Posts made by Lee Zimmerman

• 4-bay dock either painfully slow or crashes Mac depending on cable

  Thought I would provide an update for those following along... Sabrent was good about RMAing the initial quad drive dock and that process was fairly painless. I bought one of the Sabrent USB C dua...

  posted in Customer Support

  LZ

  Lee Zimmerman
  10/21/23, 8:38 PM
• 4-bay dock either painfully slow or crashes Mac depending on cable

  It is multiple drives that are failing. All three drives work fine at the very slow USB 2 speed they are connected right now. I tried with just one drive powered on the other day when I was testing...

  posted in Customer Support

  LZ

  Lee Zimmerman
  9/28/23, 5:02 PM
• 4-bay dock either painfully slow or crashes Mac depending on cable

  My bad, should have given you that info up front - DS-SC4B. I did find a actual marked as "super speed" USB-C to USB-C cable this morning and tried that. I got the higher (USB 3.1) connection spee...

  posted in Customer Support

  LZ

  Lee Zimmerman
  9/27/23, 4:01 PM
• 4-bay dock either painfully slow or crashes Mac depending on cable

  New owner of a lovely 4-bay dock that I really want to love. It is loaded with (2) 8T and (1) 4T SSDs and connected to my 2023 Mac Mini. The mini has (4) Thunderbolt 4/USB 4 ports on it as well as ...

  posted in Customer Support

  LZ

  Lee Zimmerman
  9/26/23, 4:41 PM