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General Product Discussion
Discussion about our products and brand.
Docking station, NAS (3)
Raid1 (2)
Removed drive from raid (1)
DS-2BCR (1)
Dual Docking Station with Card Readers (1)
5 Gbe Adapter (1)
USB to 5gbe (1)
waiting for new driver (1)
firmware update (1)
TH-S3EA frequent link loss (1)
NVMe enclosure (2)
Thunderbolt (1)
status light (1)
firmware update macos (1)
20
Topics
0
Followers
CK
10 bay enclosure, SSD disconnects intermittently
6/1/23, 1:02 AM
•
Chucky Kahng
6/1/23, 2:56 PM
2
2
Posts
8
Views
TSI
The Sabrent Informer
6/1/23, 2:56 PM
Hello, @Chucky Kahng Drive disconnections should not be happening. The 8TB QVO SSDs you have do n...
WW
NVMe enclosure
EC-SNVE - Fimrware Update Required???
5/25/23, 2:09 PM
•
W W
5/26/23, 3:04 PM
3
3
Posts
52
Views
TSI
The Sabrent Informer
5/26/23, 3:04 PM
@W W Hello, Sorry for the short delay. For more rapid support, you can always reach o...
PC
dc supply for HB-B7C3-EU
5/22/23, 10:51 AM
•
Peter Chadbund
5/23/23, 1:09 PM
2
2
Posts
11
Views
TSI
The Sabrent Informer
5/23/23, 1:09 PM
Hello Peter, the inner/outer diameters of the barrel connector on the HB-B7C3's PSU are 2.5/5.5mm...
D
firmware update macos
Update software incompatible with macOS.
4/28/23, 6:52 AM
•
Duncan
5/10/23, 10:10 AM
4
4
Posts
94
Views
S
Sabrent
5/10/23, 10:10 AM
@Andy Smith I'm not sure what you meant by "ejects itself," are you using an enclosure or anythin...
D
NVMe enclosure
Thunderbolt
status light
Disable status light: NVMe Emclosures
4/28/23, 6:46 AM
•
Duncan
4/30/23, 4:27 PM
2
2
Posts
50
Views
S
Sabrent
4/30/23, 4:27 PM
@Duncan I will check on this but you would probably have to disable or obscure the LED as these p...
JL
Sabrent USB Docking station does not recognize external monitor
4/2/23, 9:09 PM
•
Jerry Levin
4/3/23, 8:11 AM
2
2
Posts
95
Views
S
Sabrent
4/3/23, 8:11 AM
@Jerry Levin Please see if the updated driver linked in my other reply helps at all.
JL
firmware update
Are there firmware updates for the "Sabrent USB-C DUAL 4K" docking station, and if so, how to d/l these
4/2/23, 9:15 PM
•
Jerry Levin
4/3/23, 8:09 AM
2
2
Posts
104
Views
S
Sabrent
4/3/23, 8:09 AM
@Jerry Levin There a driver you can download from here which might be useful.
AK
DS-4SSD Will not start disks. Same disk stars fine in the EC-UASP adapter.
12/21/22, 8:18 AM
•
Alex Kampas
3/24/23, 2:38 PM
7
7
Posts
228
Views
S
Sabrent
3/24/23, 2:38 PM
@G M It may be a defective unit. We tested it here on a M1 and it worked with the power button pu...
lv
NEED HELP IN REMOVING HD FROM ENCLOSURE
3/9/23, 8:31 PM
•
larry von
3/10/23, 12:28 PM
2
2
Posts
46
Views
S
Sabrent
3/10/23, 12:28 PM
@larry von That is a legacy product, but it appears that if no screws are used it is tight due to...
PK
TH-S3EA frequent link loss
TH-S3EA Thunderbolt3 10 GbE Base-T losing packets and link
2/16/23, 3:02 AM
•
Pascal Karls
2/16/23, 2:17 PM
2
2
Posts
57
Views
S
Sabrent
2/16/23, 2:17 PM
@Pascal Karls The TH-S3EA uses the Aquantia AQC107S ethernet chipset and unfortunately Marvell do...
