@jffwarner0 I would check CrystalDiskInfo for drive health information but random disconnects could be a sign of early drive failure or some other hardware issue in the system.

Hello,   I'm having an issue with my Rocket 4 drive where it will randomly disconnect from Windows when in use or when Windows go into sleep mode.   I wanted to install control panel ...

Hello, I already sent inquiries about my purchase 07/09/2025. My credit card was also charged on 07/09/2025. Then, I received the e-mail saying "Your Sabrent order has shipped!“ with the U...

@tynsareatger It should connect at 10Gbps, but depending on what's in it the real transfer speed will be reduced. For example, a single SATA drive is only 6Gbps and with encoding and overhead of SA...

@gobert4 That's unfortunate but possible. We use Realtek to have compatibility with both NVMe and SATA drives, but not all drives work with all bridge chips aside from that. It's possible that new ...

Hi everyone, I just bought a Dual Bay dock (model EC-HD2B) to copy a RAID 5 drive (6TB) that is reporting SMART errors to a new 8TB drive (exFAT). My method: Put the RAID 5 drive in slot 1 Put ...

The DS-2BCR is specified to possess SATA 3.0 Gb/s and USB 3.2 Gen2×2 (10Gbps) compatibility. Apple Macs do not support the USB2x2 standard; rather, they have Thunderbolt 4, which is backward...

Hi, I try to check with the suggested software: apparently no problem.   I try the enclosure with an Samsung 990 pro and all work fine. I try the Kingston directly on a nvme (I bought a p...

@gobert4 This could be an issue with the SSD, with the enclosure, or both. If the SSD is having issues it will be noticeable even when the drive isn't in the enclosure, such as when installed inter...

@jacobpaul1253 Hey, you would want to set up a software RAID or other type of filesystem with the disks. If it's under Windows then a software RAID can be created through Disk Management, which you...

Hi, I use this enclosure with a Kingston NV3 ssd. With my pc and notebook, with all the usb port 3.0 or 3.1 the ssd don't work when data needs to be read (the speed is near 10kbps then go to 0 fo...

Hi everyone, I am using Sabrent DS-SC5B device and want to create RAID 0 for external hard drive to increase data transfer speed on Windows 11. However, I do not know how to set up RAID 0 with thi...

@JEANNIE CREWSON It will require denser flash which is not currently available having only a general ETA.

@Sabrent And how long might "eventually" be?

@dr.nickm The process will be as slow as the slowest drive, so the hard drive, and as offline clone is sector-by-sector it can take a long time especially if the source drive has any sort of data c...

@JEANNIE CREWSON We ended up having our enterprise drive hit over 30TB in U.2 and plan a regular M.2 Rocket at 16TB eventually. SATA seems less likely.

I am cloning a 500GB hard drive to a 2TB SD drive. It has been running for a whole day and seems stuck at 75%. What should I do next, or should I just wait longer?

how do we get the drive to operate in that mode?

@Sabrent Any idea when we might finally see any of this. We've been promised the SATA 16TB twice only to have it turn to vaporware. I would love to see an M.2 16TB NVMe drive from an established co...

For single sided SSDs with an integrated or otherwise permanantly installed heatsink, I just use a standard enclosure without the heatsink cover. With doublesided SSDs that have a permanantly attac...