I"ve tried formating the dirve and assigning it a drive letter Tried deleting out the partition and inserting into DS-SC5B shows up as an "E" drive that isn't accessible, can't format.   An...

I just bought the USB TYPE-C DUAL KVM SWITCH WITH POWER DELIVERY & whenever I switch away from one PC to the other, the PC that got switched away from acts like the monitors were unplugged. In ...

@Fred A ASM1156, yes. As listed, it supports UASP, and with its firmware should support TRIM. It also supports software RAID with the appropriate setup; we tested with Storage Spaces.

Hello,  Does the Sabrent USB 3.0 Dual HDD SSD Docking Station [EC-HD2B] have UASP and TRIM enabled on its chipset? What chipset is it using? ASM1156? Also I want to use this for a 'software'...

I also have this issue. Can't download the firmware anywhere. I can see other threads with the same issue which are already 3 years old where you always repeat yourself with "I am passing this inf...

@Jack Bartolucci Try to bypass things on startup. Sometimes Safe Mode can work for this, or you can go down the startup list in Windows and also manually set things not to load. Maybe something is ...

@Sabrent hi there, if you're still around, I could really use some help with the DS-4SSD again... I don't know what I'm doing wrong, but all drives were working fine for the last few weeks, t...

@Sabrent I'm sorry I missed these messages, but good thing I found this again, because I'm having the same issue again and although it seems to randomly fix itself (and usually in a timely man...

@Andre Kay It is my understanding that the newer revisions starts at x1275

Hey @sabrent.com could you please check if my docking station has the revised firmware applied? The serial number is 47786080301111.

@Marcelo Silva I have forwarded this and other threads to our programmer. If a firmware update is required, we may add it to the product's website, as with the Rocket 2230.

2024... It looks like nothing has changed..."Some models of this drive do not require a firmware update at all"Which models? Where do we find this list of models? A brand with an excellent reputat...

@Charles D DisplayPort to USB-C requires DisplayPort Alternate Mode (DP Alt Mode) support and the correct cable, such as a bidirectional. A Thunderbolt AIC would be needed for switch features.

Hi,  I just bought the Thunderbolt 4 KVM switch.  I am trying to set up a laptop and a desktop computer.  The laptop works however I am having difficulty getting my desktop to work....

@João Luís If you are able to pull the SMART information, with smartmontools, it will list the throttling temperatures. Usually these are in the 80C+ range. 75C or lower peak is proba...

@Alex I Tyson Tyson The 8TB Rocket 4 Pluses should have the newest firmware as that capacity came out later and required specific firmware. You can check the firmware revision through Apple, System...

@Jack Bartolucci You can use Disk Management, yes. Storage Spaces is a little finicky at times and Windows doesn't always register all the drives as being usable for certain storage configurations....

@Jack Bartolucci No problem, I understand your frustration. We're very aware of any and all user experiences. We do factor this in when updating our product lines. There's always the issue of balan...

I'm also a Mac user with 4x 8TB Rocket Plus 4s. Is there a way to even verify which version firmware my SSDs shipped with? I can provide serials if helpful. In the case that I need to update them, ...

Ok, I realize this is only 20 minutes later, but I plugged it back in after maybe an hour for it to cool down, and 3 drives showed up... pretty good, but I'd really like all 4. So I decided to swit...