When will the new KVM switch will be released though?

@plastikfan I'll see if we can test this in the office.

I am trying to use the headphone jack on the 14-in-1 thunderbolt 4 dock and I find that it rarely shows up as an option in the audio output settings. I have had this for less than a week and so far...

@rwb This sounds like the unit might be bad. Contact technical support on our site for additional assistance. If you do have other drives available, though, try and test the bays with them to see i...

 I have a 4 bay docking station. https://sabrent.com/collections/docking-station/products/ds-4ssd   I currently have two Samsung SSDs.   Either disc works in either slot 1 or in...

@freitagt Please contact customer service via the website for updated firmware. Thanks!

@irongatejim If using the adapter for that, yes. Cloning software will often have the option to make bootable media for the process.

Hello, I just bought a EC-SNVE to use my 1TB SSD as an external drive. I have the same problem like Ben S that the drive is disconnecting from time to time. I used your update tool to update to UTN...

@Sabrent So I'd have to create a bootable USB drive in order to clone to the newly inserted m.2 2230 drive, I guess.

@joseph.l.ross If there are no data errors on the source or destination drives and the sizes and partitions match perfectly, there must be an issue with cloning the parity configuration information...

@JEANNIE CREWSON We have 16TB and even larger SSDs in the works, but these are not SATA unfortunately.

@irongatejim In theory, that should work, as long as the partition layout has remained intact so the Inspiron can boot properly. You might have to verify the BIOS/UEFI is aware of the new drive. I ...

I'm new at this and have a question. I have the Sabrent USB 2.0 to SATA/IDE hard drive adapter.  I have an older Dell Inspiron that came with an M.2 2230 128gb drive. I want to upgrade to an M...

Was this ever resolved?  I'm also having difficulty cloning a Raid 5 with 4 drives.  It appears that everything copied over, however, I get an error on boot that there has been a configur...

So, anything new on the 16TB SSD?

The Thunderbolt 5 version of this with EDID and HID emulation would obliterate all TB5 docking stations competitors!

Final note on the matter: there appears to be no way to update your products to allow for the larger drives to work with them. I am getting a SATA to 3.0 USB cable today and if that works I will co...

@wmp3662 This is a consequence of wanting to support larger drives on legacy systems.

FYI .. this later info has to do with the EC-DFLT docking station. I bought a new one and it would not read the hard drive. I read up on the entire issue and it has to do with the device looking fo...

Tried the update today but it didnt work. I accidentally updated the older docking station (also an EC-DFLT) and now it doesn't work. Tech support to get back with me on this tomorrow.