Hi! I am a happy owner of a ‎DS-SC4B, but I would like to replace the standard fan with a more premium and quieter fan. However, I am puzzled about how to open the device. I found 6 screws at...

@daveoooooh Yes, it sounds like the drive is writing in TLC mode. Make sure to run Defrag and Optimize in Windows to TRIM to drive to recover lost space. With sufficient idle time otherwise, the dr...

@nilton.oliveira1949 The WD SN850X shouldn't be a problem. Check to see if the drive is being captured by Storage Spaces (Windows) and/or initialized in Disk Management. A firmware update may be av...

Hi, Please @sabrent @The Sabrent Informer  Is there a more current firmware version? (EC-SNVE) I bought it last month on Amazon and does not recognize my WD SN850x 4tb.   Best Regards,

My 2TB Rocket 4 plus (got it in 2021) write speed is only giving me 1800 write speed. Read speed seems ok at around 7000 though. I've tried all sorts including what's below... Running windows 11 ...

@Sabrent When one computer is off, my monitor switches to the one with the active keyboard/mouse. So I think your switch will work okay if I don't plug anything in the topc1, topc2 ports. Just want...

@Ballstone The monitor output works by pulling DP Alt Mode from the source PCs. This means that going from the 4070 to one of those ports is unidirectional (video output only). So you would use a s...

There's a chance that the monitor and two computers might not play well. My question is- could I still use this as a keyboard/mouse switch?  I currently run individual connections to the moni...

@naustodark Sorry for the late supply. We do have one enclosure with pinkish thermal padding where the top layer stays on, but in most cases you will peel off the protective plastic. We now mention...

If the hub is connected to a UPS battery backup, ensure that the outlet provides sufficient power. Some UPS outlets may not supply enough power for high-demand devices. Expand USB settings and set ...

Hello. I would like to know what is the thickness of the thermal pad on "EC-SNVE" NVME M.2 external Case 10 gbps. 1.0 mm? And does it really have a protective film to peel off? Saw some confusion ...

@bikeman09 If you have an older unit you should request a firmware update from website customer service, if they cannot provide that they may offer a replacement unit.

Hello All Have the Powered USB Hub plugged into Power outlet on my UPS Battery Backup surge only outlets,  some reason if i plug more than 4 devices in, i get a Message in Windows 11 Pro--Not...

To support This morning, I hear a bee sound and saw the LED was off on power supply, and observe the selection switch can't functionand no light on. When I try to remove the power jag from SB-TB4...

@naustodark - "Ps: and about the last firmware, do you provide them or it's outdated? Can be changed the "Sleep time" using the MPTOOL (DISK_IPS_THRES = )?"Anything can be changed or even added in ...

@jay - Depending on what you use.  Some may or may not include the Windows Recovery Environment which is the Recovery partition you are referring to as well as the OEM Recovery partition if th...

I am actually on v1.34.39.032625 from station-drivers and used the .cfg file from the SABRENT supplied v1.33.

@naustodark 5Gbps USB should have UASP support as long as the operating system supports it. Windows XP needs to be updated to have full functionality with this. A 1m cable should pose no problem. A...

@jnburnett2003 EC-P3X4 is the proper model, the "PC" might be a typo. The units look the same, distinguished by the x4 PCIe connector rather than the x16 of our bifurcation-requiring AIC. We have a...

I was searching online for an adapter and I saw your NVMe M.2 to PCIe Adapter. On Amazon.ca (www.amazon.ca/dp/B0BRYQH443/) as I'm from Canada, I see the model as PC-P3X4. However, when I check your...