General Product Discussion

Discussion about our products and brand.

44 Topics 1 Followers

DP

Raid1 Issues setup Raid 1 in DS-2BCR
2/1/24, 1:16 PM • D P 2/1/24, 4:31 PM

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Sabrent
2/1/24, 4:31 PM

@D P A dynamic disk is required for software RAID, as through Windows or the software, but this u...
DS-UFNC
12/19/23, 4:14 AM • Catalin . 1/2/24, 1:05 PM

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Sabrent
1/2/24, 1:05 PM

@Hello Catch22 I think it's possible we didn't finalize this yet. You can check the current versi...
FW

Docking station 3.5 HDD USB 3.0 Sata Hard drive flat docking station keeps turning off
10/17/23, 8:59 PM • Fredrick Williams 11/2/23, 3:42 PM

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Sabrent
11/2/23, 3:42 PM

@Dale Dougherty Thank you for sharing the procedure that worked for you. It may help other users ...
AG

10 Bay: Disks not entering Sleep Mode when USB ejected in Windows 11
9/26/23, 11:43 PM • Ambrogino Giusti 10/31/23, 12:58 PM

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Sabrent
10/31/23, 12:58 PM

@Ambrogino Giusti To update on this: I've been advised that the firmware tool can update on a per...
ds

Rocket 4 Plus-G SB-RKTG-2TB - firmware and drivers download not found
8/19/23, 2:07 AM • daniel silenti 8/21/23, 12:30 PM

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Sabrent
8/21/23, 12:30 PM

@daniel silenti The good news is, our NVMe drives do not require a driver. Also, for the Plus-G, ...
FS

Sabrent EC-DSK2 will not power 2 18TB at the same time
8/16/23, 5:27 PM • Finn Sawyer 8/18/23, 11:47 AM

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Sabrent
8/18/23, 11:47 AM

@Finn Sawyer We tested this with two 20TB 7200RPM drives and were not able to reproduce this prob...
as

The 10 bay HardDrive docking station
8/11/23, 12:31 PM • austin seewald 8/11/23, 12:38 PM

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Sabrent
8/11/23, 12:38 PM

@austin seewald Each port can achieve SATA 6Gb/s speed with an appropriate drive with USB 3.2 Gen...
GF

20Gbps (USB 3.2 Gen 2×2) and 40Gbps (USB4) docking station hardware refresh any time soon?
8/6/23, 5:45 PM • Giovanni Francesco 8/10/23, 12:12 PM

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Sabrent
8/10/23, 12:12 PM

@Giovanni Francesco That may be a limitation of the chipset. We will be using newer hardware on f...
CC

USB-CKDH KVM switch issue with GPU
6/4/23, 9:45 AM • Chengzi Chew 6/8/23, 2:37 PM

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Sabrent
6/8/23, 2:37 PM

@Chengzi Chew That is correct, neither device supports DP Alt Mode. It's not possible to add that...
PC

dc supply for HB-B7C3-EU
5/22/23, 10:51 AM • Peter Chadbund 5/23/23, 1:09 PM

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TSI

The Sabrent Informer
5/23/23, 1:09 PM

Hello Peter, the inner/outer diameters of the barrel connector on the HB-B7C3's PSU are 2.5/5.5mm...
D

NVMe enclosure Thunderbolt status light Disable status light: NVMe Emclosures
4/28/23, 6:46 AM • Duncan 4/30/23, 4:27 PM

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Sabrent
4/30/23, 4:27 PM

@Duncan I will check on this but you would probably have to disable or obscure the LED as these p...
JL

Sabrent USB Docking station does not recognize external monitor
4/2/23, 9:09 PM • Jerry Levin 4/3/23, 8:11 AM

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Sabrent
4/3/23, 8:11 AM

@Jerry Levin Please see if the updated driver linked in my other reply helps at all.
JL

firmware update Are there firmware updates for the "Sabrent USB-C DUAL 4K" docking station, and if so, how to d/l these
4/2/23, 9:15 PM • Jerry Levin 4/3/23, 8:09 AM

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Sabrent
4/3/23, 8:09 AM

@Jerry Levin There a driver you can download from here which might be useful.
AK

DS-4SSD Will not start disks. Same disk stars fine in the EC-UASP adapter.
12/21/22, 8:18 AM • Alex Kampas 3/24/23, 2:38 PM

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Sabrent
3/24/23, 2:38 PM

@G M It may be a defective unit. We tested it here on a M1 and it worked with the power button pu...
lv

