@Sabrent understood about both hardware and "why" - however, there's a reason computers have BIOS settings for auto powering on and things should have that capability. Users are always able to abus...

@mike I have posted information about this above and asked our team about the feature. It's working as designed for safety reasons. One example would be in the case of multiple outages where hardwa...

@Kenneth Montgomery The chipsets used are generally designed for at least 8TB, but there is no official capacity limit. All currently available drives, that is up to 22TB, have been tested to work ...

I've had to resort to looking for different products for this now, if I can't rely on a system being able to come back online, that's a pretty critical feature gap. Almost all the products in this ...

What are the largest TB capacity hard drives that can be used in the various external enclosures? I currently have some docks and enclosures that have 6TB, 8TB & 10TB limits. I'm looking for do...

@Daniel Vondra I believe it would require changing or adding a chipset. I am passing on the suggestion now.

Just wanted to add my vote of support. I have the DS-SC5B. Would be interested in using the second USB port in parallel with the first one to increase bandwidth. Linux (Debian-based Proxmox) server.

Ugh I came here to post this about my DS-SC5B (5 bay model) - it went offline due to a power issue and I would have figured it'd come back on. Sabrent can you tell us a way even if it voids warrant...

@jaime pascual I was informed that it's not possible to change this on the existing model. We do recommend a UPS if possible and have taken these concerns into consideration for future products.

@Ion Gheorghe Apologies for my previous reply, I've checked up on this and found that you can do RAID on the ASM1352R, as opposed to a software RAID via the OS. A proper RAID-1 should allow you to ...

@Richard Hanks "When the host machine sleeps or powers off, the fans and HDDs in the 10-bay enclosure sleep and go silent" is the reply I received. I do not think I can get an in-operation recordin...

The reason i asked was because i bought the similar item sold by your competitor over in Germany and was dissapointed by it not auto shutting down. The drives and fan shut down but the power supply...

@Ion Gheorghe You should be able to register via the website, perhaps at this location.

Hello, I bought from amazon Canada SABRENT USB Type-C to Dual 3.5” SATA and RAID Docking Station with CFast/SD Card Readers and USB Type-A Port (DS-2BCR) and Sabrent USB 3.0 to SATA I/II/...

Hello, I just got SABRENT USB Type-C to Dual 3.5” SATA and RAID Docking Station with CFast/SD Card Readers and USB Type-A Port (DS-2BCR) I managed to make it as Raid 1 with two Western Digi...

@Richard Hanks The unit should sleep with system sleep or shutdown. The fan is relatively quiet, I'm not sure if this has been measured in review. NASCompares has a good video review but there are ...

@jaime pascual It appears this only happens on complete power loss which may make it unavoidable based on design. There are reasons you don't want things to power back on after an intermittent powe...

@Ryan Haver Thank you for reporting back. I am sending this along so our technical support team is aware.

Hi, When the computer is turned off does this unit completly turn off without the need to switch it off at the back? ie. all the fans go off? Is there a video online anywhere showing the fan nois...

First of all, thank you for your support. I know, by myself, that understading users needes/problems and transfering them to another team it's no easy matter. At this point is not a UPS thing! I ...