i have same problem. ec-dflt-uk. recognised in windows 11 and 10. sabrent scsi disk in device manager. but your firmware tools dont recognise the usb drive

I've offline cloned a system drive 128GB to a larger 512GB drive.  The clone worked, but it left an unallocated partition that's not the same partition as the System (C:)  So the drive ca...

@Jean-Guy Bernier The source SSD is only being read from so should not have any data destruction. The destination drive will. Make sure the correct drives are selected for source and destination. B...

If you are having issues with the Rocket 2230 in your Microsoft Surface Pro, particularly the SP8, please refer to this blog for information on how to change power settings. There is a known issue...

Hello every one.  Just a simple question.  I'm about to clone M.2 SSD (256 Mb) to a brand new one, larger (1Tb). Never did a cloning procedure before but a lot system back-up. I was abo...

@Gregory Estes It's something we will look into for future products.

@Michael S It should also be listed in Windows Device Manager since it acts like a UASP/SCSI device.

@brian reynolds The name of the partition(s) is something different. Disk 1 is how the system recognizes the actual physical disk. Use a program like MiniTool Partition Wizard to have more informat...

I was looking at this and the DS-SC5B 5-bay enclosure but having the drives spin up after a power failure is critical to my application. I like sabrent but this needs to be fixed with an updat...

Hi, The Fedex tracking says they tried to deliver to my house but I'm at work all day. I checked the tracking. It stated a final delivery attempt was done but still shows as package being held at...

@Michael Souza I am sorry, but my post above does not show my full post.  Please see below my complete post. I purchased the EC DFLT drive enclosure. Tried both the JMicron Firmware update t...

yes i believe i have to rename it but can't Should it not still be showing in explorer when it is hwoing here?

@brian reynolds The disk number on the left is arbitrarily assigned by the operating system, it has no meaning beyond that.

@Michael Souza It should also be listed in Device Manager when connected.

Got this today https://www.amazon.co.uk/Sabrent-External-Lay-Flat-Docking-Station/dp/B00LS5NFQ2/ref=asc_df_B00LS5NFQ2/?tag=googshopuk-21&linkCode=df0&hvadid=310819177578&hvpos=&hvne...

I tried the USB Tree Viewer and could not find any info for the chipset.  Is there any other way I can gather this information elsewhere? Thanks

@samueltong Only update the firmware if you have issues. The EC-DFLT can have one of multiple chipsets, certain ones require contacting support for the appropriate firmware update if it's not the J...

Just bought the EC DFLT drive sled. Tried both the JMicron Firmware update tool and the DS-UBLK-EC-DFLTFirmwareUpdateWINDOWS. JMicron Firmware update says "Cannot find any supported Sabrent devices...

@Pascal Karls I am going by the manual, but it should work in your case. Just troubleshooting. I would recommend returning or RMAing the device for a new one if the problem persists. It should work...

@Ryan Rayna You may be able to open a new case with technical support. What does the FedEx tracking say about the package? FedEx should be able to provide something. If the drive is a recent purcha...