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General Product Discussion
Discussion about our products and brand.
Docking station, NAS (3)
Raid1 (3)
Removed drive from raid (1)
DS-2BCR (1)
Dual Docking Station with Card Readers (1)
5 Gbe Adapter (1)
USB to 5gbe (1)
waiting for new driver (1)
firmware update (1)
TH-S3EA frequent link loss (1)
NVMe enclosure (2)
Thunderbolt (1)
status light (1)
firmware update macos (1)
DS-4SSD (4)
8TB SSD (1)
Samsung 870 QVO (1)
Docking station (1)
3.5 HDD (1)
firmware corrupted (1)
SD card XC V60 II 256GB (1)
39
Topics
1
Followers
CK
10 bay enclosure, SSD disconnects intermittently
6/1/23, 1:02 AM
•
Chucky Kahng
7/25/24, 10:03 PM
5
5
Posts
603
Views
g
gilbertson.jay
7/25/24, 10:03 PM
Is there a new firmware since this last one? I've updated from 41 to the one above, 81, and stil...
Docking station, NAS
Sabrent 10-bay (ds-uctb) power on/off switches
10/6/22, 2:30 PM
•
jaime pascual
7/13/24, 12:05 PM
25
25
Posts
1.7k
Views
s
stanpete
7/13/24, 12:05 PM
@michaelzoradi I have a different model, the round 4 bay one with one power button for four driv...
d
DS-2BCR Raid 1 drive replacement
7/9/24, 4:33 AM
•
deypanszaekhfcatfy
7/9/24, 2:23 PM
2
2
Posts
35
Views
S
Sabrent
7/9/24, 2:23 PM
@deypanszaekhfcatfy Check my post (2nd) in this thread. It may be advantageous to backup the data...
rz
Can you open the casing of an SABRENT Rocket XTRM-Q 2TB
6/24/24, 3:16 AM
•
richly z
6/24/24, 12:38 PM
2
2
Posts
49
Views
S
Sabrent
6/24/24, 12:38 PM
@richly z Might need a spudger or similar, check under the logo. Might be possible to get it up u...
Docking station, NAS
Bought a Western Digital 2TB HD but it won't read...:(
10/8/22, 10:39 PM
•
EDGAR ALEGRE
6/15/24, 11:22 PM
3
3
Posts
573
Views
MD
Michael Duer
6/15/24, 11:22 PM
@EDGAR ALEGRE I have the same issue... the WD_Black SN850X starts out ...
WW
NVMe enclosure
EC-SNVE - Fimrware Update Required???
5/25/23, 2:09 PM
•
W W
6/7/24, 1:42 PM
17
17
Posts
4.7k
Views
S
Sabrent
6/7/24, 1:42 PM
@NR42 I appreciate the feedback. Yes, we typically use Realtek chips in our enclosures as these t...
KT
DS-SC5B Keeps running even after PC is turned off?
5/21/24, 10:29 PM
•
Kaizo Trap
5/22/24, 8:33 AM
2
2
Posts
102
Views
S
Sabrent
5/22/24, 8:33 AM
@Kaizo Trap What's funny is that we had users wanting to keep drives from going to sleep! In usag...
JF
firmware corrupted
SD card XC V60 II 256GB
Firmware corrupted on SD card XC V60 II 256GB
5/20/24, 3:35 PM
•
Judy Fong
5/20/24, 4:34 PM
2
2
Posts
93
Views
S
Sabrent
5/20/24, 4:34 PM
@Judy Fong Often it is difficult or impossible to retrieve data from modern memory devices. Howev...
D
firmware update macos
Update software incompatible with macOS.
4/28/23, 6:52 AM
•
Duncan
5/13/24, 2:39 PM
13
13
Posts
1.3k
Views
S
Sabrent
5/13/24, 2:39 PM
@robinhaynes We would like to offer at least a bootable firmware option, if possible, and I've se...
l
Dual bay not copying RAID drive
4/7/24, 7:09 PM
•
lindseywhelan
4/8/24, 2:36 PM
2
2
Posts
135
Views
S
Sabrent
4/8/24, 2:36 PM
@lindseywhelan The offline cloning process is sector-by-sector which may not complete if a drive ...
