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General Product Discussion
Discussion about our products and brand.
Docking station, NAS (3)
Raid1 (3)
Removed drive from raid (1)
DS-2BCR (1)
Dual Docking Station with Card Readers (1)
5 Gbe Adapter (1)
USB to 5gbe (1)
waiting for new driver (1)
firmware update (1)
TH-S3EA frequent link loss (1)
NVMe enclosure (2)
Thunderbolt (1)
status light (1)
firmware update macos (1)
DS-4SSD (4)
8TB SSD (1)
Samsung 870 QVO (1)
Docking station (1)
3.5 HDD (1)
35
Topics
0
Followers
l
Dual bay not copying RAID drive
4/7/24, 7:09 PM
•
lindseywhelan
4/8/24, 2:36 PM
2
2
Posts
37
Views
S
Sabrent
4/8/24, 2:36 PM
@lindseywhelan The offline cloning process is sector-by-sector which may not complete if a drive ...
PA
DS-4SSD
DS-4SSD - maintain power state after dc power disconnection?
3/8/24, 5:20 AM
•
Paul Atherton
4/3/24, 1:22 AM
3
3
Posts
38
Views
m
magore
4/3/24, 1:22 AM
Solution! If you keep both buttons held down at power up the unit and fan powers on automatically...
CK
10 bay enclosure, SSD disconnects intermittently
6/1/23, 1:02 AM
•
Chucky Kahng
3/26/24, 9:52 AM
4
4
Posts
324
Views
S
Sabrent
3/26/24, 9:52 AM
@jgarcia1646 Yes, there have been firmware updates. One is available here.
Docking station, NAS
Sabrent 10-bay (ds-uctb) power on/off switches
10/6/22, 2:30 PM
•
jaime pascual
3/19/24, 12:06 AM
24
24
Posts
1.4k
Views
m
michaelzoradi
3/19/24, 12:06 AM
Did anyone ever figure out bypassing the individual 10 power buttons? Even if it voids my w...
PA
DS-4SSD
DS-4SSD connected to Mac - hotswap issue
3/8/24, 4:13 AM
•
Paul Atherton
3/8/24, 1:15 PM
2
2
Posts
25
Views
S
Sabrent
3/8/24, 1:15 PM
@Paul Atherton This has recently come to our attention. The primary chipset used does support hot...
pv
DS-4SSD
DS-4SSD - being weird - shows 3 disks plus raid-0 or something out of 4 disks
9/16/23, 10:34 AM
•
patrick visniewski
3/2/24, 2:48 PM
12
12
Posts
197
Views
S
Sabrent
3/2/24, 2:48 PM
@Jack Bartolucci Try to bypass things on startup. Sometimes Safe Mode can work for this, or you c...
D
firmware update macos
Update software incompatible with macOS.
4/28/23, 6:52 AM
•
Duncan
2/11/24, 6:31 PM
11
11
Posts
926
Views
S
Sabrent
2/11/24, 6:31 PM
@Alex I Tyson Tyson The 8TB Rocket 4 Pluses should have the newest firmware as that capacity came...
WW
NVMe enclosure
EC-SNVE - Fimrware Update Required???
5/25/23, 2:09 PM
•
W W
2/4/24, 4:24 PM
15
15
Posts
3.9k
Views
S
Sabrent
2/4/24, 4:24 PM
@N S There shouldn't be a drive letter unless there's an initialized drive in the enclosure. AN u...
k
Where is the steam deck dock support? DS-SDNV
2/2/24, 3:22 PM
•
kool4cats
2/4/24, 4:22 PM
2
2
Posts
49
Views
S
Sabrent
2/4/24, 4:22 PM
@kool4cats I'll check into this.
DP
Raid1
Issues setup Raid 1 in DS-2BCR
2/1/24, 1:16 PM
•
D P
2/1/24, 4:31 PM
2
2
Posts
87
Views
S
Sabrent
2/1/24, 4:31 PM
@D P A dynamic disk is required for software RAID, as through Windows or the software, but this u...
