@Dan M A 20Gbps enclosure from us is imminent. 40Gbps is taking longer because we've found many drives run too hot and we want to get it right.

@Sabrent    Any updates? More brands are releasing their USB4 enclosures this fall, how's Sabrent doing?

The product description for the thunderbolt 3 NVMe SSD docking station says under system requirements "MAC OS (with Intel CPU for full functionality)". What functionality is lost when connected to ...

The DS-2BCR is stated as having SATA 3.0 Gb/s, USB 3.2 Gen2×2 (10Gbps) compatability. Apple Macs do not support USB2x2 format but have Thunderbolt 4 that is backwards compatible with USB3.2 ...

@Gregory G There are four screws, two under each rubber pad near the ends.

How to disassembly a rocket pro?

@Dale Dougherty Thank you for sharing the procedure that worked for you. It may help other users and we will make sure our instructions are clearer when possible.

Addendum:  a. The 1st time you hit the Clone button, you have to hold it down for a while...until 1 of the % complete LEDs illuminate solid blue.  THEN hit the clone button again. b.&nb...

I figured this out.  Read the instructions ...carefully.   No USB connection.  Now, source drive installed into "A"; destination drive into "B" (must be same size or bigger).&...

@Ambrogino Giusti To update on this: I've been advised that the firmware tool can update on a per-bay detected basis. It's best to ensure all 10 drives are connected with blue lights, or just updat...

@k9pro2.0 The IP is hardcoded but because the update can cause corruption we have it removed. Your drive should not require any update.

@Sabrent Ok, so maybe it just doesnt need a update? Its still telling me that there is a conncetion error and to check my firewall.

@k darkmaterial It looks like you did everything correctly. Out of curiosity, does it work okay if connected to a USB 3.0 (Gen 1x1/5Gbps) port?

Hello, my Sabrent ‎DS-SC4B keeps disconnecting on my Ubuntu installation under load. So it stays connected while no Data is accessed, but completly kills the USB Host Controller when copying d...

@Joseph White I can verify this for you this week through the office, but my understanding is that the 2TB and 4TB Rocket 4 Plus SSDs are both double-sided as my spec sheet states 3.6mm for height.

@Lee Zimmerman I appreciate the follow-up. We'll have to investigate this particular compatibility issue. We are always moving forward with updated products but this might be a known issue or there...

Thought I would provide an update for those following along... Sabrent was good about RMAing the initial quad drive dock and that process was fairly painless. I bought one of the Sabrent USB C dua...

Hello, How do I tell if NVME M.2 is  “ Single or Double Sided?” This seems to be an issue in certain mini pc's. Example: SABRENT 2TB Rocket 4 Plus NVMe 4.0 Gen4 PCIe M.2 Interna...

@Fredrick Williams This sounds like a power issue. Make sure the external power is attached and working. The lights seem to indicate it is. It could be a compatibility issue with that specific driv...

I bought a USB 3.0 Sata hard drive flat docking station and it keeps powering of when plug in my Seagate 3.5  2tb barracuda hard drive.