Posts made by McChen

• SB-RKT4P-4TB slower read speeds in linux over time

  Oh BTW, with the utility, it does extract several other files correctly, it is only the pcie_dll.dll file that seems to be missing. Well I answered my own question about my drive ;).... I checked ...

  posted in Customer Support

  M

  McChen
  11/22/25, 7:07 PM
• SB-RKT4P-4TB slower read speeds in linux over time

  @The Sabrent Informer I have tried with the drive both in a m.2 slot and in an USB4 ASM2464PD enclosure that uses PCIe tunneling which should function just like a m.2 slot. I've done all sorts of f...

  posted in Customer Support

  M

  McChen
  11/21/25, 9:35 PM
• SB-RKT4P-4TB slower read speeds in linux over time

  @The Sabrent Informer Thanks for the info! Unfortunately I could not get the tool to run correctly, it still gives me the error about the dll file even if I run it as administrator. I tried it on a...

  posted in Customer Support

  M

  McChen
  11/19/25, 9:03 PM
• SB-RKT4P-4TB slower read speeds in linux over time

  The firmware that I think addresses the performance degradation is the R4PB47.5 one that was posted to Dropbox. This would apply to our drives which I believe is the second hardware revision of the...

  posted in Customer Support

  M

  McChen
  11/11/25, 12:58 PM
• SB-RKT4P-4TB slower read speeds in linux over time

  Sabrent does post some files on dropbox, some downloads even from the official website point to a dropbox file. I do believe the file is authentic, but I get why it would arouse suspicion. There a...

  posted in Customer Support

  M

  McChen
  11/9/25, 12:36 PM
• SB-RKT4P-4TB slower read speeds in linux over time

  The linked firmware tool doesn't work, it throws an error upon running it for the first time (when it extracts multiple files from the exe). Looks like it is missing a pcie_dll.dll file, which from...

  posted in Customer Support

  M

  McChen
  11/8/25, 6:08 AM