There are some reviews on Amazon and B&H Photo saying
I like to (safely) use this KVM switch with my Apple Pro Display 6K Display with a 2019 Intel Mac Pro and a 2023 M3 Max MacBook Pro.
Please advise.
@Paul Chiu We applied a fix for uncertified devices and that's the unit sold today. If your devices are Thunderbolt-certified, there was never an issue. The units can get quite warm but operate normally in a normal, open air room.
@Sabrent Would the 2019 Apple Pro Display XDR be Thunderbolt-certified and safe to use with the SB-TB4K?
It has one Thunderbolt 3 USB-C port, which connects to the Mac end.
https://www.apple.com/pro-display-xdr/specs/
Also, are these upgraded units ready to ship and ETA to New York City?
@Paul Chiu This list is a good place to start but it doesn't list everything. However, it's my understanding that all Apple products are TB certified, but I will verify. If you do get the KVM I can check the SN for you. Everything we sell should be revised as a precaution.
Hey @sabrent.com could you please check if my docking station has the revised firmware applied? The serial number is 47786080301111.
@Andre Kay It is my understanding that the newer revisions starts at x1275
i just received the switch from amazon and its serial number starts with 4782, similar to @Andre Kay's. so, i received an old version? kind of a bummer...
@bogner.f The originals started at 4778608300001, ones higher than 47786080301794 have the native fix but some below this were handfixed. 4782x should be newer.
I have a unit with a lower serial number. Is there a way to get the fix?
@kevin Please contact technical support/customer service via the website, thank you!
