Are you saying there is a firwmare update available for the DS-UCTB array? this is something that boggles my mind how Sabrent doesn't have this posted on their website ?!!?!?! 

@Sabrent Thunder bolt 4 kvm is a grate product with originality. I am happy to see the tb5 version. But could it less heat? :p

@Aqualung If/when we have anything to announce, you'll know! We are working with Intel for our TB5 product releases and want the smoothest launches possible.

@Sabrent , any news on this front?

@colin Please contact technical support/customer service on the main site. I'm not aware of this particular issue.

Is it true that the drive bay lights no longer turn on if powered up when no HD is installed with firmware 200416_D1_3C_81? Can this be rolled back?

@corps0r Something could have happened during the night, such as overheating or something else, but it's not possible to know. You can contact our technical support/customer service team via the ma...

Hey All,I am experiencing an issue with my new Sabrent EC-DFLT. I had it running for couple of hours with different hard drives and everything worked fine initially.Recently, I did a backup of some...

@Simon A This seems to be an issue with how the Apple devices or macOS are handling the display drivers or handling DP Alt Mode. I'd recommend checking and maybe posting in the Apple support forums...

I cannot get this device to reliably switch.     My setup is straightforward:    Laptop 1: M2 MacBook  Laptop 2: M4 MacBook   Monitor: Apple XDR Pro Display, wi...

@general+sabrent The setup for OP is a bit unusual and such a setup can have unforeseen issues. Depending on the KVM used and the configuration of the computers and hardware/accessories, it may act...

Sorry to bring up an old thread, do you feel that https://sabrent.com/products/usb-kcpd would suffer from the same issues with the device thinking a monitor is plugged in, even if it isnt?

One thing that can happen on Windows is that the Storage Spaces utility can 'capture' drives for use in a pool and you have to remove it from that before normal operations can be done. This could r...

@olivernybroe As the Thunderbolt specification evolves, more and more optional features from earlier revisions become part of the standard. It's possible such emulation will included but we're also...

@richard The ones that come with the unit should be good, yes, but we sell cables separately as well.

Are they the ones that came with the KVM switch?

Here's my situation. I have an SABRENT USB 3.2 10Gbps Type C Tool Free Enclosure, and I have a 2TB SSD that I have been using inside the enclosure without any issues so far. I'm using Windows 11 wi...

@Sabrent will the new TB5 KVM have EDID and HID emulation?

@Koenigs Some early TB4K units did have trouble with uncertified systems/ports or ones that did not precisely comply with the specification. For Thunderbolt 5 we've worked closely with Intel as a l...

@Sabrent great, can't wait for this new product to be released. The SB-TB4K has been sold out for a while on your website. I ordered one on Amazon but turned out I received a unit with a revision n...