2024... It looks like nothing has changed..."Some models of this drive do not require a firmware update at all"Which models? Where do we find this list of models? A brand with an excellent reputat...

@Charles D DisplayPort to USB-C requires DisplayPort Alternate Mode (DP Alt Mode) support and the correct cable, such as a bidirectional. A Thunderbolt AIC would be needed for switch features.

Hi,  I just bought the Thunderbolt 4 KVM switch.  I am trying to set up a laptop and a desktop computer.  The laptop works however I am having difficulty getting my desktop to work....

@João Luís If you are able to pull the SMART information, with smartmontools, it will list the throttling temperatures. Usually these are in the 80C+ range. 75C or lower peak is proba...

@Alex I Tyson Tyson The 8TB Rocket 4 Pluses should have the newest firmware as that capacity came out later and required specific firmware. You can check the firmware revision through Apple, System...

@Jack Bartolucci You can use Disk Management, yes. Storage Spaces is a little finicky at times and Windows doesn't always register all the drives as being usable for certain storage configurations....

@Jack Bartolucci No problem, I understand your frustration. We're very aware of any and all user experiences. We do factor this in when updating our product lines. There's always the issue of balan...

I'm also a Mac user with 4x 8TB Rocket Plus 4s. Is there a way to even verify which version firmware my SSDs shipped with? I can provide serials if helpful. In the case that I need to update them, ...

Ok, I realize this is only 20 minutes later, but I plugged it back in after maybe an hour for it to cool down, and 3 drives showed up... pretty good, but I'd really like all 4. So I decided to swit...

First, I ask that everyone please wait to point and laugh at me until after I've left the room, as it will soon become apparent that I understand less about computers than anyone you've ever met. ...

Dear Sabrent,   I am asking for your advice, regarding disk temperatures for long periods.   I have a new laptop (Cevo NS70AU) with 2 disks M.2 SB-RKT4P-8TB.*3 I am doing a personal ...

@mc1903 I am passing this information on now.

@Ryan K I have, I appreciate you posting back with your findings!

@Sabrent Thank you. Please could you put the firmware & xml control files for the SB-ROCKET-1TB and SB-ROCKET-2TB somewhere like GitHub or similar? I have RKT303.4, RKT343.2 & RKT343.4 ru...

@Richard Hoefer please note my new reply for a probably solution to your issue as well.

@Sabrent I think I have found the problem.  I went to the Task Manager and clicked on Drives to see what processes were performing actions and noticed one of my video players which I use was s...

@mc1903 The IP was hardcoded at one point and never adjusted for certain drives that saw no more firmware updates. I appreciate the amount of time you spent zeroing in on this and will pass it on.

@Ava Teleri Cable issue, got it. Thanks for the feedback!

@Sabrent Any thoughts/comments? What is going on here? Thanks.

@Sabrent Thanks for getting back to me. Actually you can ignore everything I said because I'm an idiot. Everything I said above was true, but because the other enclosure came with their own cable...