EM
Rocket 4 Plus G Directstorage support
2/13/23, 11:43 PM
•
E Moore
2/15/23, 1:45 PM
4
4
Posts
136
Views
S
Sabrent
2/15/23, 1:45 PM
@E Moore After your original post we did test this and arrived at the same methodology. I appreci...
Docking station, NAS
Sabrent 10-bay (ds-uctb) power on/off switches
10/6/22, 2:30 PM
•
jaime pascual
1/17/23, 3:26 PM
23
23
Posts
574
Views
S
Sabrent
1/17/23, 3:26 PM
@Gregory Estes It's something we will look into for future products.
DP
4-bay Sabrent (Model DS-SC4B)
1/8/23, 1:35 PM
•
David Palermo
1/9/23, 12:48 PM
2
2
Posts
100
Views
S
Sabrent
1/9/23, 12:48 PM
@David Palermo I would recommend posting in Apple's community/forum to see if it is a specific kn...
CK
5 Gbe Adapter
USB to 5gbe
waiting for new driver
Waiting for new mac driver for "USB to 5gbe Adapter"
12/15/22, 4:04 PM
•
Cloud K
12/16/22, 2:52 PM
2
2
Posts
219
Views
S
Sabrent
12/16/22, 2:52 PM
@Cloud K Our current 5GbE to USB adapter uses the Marvell AQtion AQC111U controller and the newes...
JS
Raid1
DS-2BCR
Dual Docking Station with Card Readers
DS-2BCR Set up Correct?
11/25/22, 12:55 PM
•
Joe Salvino
11/25/22, 5:57 PM
2
2
Posts
106
Views
S
Sabrent
11/25/22, 5:57 PM
@Joe Salvino The DS-2BCR has an ASMedia chipset with a hardware RAID engine which is different th...
DMW
EC-SNVE Appears as SCSI Device
11/1/22, 6:51 PM
•
D Max Williams
11/17/22, 2:10 PM
8
8
Posts
213
Views
S
Sabrent
11/17/22, 2:10 PM
@D Max Williams You can find it at the link in my reply just above, the clickable "tutorial" word...
R
Rocket 4 Plus G 2TB - need more info please.
11/9/22, 8:07 AM
•
RHK111
11/9/22, 5:49 PM
3
3
Posts
117
Views
R
RHK111
11/9/22, 5:49 PM
OK, THX.
IG
Docking station, NAS
Raid1
Removed drive from raid
Raid 1
10/16/22, 2:40 AM
•
Ion Gheorghe
10/18/22, 3:13 PM
2
2
Posts
151
Views
S
Sabrent
10/18/22, 3:13 PM
@Ion Gheorghe Apologies for my previous reply, I've checked up on this and found that you can do ...
Docking station, NAS
Bought a Western Digital 2TB HD but it won't read...:(
10/8/22, 10:39 PM
•
EDGAR ALEGRE
10/11/22, 12:17 PM
2
2
Posts
182
Views
S
Sabrent
10/11/22, 12:17 PM
@EDGAR ALEGRE Do you mean internal drive? If external and shucked, be sure it is capable of worki...
FR
The Multi-Port USB Type-C Hub hub doesn't register with Windows when the laptop is restarted.
7/24/22, 5:04 PM
•
Frank Rizzo
8/2/22, 12:50 AM
9
9
Posts
1k
Views
S
Sabrent
8/2/22, 12:50 AM
Thank you for replying back. I'm glad to hear it. We'll still try to replicate the issue, Windows...
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General Product Discussion
»
10 bay enclosure, SSD disconnects intermittently
Chucky Kahng
6/1/23, 5:02 AM
1
General Product Discussion
»
EC-SNVE - Fimrware Update Required???
W W
5/25/23, 6:09 PM
2
Customer Support
»
EC-DFLT: 4096 Bytes sector problem - firmware update
Isab
5/25/23, 2:05 PM
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Control Panel Not Loading Then Crashing
Tyler Bates
5/23/23, 1:23 PM
3
Sabrent Shopping
»
Incomplete
howardn7113
5/23/23, 12:43 AM
1
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