@Sabrent Any thoughts/comments? What is going on here? Thanks.

@Sabrent Thanks for getting back to me. Actually you can ignore everything I said because I'm an idiot. Everything I said above was true, but because the other enclosure came with their own cable...

@Sean Mc Grath Pretty soon. The new one would be faster than the Rocket 4 but adjacent to the Rocket 4 Plus, possibly using a new high-end DRAMless controller with new flash.

How does anyone update their Rocket M.2 NVMe firmware when this utility is as much use as a chocolate fireguard?   TL;DR - Has Sabrent lost control/ownership of the update website at 108.167...

@Sabrent thanks for the reply, when are you expecting the new GEN4 Rocket to be available?  would i notice any difference in performance between the Rocket 4 and the Rocket 4 Plus and the newe...

@mc1903 Looks like the string reported to Windows (CDI) was incorrect. Incorrect strings do happen in rare cases but is usually fixed quickly and before selling.

@Sean Mc Grath You can use a newer drive in an old slot, if desired. This can have benefits other than bandwidth. That laptop model supports PCIe NVMe SSDs so anything should work. Our fastest driv...

@Ava Teleri It could be a power limitation, a compatibility issue with the bridge chip being used, or a firmware issue. Technical support can perhaps assist with a firmware update or you may be abl...

@MD SOHAG SARKER https://en.52wmb.com/supplier/5227295 I don't know if this is still accurate (address at top).

Update... It is now reporting as 2TB. I took it off the StarTech PEX4M2E1 M.2 to PCIe adapter and put it into a Sabrent EC-SNVE USB 3 M.2 Enclosure. It correctly reported as 2TB and Windows was ab...

Today I received a new sealed SB-ROCKET-2TB from an eBay seller, who has a good reputation, that actually reports as 1TB when plugged in. I have other SB-ROCKET M.2's to compare it to and this one...

To whoever comes across this in the future: Yes, I was seeing bad perfornance consistently. Turns out it was the cables though. Moral of the story: always double-check that any adaptors you migh...

Hi guys i have a HP Zbook G5 17 laptop with an Nvidia Quardo P3200 motherboard, i know the motherboard is a few years old so the latest fastestM.2 drive would be a waste of money, so which Sabrent ...

@Sabrent Do you know the address of China Shenzhen office, if you know then please let me know.

@N S There shouldn't be a drive letter unless there's an initialized drive in the enclosure. AN uninitialized drive should show up in Device Manager and/or Disk Management, though, and the enclosur...

@kool4cats I'll check into this.

@MD SOHAG SARKER Which office? If you mean ours in Shenzhen, China, you can fine that with some searching.

@Richard Hoefer I will check in on this but the docking station is of a fairly basic design such that it can be impacted by drive and OS/software settings. In some cases, a firmware update may assi...

@JosephYates That is what I was told but I will verify this week. In any case, the lights should come on if there is power and normal activity.

Help Anyone If Possible..