Hello, I just got SABRENT USB Type-C to Dual 3.5” SATA and RAID Docking Station with CFast/SD Card Readers and USB Type-A Port (DS-2BCR) I managed to make it as Raid 1 with two Western Digi...
Hello, I just got SABRENT USB Type-C to Dual 3.5” SATA and RAID Docking Station with CFast/SD Card Readers and USB Type-A Port (DS-2BCR) I managed to make it as Raid 1 with two Western Digi...
@Richard Hanks The unit should sleep with system sleep or shutdown. The fan is relatively quiet, I'm not sure if this has been measured in review. NASCompares has a good video review but there are ...
@jaime pascual It appears this only happens on complete power loss which may make it unavoidable based on design. There are reasons you don't want things to power back on after an intermittent powe...
@Ryan Haver Thank you for reporting back. I am sending this along so our technical support team is aware.
Hi, When the computer is turned off does this unit completly turn off without the need to switch it off at the back? ie. all the fans go off? Is there a video online anywhere showing the fan nois...
First of all, thank you for your support. I know, by myself, that understading users needes/problems and transfering them to another team it's no easy matter. At this point is not a UPS thing! I ...
It is looking like this issue may have been related to Nvidia drivers and the latest version of Windows 11. I have completed a clean install of the Nvidia drivers and things are working much better...
@jaime pascual It is my understanding this may have been a design choice to save power. If so, a UPS should alleviate the issue, unless I am misunderstanding. I realize that is not ideal but is an ...
@Ryan Haver It may be a bad or corrupt clone. Testing the drive under other circumstances may be informative to rule that out. If the issue does not resolve when testing beyond that, an RMA is unfo...
@Sabrent Please Keep us informed about this new possible firmware as much as you can. I have another NAS that need to be replaced and I'm waiting to see how this resolves, if it goes well I'll be b...
@The Sabrent Informer The drive is being used as a primary OS drive for Windows 11. I don't see anything within Windows Event Viewer that indicates an issue with any Windows components. sfc /scann...
@Ryan Haver Could you detail more about your setup and how the drive and data are being accessed physically? Plugged into an adapter? Into an M.2 slot on the motherboard? Etc.?This sounds lik...
@Ryan Haver If possible, try the drive in a different machine or M.2 slot. Alternatively boot from another drive and see if this drive functions properly as a secondary drive or if the system works...
@EDGAR ALEGRE Do you mean internal drive? If external and shucked, be sure it is capable of working that way. Also make sure the drive is with 512B (512e) and not 4KB (4Kn) sectors. See if the driv...
@B. Segui I am not sure if this feature will be available or not. It's possibly designed this way to be power-saving. There may be work-arounds related to that. I am sending all information along a...
Hi,When the firmware fix will be released? Please, keep us updated. Currently, I am doing a review with some tests and this wrong starting behaviour it is important.
I'm having some serious issues with my new 4TB Rocket 4 Plus G (SB-RKTB-4TB). When doing things as simple as opening Chrome or Windows Explorer I/O operations seem to halt causing lockups and freez...
@jaime pascual Thank you. I will pass this information and have it double-checked, and tested if possible. This is a popular product.
It's the ASM1151EHope it is a fixable and easy change on the firmware. Default turned on and if you press it is turned off. wpuld be perfect and convenient IMO.For future versions or other similar ...
Hello, I bought SABRENT USB 3.0 to SATA External Hard Drive Lay-Flat Docking Station for 2.5 or 3.5in HDD, SSD [Support UASP and 20TB] (EC-DFLT) and it worked fine on all my 500GB Western Digital E...