- I've had a compatibility issue with a Rocket 4 plus SSD card I purchased from Sabrent. I've been in touch with customer support through email since Nov.17,2022.
Customer support told me to drop the return off at a mailbox. Which I did. The return shipping label was actually FedEx and has been lost in the mail. I've tried contacting the post office and Fedex to no avail. Customer support I was working with did not seem to care at all. They closed the case through an email saying they sent me another Fedex shipping label... Why? Would appreciate some help from a different customer service agent.