DS-UFNC
12/19/23, 4:14 AM
•
Catalin .
1/2/24, 1:05 PM
5
5
Posts
584
Views
S
Sabrent
1/2/24, 1:05 PM
@Hello Catch22 I think it's possible we didn't finalize this yet. You can check the current versi...
FW
Docking station
3.5 HDD
USB 3.0 Sata Hard drive flat docking station keeps turning off
10/17/23, 8:59 PM
•
Fredrick Williams
11/2/23, 3:42 PM
5
5
Posts
644
Views
S
Sabrent
11/2/23, 3:42 PM
@Dale Dougherty Thank you for sharing the procedure that worked for you. It may help other users ...
AG
10 Bay: Disks not entering Sleep Mode when USB ejected in Windows 11
9/26/23, 11:43 PM
•
Ambrogino Giusti
10/31/23, 12:58 PM
3
3
Posts
248
Views
S
Sabrent
10/31/23, 12:58 PM
@Ambrogino Giusti To update on this: I've been advised that the firmware tool can update on a per...
SM
DS-4SSD
8TB SSD
Samsung 870 QVO
DS-4SSD Can't recognise 4 x 8TB SSD's
8/21/23, 1:29 AM
•
STEPHEN MILLS
8/21/23, 12:35 PM
2
2
Posts
162
Views
S
Sabrent
8/21/23, 12:35 PM
@STEPHEN MILLS Drives should show in Device Manager. They may have to be initialized in Disk Mana...
ds
Rocket 4 Plus-G SB-RKTG-2TB - firmware and drivers download not found
8/19/23, 2:07 AM
•
daniel silenti
8/21/23, 12:30 PM
2
2
Posts
206
Views
S
Sabrent
8/21/23, 12:30 PM
@daniel silenti The good news is, our NVMe drives do not require a driver. Also, for the Plus-G, ...
FS
Sabrent EC-DSK2 will not power 2 18TB at the same time
8/16/23, 5:27 PM
•
Finn Sawyer
8/18/23, 11:47 AM
3
3
Posts
104
Views
S
Sabrent
8/18/23, 11:47 AM
@Finn Sawyer We tested this with two 20TB 7200RPM drives and were not able to reproduce this prob...
as
The 10 bay HardDrive docking station
8/11/23, 12:31 PM
•
austin seewald
8/11/23, 12:38 PM
2
2
Posts
113
Views
S
Sabrent
8/11/23, 12:38 PM
@austin seewald Each port can achieve SATA 6Gb/s speed with an appropriate drive with USB 3.2 Gen...
GF
20Gbps (USB 3.2 Gen 2×2) and 40Gbps (USB4) docking station hardware refresh any time soon?
8/6/23, 5:45 PM
•
Giovanni Francesco
8/10/23, 12:12 PM
6
6
Posts
306
Views
S
Sabrent
8/10/23, 12:12 PM
@Giovanni Francesco That may be a limitation of the chipset. We will be using newer hardware on f...
CC
USB-CKDH KVM switch issue with GPU
6/4/23, 9:45 AM
•
Chengzi Chew
6/8/23, 2:37 PM
4
4
Posts
218
Views
S
Sabrent
6/8/23, 2:37 PM
@Chengzi Chew That is correct, neither device supports DP Alt Mode. It's not possible to add that...
PC
dc supply for HB-B7C3-EU
5/22/23, 10:51 AM
•
Peter Chadbund
5/23/23, 1:09 PM
2
2
Posts
82
Views
TSI
The Sabrent Informer
5/23/23, 1:09 PM
Hello Peter, the inner/outer diameters of the barrel connector on the HB-B7C3's PSU are 2.5/5.5mm...
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3.5" HDD sized enclosure, storing 4 NVMe SSDs; housed inside PC case drive bays.
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Dual bay not copying RAID drive
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4/7/24, 11:09 PM
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3.5" HDD sized enclosure, storing 4 NVMe SSDs; housed inside PC case drive bays.
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