I drew this diagram up, I might have confused TB up and down ports, but I'm hoping this is feesible: My assumption is that the KVM and the Caldigit dock are smart enough to agree that no power d...

@Sabrent    Thanks for the adice and help too!   If I have any issues with the Sabrent equipment or process I'll be sure to ask here! Once I'm finished cloning and re-install th...

@Sabrent  Is there a way to receive or select an option to received email notifications of kind reples such as yours?  So far I do see one but I might just be missing an option?   ...

@jwa6096 A static discharge wriststrap is usually not required, but it couldn't hurt. Some locations/environments and materials might be more prone to static generation than others. This shouldn't ...

Have already purchased a sabrent dual bay docking station to replace an older HP CMR HDD containin a useful seemingly failing  that has my original Windows 8.0 Professionial OS I'd like to kee...

Hi, Do you have any updates on the TB5 KVM? If it is still planned, when can we realistically expect its release?

@daveoooooh Thank you for posting back. We're back from the long weekend. A fresh wipe might help the old/original drive. I'm not sure if new firmware is available. Sometimes customer support has a...

I've now got a new drive and that one works fine, so that can rule out any faults on the motherboard or wrong settings.  

I don't own the SB-TB4K but I do agree with Eric's feedback.On top of that, I'd like to add one thing about this button: PC1 & PC2 seem inverted compared to the dock's PC1 & PC2 ports. Let ...

Sorry to bring up an old thread, do you feel that https://sabrent.com/products/usb-kcpd drive mad would suffer from the same issues with the device thinking a monitor is plugged in, even if it...

@Ballstone You need DisplayPort Alternate Mode support to get a video signal which you won't get through a discrete GPU usually but it is doable with iGPUs/APUs and in some other scenarios. The dat...

It’s fascinating how small network misconfigurations or overlooked settings can impact an entire home or office setup. Even minor DHCP or router settings can cause constant disruptions, but l...

The KCPD arrived today.  It won't switch to the second computer.  They keyboard and mouse aren't working with PC 2 The display goes blank and does not detect a signal coming from PC 2.I...

Defrag optimize option i've always ran, it also has plenty of time to idle.  Only thing i haven't tried is a format, not really wanting to do that tbh as i've not long done a fresh install of ...

IP assignment issues can often be resolved by reviewing DHCP settings and ensuring the firmware is up to date. I found a detailed guide at https://manuals.online/tp-link, which explains how to prop...

Lately, my TP-Link router has been failing to assign IP addresses to devices on the network consistently. Some devices connect and lose access within minutes, while others never obtain an IP. I&rsq...

OK, just read somewhere that there are 2 more screws hidden under the 2 back feet. Will look into that. :-) Thanks anyway!

@bolderbast We do not recommend opening most devices as it can in some cases void a warranty. While it can be opened, we've found that this increases the risk to the PCB. You may be able to find in...

Hi! I am a happy owner of a ‎DS-SC4B, but I would like to replace the standard fan with a more premium and quieter fan. However, I am puzzled about how to open the device. I found 6 screws at...

@daveoooooh Yes, it sounds like the drive is writing in TLC mode. Make sure to run Defrag and Optimize in Windows to TRIM to drive to recover lost space. With sufficient idle time otherwise, the dr...