent thank you for the explanation. I just noticed that the other slot is PCIe 3.0 :)
r
Two slots not working in 4 bay station
1/15/25, 5:25 AM
•
rwb
1/15/25, 6:20 PM
2
2
Posts
44
Views
S
Sabrent
1/15/25, 6:20 PM
@rwb This sounds like the unit might be bad. Contact technical support on our site for additional...
RR
EC-SNVE Disconnects & Internal Issue
1/30/23, 3:46 AM
•
Rick Raborn
1/13/25, 2:57 PM
9
9
Posts
3.2k
Views
S
Sabrent
1/13/25, 2:57 PM
@freitagt Please contact customer service via the website for updated firmware. Thanks!
i
Clone/upgrade M.2 2230 drive via Sabrent USB 2.0 to SATA/IDE Adapter
1/10/25, 9:35 AM
•
irongatejim
1/13/25, 2:56 PM
4
4
Posts
78
Views
S
Sabrent
1/13/25, 2:56 PM
@irongatejim If using the adapter for that, yes. Cloning software will often have the option to m...
w
EC-DFFN Docking Station - 14 TB SATA 3.5 Drive Not Reading
12/15/24, 9:02 PM
•
wmp3662
1/7/25, 6:13 PM
8
8
Posts
153
Views
w
wmp3662
1/7/25, 6:13 PM
Final note on the matter: there appears to be no way to update your products to allow for the lar...
d
Need specs for AC adapter for DS-U3B4 docking station
1/3/25, 10:55 PM
•
danieltrogdon
1/6/25, 3:54 PM
2
2
Posts
37
Views
S
Sabrent
1/6/25, 3:54 PM
@danieltrogdon Some third parties sell adapters that will work with the DS-U3B4, please look for ...
LM
firmware update
SB-RKTQ-500
Unable to update the firmware of my Sabrent Rocket Q 500
3/1/23, 11:21 AM
•
Luca M
12/27/24, 4:59 PM
18
18
Posts
2.5k
Views
h
halojumper313
12/27/24, 4:59 PM
It's been more than two years since this problem was observed, and I have the same problem. Whoev...
t
Acronis clone to larger SSD is only increasing size of hidden windows recovery partition
12/23/24, 8:28 AM
•
tom_tinker
12/27/24, 4:04 PM
6
6
Posts
86
Views
S
Sabrent
12/27/24, 4:04 PM
@tom_tinker Ah, I get it. That makes more if not perfect sense. I'm sure the information will hel...
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Fourth blue light never stopped blinking
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Sabrent 5bay DS-SC5B external 3.2 USB enclosure maximum watts per drive bay
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Slow Speeds and Sabrent Rocket Control Panel Crashing on 2TB Rocket 4 Plus Drive
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