HB-U4HP on Dell Inspiron 16 Plus in Linux -- extremely unreliable


  • Hey folks, I bought a HB-U4HP from Amazon a few months ago because my laptop (a Dell Inspiron 16 Plus 7640, with the discrete GPU) only has a single USB-C port and I need multiple external monitors and 2.5Gbit network.

    I'm running Fedora 40 with the most recent kernel 6.11.3 and at the moment, the dock isn't functional; I get this repeated in my dmesg every 2 seconds forever: 

    [  915.005213] thunderbolt 0-0:1.1: new retimer found, vendor=0x8087 device=0xd9c
    [  915.213065] thunderbolt 0-0:1.1: retimer disconnected
    [  916.534043] thunderbolt 0-0:1.1: new retimer found, vendor=0x8087 device=0xd9c
    [  916.749568] thunderbolt 0-0:1.1: retimer disconnected

    At various times in the recent past, the dock has worked OK, but not for the past few days. I just updated my laptop BIOS today, but that made no difference.

    Any tips? I'd rather not return this and get the official Dell dock, as it's quite expensive and very large. Thanks!



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