@chrishands You will want to check SMART.

I have a DS-2BCR with two 8TB drives running in RAID1 for redundancy, connected to a Mac running Sequoia.It has been going for about 2 months now and I have started hearing an occasional worrying n...

As an update, this setup works perfectly, I have a button on my desk that I can press that switches all the USB peripherals (keyboard trackpad, webcam etc) from the caldigit hub with the macbook di...

The SATA-to-USB or SATA-to-SAS bridge chip in the enclosure must support the sector addressing scheme used by the drive (e.g. 512e, 4Kn) and must not overflow its internal address registers. Some o...

@paulajblanton 80 MiB/s is about double USB 2.0 but other than that, it's possible using all five bays on a daisy-chained controller could reduce performance.

Hello, I just tried using the Sabrent 5-bay USB enclosure to create a RAID with 5 drives, but the speed was only USB 2 (~80 MiB/s). When I reduced it to 4 drives, the speed increased to about 200 ...

Thank you so much

@itsvincent This may have been fixed in firmware but, if so, you would have to ask customer service directly. If it's a sleep/wake setting issue that's more for the Mac/Apple forums. Some hardware ...

@Simon A Is this solved ? I am connecting macpro and mac studio and I have the same issue.

@doodle jump You might look into used enterprise gear, older SAS docking station units often show up cheap on secondary markets. Another option is getting a SAS to USB adapter or SAS HBA card for y...

@Evelyn Please contact technical support/customer service on the main website. They can assist your directly and quickly. Thank you!

I have a seagate 1TB hdd and i inserted everything yet the disk doesnt read. trying to boot off BIOS doesnt recognise HDD doesnt spin why isnt it working

Actually I think the button is one of the best features of the current product because it reduces clutter on the desk: the switch itself occupies a much larger area. The best setup is to have the s...

@kvch25 I am guessing they will now scrap all current launching plans in order to accommodate your feedback, so the launch will be postponed for Q2 2027. 😬

Adding to the sb-tb4k feedback in case it can factor into the TB5 update: With my sb-tb4k, I get a significant amount of continuous high-pitched noise (capacitor squeal). Perhaps I got unlucky w...

@Ed We're reading this and still on top of things. We tend to announce when we are actually able to have the product in stock as we want to avoid "paper" launches.

@taylercoooper I would make sure to have a backup especially in this case. It might work long-term or might not, since USB ports and cables can get iffy over time with sufficient physical stress. U...

@CS Marshall We can't know for sure with Caldigit hardware. You would have to see if Thunderbolt 4 allows this in its spec and if the Caldigit is Thunderbolt certified, which it probably is. Both l...

Count me in too.  I'll buy two of these when they come out.

@Sabrent isn't the whole point of pre-sales questions for me to ask questions and ya'll help to answer them, I'm confused :/