@Finn Sawyer We are going to try and reproduce this to see if it's a peak power issue or something else.
@Finn Sawyer We are going to try and reproduce this to see if it's a peak power issue or something else.
I couldn't find a solution in the unraid forums. After several days of research I did come across this kernel discussion: https://lore.kernel.org/all/CA+icZUXHnc-Qd9NhwxFx3+LQakNTWmS_RRYsTAY8-gO8wc...
@Sabrent why did you say "if this still occurs with just a single drive?" Are you saying the dock cannot handle 2 drives?
Sabrent EC-DSK2 will not power 2 18TB at the same time, but 1 18TB drive will work in either bay. I've tried switching drives, power, and cables. No effect. If 2 18TB drives are inserted the ...
@Giovanni Francesco Letting you know that your posts are noted. I would recommend posting on the Unraid forum and perhaps on related forums/subreddits as this should be something known as the chips...
@Sabrent could you please check with ASMedia if they are aware of this bug in linux for their controllers? This other post seems to suggest there is actually an issue with USB3 for ASMedia device...
I'm running unraid.net OS and using the 5 disk docking station DS-SC5B - it works fine for a few hours then it randomly disconnects and crashes. I need help to fix / prevent these in linux. root@t...
@george beck I recommend contacting our technical support/customer service, on our website, for direct assistance. Be sure that the power adapter is always connected, but the adapter could also be ...
@Carlos Araki It may require settings both in the OS and BIOS/UEFI. If problems persist, you can download or request from technical support a firmware update, if available. Customized user firmware...
@austin seewald Each port can achieve SATA 6Gb/s speed with an appropriate drive with USB 3.2 Gen 2x1 (10Gbps) in total for all drives/bays simultaneously. An individual hard drive being accessed s...
Hello my name is Austin and i am looking in to equipment for my ideal gaming and editing setup, i was looking for enclosures to hold more harddrives and or ssd's then a normal desktop can hold, but...
I have been using this product until some day when I tried to transfer information, Windows 10 says that the hard disk is not present, so it keeps disconnecting the hard disk, I bought ...
@Sabrent Hi, I've been using this enclosure since 2021 as a secondary OS (WinToUSB) and keep it running most of the time. However, sometimes when I try to wake up the PC from Standby it doesn't res...
@Giovanni Francesco That may be a limitation of the chipset. We will be using newer hardware on future models. I will pass this on.
alright, sad to hear no disk enclosures are on the near horizon. Thanks for sharing. Leaving another feedback example when the HDD enclosure could transparently do better and represent the true hd...
@Giovanni Francesco I don't want to give too much away, but we have devices using the RTL9220, ASM4242, and some other chipsets in unique ways. USB4 and TB3/TB4 are a priority right now. We have no...
@Rohit Shrishrimal The ability to output to multiple monitors depend on the chip used in the device as it needs to support MST.
Hi Team, I have USB TYPE-C DUAL KVM SWITCH along with a macbook m1 pro and 2 desktop. When I'm trying to connect both of my monitor in an extended setup the second monitor is not det...
@Sabrent thanks for the detailed reply. Hope that indeed this feedback is considered for upcoming sabrent products. Here is an example of what I am talking about - the ASM235CM is the identifier o...
@Chuck McReynolds My advice would be to check for a BIOS/UEFI update first, assuming you have tried ports on both the front and rear. If the machine(s) is/are already updated, you may want to check...