Hi, I am about to purchase an HGST/WD Ultrastar hard drive that has the "Power Disable Function". The hard drive  will not start if the SATA interface can't handle it. In desktops you can add...

@Manuel Jordan Heat is something we test and are looking at more carefully. As for Thunderbolt, by spec it is supposed to be backward compatible but will be slower and may not support all features....

@jay.m There may be. Please contact customer service via the website. Thank you.

Count me in for a TB5 KVM, Daisy chaining ability would make this absolutely rock any setup.

I'm running into this issue as well. Mine is out of warranty, so is there a firmware update available to fix this? This seems like faulty hardware and warranties should be extended for this issue.

Hello Sabrent As usual thanks for the polite reply  We have Thunderbolt/Thunderbolt 5 and USB4 enclosures in the process of being released Sounds great! ... pls be sure to reduce the he...

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@Aqualung you know that, thats the new game and the futrue right? if this product will save and regain sabrents glory then so be it,

@stenlana035 I am not aware of this specific issue, but have now reported it. It may be possible to use older firmware or wait for newer, although our policy is usually to offer one a time and only...

@raman325 Check technical support on our website, that is what I mean by team. Depending on the retailer, they need to be dealt with first, such as within 30 days for Amazon. It's true that if they...

Is it accurate that, with firmware 200416_D1_3C_81, the drive bay lights no longer activate when the system is powered on but no HD is installed? Is it possible to undo this slope game?  

Sarcasm, right? 🤔

@Steve, now that you mention it, I'd love to see a beefy GPU included as well. ... and maybe a CPU and not more than 64Gs of RAM. Come to think of it, a 17" OLED display wouldn't hurt either 😁

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@Sabrent   which team are you referring to and how do I check with them?   Regarding your point about going through the retailer, if they have no more units for sale, wouldn't it end up...

@bato3nabit Hey, I'm not sure what product you intended as HB-T3HP isn't one I'm aware of, but I will try to help. I'll make the blanket statement that USB 3.0 hubs will sometimes interfere or be i...

Hello everyone 🙂 I trust all is well with you. I recently acquired a Sabrent USB C hub Model HB T3HP to help organize my workspace and connect several devices to my MacBook Pro M1, 2021. While the...

@Cata I'd have to check with the factory to get an exact thickness. Customer support through the website may be able to do this more quickly. You may also be able to measure or estimate it yourself...

Hello, What is the thickness size for the thermal that comes preinstalled on the DS-UFNC, mine does not touch the ssd, and I want to buy a new one. Thank you.

@Tom Whedbee A sector-by-sector offline clone can take a very long time, unfortunately, although I'm not sure if that's the issue here. Drive health can impact the process as well. Formatting shoul...