PA
DS-4SSD
DS-4SSD - maintain power state after dc power disconnection?
3/8/24, 5:20 AM
•
Paul Atherton
4/3/24, 1:22 AM
3
3
Posts
53
Views
m
magore
4/3/24, 1:22 AM
Solution! If you keep both buttons held down at power up the unit and fan powers on automatically...
PA
DS-4SSD
DS-4SSD connected to Mac - hotswap issue
3/8/24, 4:13 AM
•
Paul Atherton
3/8/24, 1:15 PM
2
2
Posts
70
Views
S
Sabrent
3/8/24, 1:15 PM
@Paul Atherton This has recently come to our attention. The primary chipset used does support hot...
pv
DS-4SSD
DS-4SSD - being weird - shows 3 disks plus raid-0 or something out of 4 disks
9/16/23, 10:34 AM
•
patrick visniewski
3/2/24, 2:48 PM
12
12
Posts
263
Views
S
Sabrent
3/2/24, 2:48 PM
@Jack Bartolucci Try to bypass things on startup. Sometimes Safe Mode can work for this, or you c...
k
Where is the steam deck dock support? DS-SDNV
2/2/24, 3:22 PM
•
kool4cats
2/4/24, 4:22 PM
2
2
Posts
150
Views
S
Sabrent
2/4/24, 4:22 PM
@kool4cats I'll check into this.
DP
Raid1
Issues setup Raid 1 in DS-2BCR
2/1/24, 1:16 PM
•
D P
2/1/24, 4:31 PM
2
2
Posts
206
Views
S
Sabrent
2/1/24, 4:31 PM
@D P A dynamic disk is required for software RAID, as through Windows or the software, but this u...
DS-UFNC
12/19/23, 4:14 AM
•
Catalin .
1/2/24, 1:05 PM
5
5
Posts
931
Views
S
Sabrent
1/2/24, 1:05 PM
@Hello Catch22 I think it's possible we didn't finalize this yet. You can check the current versi...
FW
Docking station
3.5 HDD
USB 3.0 Sata Hard drive flat docking station keeps turning off
10/17/23, 8:59 PM
•
Fredrick Williams
11/2/23, 3:42 PM
5
5
Posts
913
Views
S
Sabrent
11/2/23, 3:42 PM
@Dale Dougherty Thank you for sharing the procedure that worked for you. It may help other users ...
AG
10 Bay: Disks not entering Sleep Mode when USB ejected in Windows 11
9/26/23, 11:43 PM
•
Ambrogino Giusti
10/31/23, 12:58 PM
3
3
Posts
363
Views
S
Sabrent
10/31/23, 12:58 PM
@Ambrogino Giusti To update on this: I've been advised that the firmware tool can update on a per...
SM
DS-4SSD
8TB SSD
Samsung 870 QVO
DS-4SSD Can't recognise 4 x 8TB SSD's
8/21/23, 1:29 AM
•
STEPHEN MILLS
8/21/23, 12:35 PM
2
2
Posts
256
Views
S
Sabrent
8/21/23, 12:35 PM
@STEPHEN MILLS Drives should show in Device Manager. They may have to be initialized in Disk Mana...
ds
Rocket 4 Plus-G SB-RKTG-2TB - firmware and drivers download not found
8/19/23, 2:07 AM
•
daniel silenti
8/21/23, 12:30 PM
2
2
Posts
262
Views
S
Sabrent
8/21/23, 12:30 PM
@daniel silenti The good news is, our NVMe drives do not require a driver. Also, for the Plus-G, ...
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10 bay enclosure, SSD disconnects intermittently
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7/26/24, 2:03 AM
General Product Discussion
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Recommended max cable length for powered USB-C port (HB-3A4C, USB-C 7-Port 48W Powered Hub)
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Customer Support
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Recommended max cable length for powered USB-C port (HB-3A4C, USB-C 7-Port 48W Powered Hub)
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7/19/24, 7:56 PM
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DS-U3B4 does not recognize all drives sometimes, other times none of the drives, etc!!
Latest: Sabrent
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Recommended max cable length for powered USB-C port (HB-3A4C, USB-C 7-Port 48W Powered Hub)
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