NEED HELP IN REMOVING HD FROM ENCLOSURE
3/9/23, 8:31 PM • larry von 3/10/23, 12:28 PM

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Sabrent
3/10/23, 12:28 PM

@larry von That is a legacy product, but it appears that if no screws are used it is tight due to...
PK

TH-S3EA frequent link loss TH-S3EA Thunderbolt3 10 GbE Base-T losing packets and link
2/16/23, 3:02 AM • Pascal Karls 2/16/23, 2:17 PM

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Sabrent
2/16/23, 2:17 PM

@Pascal Karls The TH-S3EA uses the Aquantia AQC107S ethernet chipset and unfortunately Marvell do...
EM

Rocket 4 Plus G Directstorage support
2/13/23, 11:43 PM • E Moore 2/15/23, 1:45 PM

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Sabrent
2/15/23, 1:45 PM

@E Moore After your original post we did test this and arrived at the same methodology. I appreci...
DP

4-bay Sabrent (Model DS-SC4B)
1/8/23, 1:35 PM • David Palermo 1/9/23, 12:48 PM

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589
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Sabrent
1/9/23, 12:48 PM

@David Palermo I would recommend posting in Apple's community/forum to see if it is a specific kn...
CK

5 Gbe Adapter USB to 5gbe waiting for new driver Waiting for new mac driver for "USB to 5gbe Adapter"
12/15/22, 4:04 PM • Cloud K 12/16/22, 2:52 PM

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Sabrent
12/16/22, 2:52 PM

@Cloud K Our current 5GbE to USB adapter uses the Marvell AQtion AQC111U controller and the newes...
JS

Raid1 DS-2BCR Dual Docking Station with Card Readers DS-2BCR Set up Correct?
11/25/22, 12:55 PM • Joe Salvino 11/25/22, 5:57 PM

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Sabrent
11/25/22, 5:57 PM

@Joe Salvino The DS-2BCR has an ASMedia chipset with a hardware RAID engine which is different th...

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General Product Discussion

Raid1 Issues setup Raid 1 in DS-2BCR 2/1/24, 1:16 PM • D P 2/1/24, 4:31 PM

DS-UFNC 12/19/23, 4:14 AM • Catalin . 1/2/24, 1:05 PM

Docking station 3.5 HDD USB 3.0 Sata Hard drive flat docking station keeps turning off 10/17/23, 8:59 PM • Fredrick Williams 11/2/23, 3:42 PM

10 Bay: Disks not entering Sleep Mode when USB ejected in Windows 11 9/26/23, 11:43 PM • Ambrogino Giusti 10/31/23, 12:58 PM

Rocket 4 Plus-G SB-RKTG-2TB - firmware and drivers download not found 8/19/23, 2:07 AM • daniel silenti 8/21/23, 12:30 PM

Sabrent EC-DSK2 will not power 2 18TB at the same time 8/16/23, 5:27 PM • Finn Sawyer 8/18/23, 11:47 AM

The 10 bay HardDrive docking station 8/11/23, 12:31 PM • austin seewald 8/11/23, 12:38 PM

20Gbps (USB 3.2 Gen 2×2) and 40Gbps (USB4) docking station hardware refresh any time soon? 8/6/23, 5:45 PM • Giovanni Francesco 8/10/23, 12:12 PM

USB-CKDH KVM switch issue with GPU 6/4/23, 9:45 AM • Chengzi Chew 6/8/23, 2:37 PM

dc supply for HB-B7C3-EU 5/22/23, 10:51 AM • Peter Chadbund 5/23/23, 1:09 PM

NVMe enclosure Thunderbolt status light Disable status light: NVMe Emclosures 4/28/23, 6:46 AM • Duncan 4/30/23, 4:27 PM

Sabrent USB Docking station does not recognize external monitor 4/2/23, 9:09 PM • Jerry Levin 4/3/23, 8:11 AM

firmware update Are there firmware updates for the "Sabrent USB-C DUAL 4K" docking station, and if so, how to d/l these 4/2/23, 9:15 PM • Jerry Levin 4/3/23, 8:09 AM

DS-4SSD Will not start disks. Same disk stars fine in the EC-UASP adapter. 12/21/22, 8:18 AM • Alex Kampas 3/24/23, 2:38 PM

NEED HELP IN REMOVING HD FROM ENCLOSURE 3/9/23, 8:31 PM • larry von 3/10/23, 12:28 PM

TH-S3EA frequent link loss TH-S3EA Thunderbolt3 10 GbE Base-T losing packets and link 2/16/23, 3:02 AM • Pascal Karls 2/16/23, 2:17 PM

Rocket 4 Plus G Directstorage support 2/13/23, 11:43 PM • E Moore 2/15/23, 1:45 PM

4-bay Sabrent (Model DS-SC4B) 1/8/23, 1:35 PM • David Palermo 1/9/23, 12:48 PM

5 Gbe Adapter USB to 5gbe waiting for new driver Waiting for new mac driver for "USB to 5gbe Adapter" 12/15/22, 4:04 PM • Cloud K 12/16/22, 2:52 PM

Raid1 DS-2BCR Dual Docking Station with Card Readers DS-2BCR Set up Correct? 11/25/22, 12:55 PM • Joe Salvino 11/25/22, 5:57 PM

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Latest topics

DS-5RSS auto start after power loss

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1TB type B cf xtbt 1tb card wont copy files to disc or format.

