@G Mobley No problem! We think there may be an issue in some cases with this, so we are investigating.

Thanks for your guidance.   I'll try again this weekend too.  Have a great day!     

@G Mobley I am forwarding this to the factory to see if it's an issue with specific 4TB drives and will report back. Thank you for the feedback!

@Hello Catch22 I think it's possible we didn't finalize this yet. You can check the current version here.

Hi Support Team: BLUF: Is the EC-SSD2 capable of cloning a Samsung 990 4TB NVMe? I have a EC-SSD2 (2021) which I've been using to clone my 2TB Samsung 970 EVO and 970 EVO Plus NVMes monthly as fu...

Hi, where can I find the user manual of DS-UFNC at https://downloads.sabrent.com/ ?

I had built two systems in anticipation that some good 16 TB SATA SSDs (with 10^17+ UBER and OPAL SED support) would be available so I could pop 14 of them into my enclosure. Then Solidigm announce...

@Paul Chiu This list is a good place to start but it doesn't list everything. However, it's my understanding that all Apple products are TB certified, but I will verify. If you do get the KVM I can...

@Sabrent Would the 2019 Apple Pro Display XDR be Thunderbolt-certified and safe to use with the SB-TB4K? It has one Thunderbolt 3 USB-C port, which connects to the Mac end. https://www.apple.com/...

@Darren DeCarlo Thank you for your patience this time of year. That definitely looks wrong. Our cable/adapter uses an SATA to USB bridge chip insider but it should not return as a drive in normal o...

@John English Happy holidays! We're a little slower this time of year. Please contact technical support and maybe after the new year. The offline cloning function should work as is without preparin...

@Paul Chiu We applied a fix for uncertified devices and that's the unit sold today. If your devices are Thunderbolt-certified, there was never an issue. The units can get quite warm but operate nor...

There are some reviews on Amazon and B&H Photo saying Thunderbolt 4 KVM Switch has fried MacBook and Mac Thunderbolt ports and motherboards.  Others says the unit has overheated even in r...

Hi, I bought this adapter to hook up a SSD hard drives from older computers I had just to get the data off them.  As soon as I plug it in the light goes on.  If I go into Disk Managment ...

I'm trying to offine clone a 250GB SSD 2.5" SATA HD. The new HD is a 1TB SSD 2.5" HD. I put the original drive in slot A and the new drive in slot B. I power it on and I get the green power light a...

@Sabrent Thank you!

@DaQatz DaQatz That's true. We will have to make a Windows To Go guide as a workaround. We have tested our dock with SteamOS on the Deck, and thereby Linux, so it it's possible your particular dock...

@Catalin . Hello! The DS-UFNC uses the JMicron JMS581D. Apologies for this data not being available.

Hello, Where is the product page for this product?! What chipset does this enclosure use?

This monitor, and cable work fine with the Offcial Steam Deck dock. Also I am a Linux user, and do not run Windows, or OsX. So the updater tool does not work for me.