Posts made by jay

• EC-SNVE enclosure with Samsung EVO 990 Plus 2Tb not being seen by Samsung Magician (plus question re FW update)

  Thanks for the prompt response, I now only buy hardware from companies with good forum support. I'll check out those utilities. Agree about backups! - I usually use Macrium Reflect. p.s. for some...

  posted in Customer Support

  j

  jay
  8/5/25, 6:14 AM
• EC-SNVE enclosure with Samsung EVO 990 Plus 2Tb not being seen by Samsung Magician (plus question re FW update)

  Thanks for the explanation. BTW , thanks to the free Acronis (great offer) I did manage to successfully clone my existing 1TB Samung in the HP to the new 2TB Samsung 990 Evo Plus in the Sabrent EC...

  posted in Customer Support

  j

  jay
  8/4/25, 8:13 AM
• EC-SNVE enclosure with Samsung EVO 990 Plus 2Tb not being seen by Samsung Magician (plus question re FW update)

  OK, sorry - that must have been just an issue with that HP APP - in HP Support Assistant it DOES show the SSD in the Sabrent, though only describes it as 'Disk 2 Sabrent SCSI Disk Device Y:'

  posted in Customer Support

  j

  jay
  8/2/25, 1:10 PM
• EC-SNVE enclosure with Samsung EVO 990 Plus 2Tb not being seen by Samsung Magician (plus question re FW update)

  One oddity just noticed - running HP PC Hardware diagnostics, it shows the Kingston RAM I installed recently, but under Storage it only shows the original 1TB SSD C: (Also Samsung) Not sure if tha...

  posted in Customer Support

  j

  jay
  8/2/25, 1:07 PM
• EC-SNVE - Latest firmware update

  Hi - same here (I accidentally downgraded my FW due to assuming that the product page had an up-to-date FW on it - i.e. my delivered Sabrent was 1.33, but I have now gone backwards).

  posted in General Product Discussion

  j

  jay
  8/2/25, 12:53 PM
• EC-SNVE enclosure with Samsung EVO 990 Plus 2Tb not being seen by Samsung Magician (plus question re FW update)

  Hi, Just purchased all above, using with a HP Pro Mini 400 G9 Desktop PC (using rear USB-C 10Gbps port) First question is about FW updating of the EC-SNVE. I downloaded from the relevant Sabrent ...

  posted in Customer Support

  j

  jay
  8/2/25, 12:50 PM