@jorgenkalsnes.hagen Actively working on it. We have many USB4 and also Thunderbolt 5 products in the pipeline.

@Sabrent are you working actively on making a USB 4 ssd enclosure, or is it more at the ideas stage still?

When I come on the site to find a manual and a firmware update I can't find anything about the device.

@elipariz6 A firmware update could help, please check with customer support through the website. It can definitely support larger retail drives.

Hello Sebrant, i recently bought the EC-CH2B from Amazon, mainly because of his support of 20Tb+ Drives. when i plug it in it works great with smaller drives, but it fails and makes weird noises ...

@jffwarner0 I would contact support directly via our website and see if they have any firmware to offer outside of the control panel. The original Rocket 4 is an older drive, but you will have an o...

Installing Linux on an external SSD via a USB-C or Thunderbolt docking station absolutely makes sense for bare-metal use, especially if your BIOS/UEFI supports external booting. Just make sure the ...

@Sabrent No issues appear with CrystalDiskInfo. Same with the Windows error checker. My other SSDs have been fine in this slot as well.

@Hiro Shiratori Please contact technical support/customer service via the website.

@jffwarner0 I would check CrystalDiskInfo for drive health information but random disconnects could be a sign of early drive failure or some other hardware issue in the system.

Hello,   I'm having an issue with my Rocket 4 drive where it will randomly disconnect from Windows when in use or when Windows go into sleep mode.   I wanted to install control panel ...

Hello, I already sent inquiries about my purchase 07/09/2025. My credit card was also charged on 07/09/2025. Then, I received the e-mail saying "Your Sabrent order has shipped!“ with the U...

@tynsareatger It should connect at 10Gbps, but depending on what's in it the real transfer speed will be reduced. For example, a single SATA drive is only 6Gbps and with encoding and overhead of SA...

@gobert4 That's unfortunate but possible. We use Realtek to have compatibility with both NVMe and SATA drives, but not all drives work with all bridge chips aside from that. It's possible that new ...

Hi everyone, I just bought a Dual Bay dock (model EC-HD2B) to copy a RAID 5 drive (6TB) that is reporting SMART errors to a new 8TB drive (exFAT). My method: Put the RAID 5 drive in slot 1 Put ...

The DS-2BCR is specified to possess SATA 3.0 Gb/s and USB 3.2 Gen2×2 (10Gbps) compatibility. Apple Macs do not support the USB2x2 standard; rather, they have Thunderbolt 4, which is backward...

Hi, I try to check with the suggested software: apparently no problem.   I try the enclosure with an Samsung 990 pro and all work fine. I try the Kingston directly on a nvme (I bought a p...

@gobert4 This could be an issue with the SSD, with the enclosure, or both. If the SSD is having issues it will be noticeable even when the drive isn't in the enclosure, such as when installed inter...

@jacobpaul1253 Hey, you would want to set up a software RAID or other type of filesystem with the disks. If it's under Windows then a software RAID can be created through Disk Management, which you...

Hi, I use this enclosure with a Kingston NV3 ssd. With my pc and notebook, with all the usb port 3.0 or 3.1 the ssd don't work when data needs to be read (the speed is near 10kbps then go to 0 fo...