Features of: SABRENT USB Type C Dual 4K Universal Docking Station with USB C Power Delivery (DS-WSPD)

Where is "SABRENT USB Type C Dual 4K Universal Docking Station with USB C Power Delivery (DS-WSPD)"?

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HB-U4HP on Dell Inspiron 16 Plus in Linux -- sometimes works, usually doesn't

Power adapter for USB hub

EC-KSL3-EU stock firmware

EC-SSHD SATA HD/SSD to USB 3.0 Adapter Not Recognized\Initialized

EC-SSHD SATA HD/SSD to USB 3.0 Adapter Not Recognized\Initialized

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Raid1 Issues setup Raid 1 in DS-2BCR
2/1/24, 1:16 PM • D P 2/1/24, 4:31 PM

DS-UFNC
12/19/23, 4:14 AM • Catalin . 1/2/24, 1:05 PM

Docking station 3.5 HDD USB 3.0 Sata Hard drive flat docking station keeps turning off
10/17/23, 8:59 PM • Fredrick Williams 11/2/23, 3:42 PM

10 Bay: Disks not entering Sleep Mode when USB ejected in Windows 11
9/26/23, 11:43 PM • Ambrogino Giusti 10/31/23, 12:58 PM

Rocket 4 Plus-G SB-RKTG-2TB - firmware and drivers download not found
8/19/23, 2:07 AM • daniel silenti 8/21/23, 12:30 PM

Sabrent EC-DSK2 will not power 2 18TB at the same time
8/16/23, 5:27 PM • Finn Sawyer 8/18/23, 11:47 AM

The 10 bay HardDrive docking station
8/11/23, 12:31 PM • austin seewald 8/11/23, 12:38 PM

20Gbps (USB 3.2 Gen 2×2) and 40Gbps (USB4) docking station hardware refresh any time soon?
8/6/23, 5:45 PM • Giovanni Francesco 8/10/23, 12:12 PM

USB-CKDH KVM switch issue with GPU
6/4/23, 9:45 AM • Chengzi Chew 6/8/23, 2:37 PM

dc supply for HB-B7C3-EU
5/22/23, 10:51 AM • Peter Chadbund 5/23/23, 1:09 PM

NVMe enclosure Thunderbolt status light Disable status light: NVMe Emclosures
4/28/23, 6:46 AM • Duncan 4/30/23, 4:27 PM

Sabrent USB Docking station does not recognize external monitor
4/2/23, 9:09 PM • Jerry Levin 4/3/23, 8:11 AM

firmware update Are there firmware updates for the "Sabrent USB-C DUAL 4K" docking station, and if so, how to d/l these
4/2/23, 9:15 PM • Jerry Levin 4/3/23, 8:09 AM

DS-4SSD Will not start disks. Same disk stars fine in the EC-UASP adapter.
12/21/22, 8:18 AM • Alex Kampas 3/24/23, 2:38 PM

NEED HELP IN REMOVING HD FROM ENCLOSURE
3/9/23, 8:31 PM • larry von 3/10/23, 12:28 PM

TH-S3EA frequent link loss TH-S3EA Thunderbolt3 10 GbE Base-T losing packets and link
2/16/23, 3:02 AM • Pascal Karls 2/16/23, 2:17 PM

Rocket 4 Plus G Directstorage support
2/13/23, 11:43 PM • E Moore 2/15/23, 1:45 PM

4-bay Sabrent (Model DS-SC4B)
1/8/23, 1:35 PM • David Palermo 1/9/23, 12:48 PM

5 Gbe Adapter USB to 5gbe waiting for new driver Waiting for new mac driver for "USB to 5gbe Adapter"
12/15/22, 4:04 PM • Cloud K 12/16/22, 2:52 PM

Raid1 DS-2BCR Dual Docking Station with Card Readers DS-2BCR Set up Correct?
11/25/22, 12:55 PM • Joe Salvino 11/25/22, 5:57 PM