This 4 bay dock does not show in any of my 2 Macbook Pros or iMac. Does not register any presence in Disk Utility. Is there any known solution? Thanks.   Correction - Cable Change resolved...

Oh BTW, with the utility, it does extract several other files correctly, it is only the pcie_dll.dll file that seems to be missing. Well I answered my own question about my drive ;).... I checked ...

@Sabrent not really a whine, more like a very loud and constant shreek - will try to record it and addit here. and it was working for a short while before - so storage (in my office room) can have ...

@The Sabrent Informer I have tried with the drive both in a m.2 slot and in an USB4 ASM2464PD enclosure that uses PCIe tunneling which should function just like a m.2 slot. I've done all sorts of f...

@linuxssd Windows to Go with Rufus should work. We do not have a Linux-compatible update tool.

@The Sabrent Informer I run Linux exclusively.  I do not have a Windows installation anywhere.  How can I perform this firmware update?

The installed old original firmware it making Hyper slowly my HDD's and them are being disconnected itself with read-write error alltime, and the led indicator light always is red color, little tim...

@McChen I have reached out to see what else we can try. I have only seen that error when not running as admin on some systems. Is the drive connected via the onboard M.2 slot or via an external enc...

@The Sabrent Informer Thanks for the info! Unfortunately I could not get the tool to run correctly, it still gives me the error about the dll file even if I run it as administrator. I tried it on a...

@McChen As you mentioned, we sometimes distribute firmware updates via Dropbox on a case-by-case basis. The firmware update tool you downloaded targets a specific range of drives and addresses a pe...

@heinz57g We're not aware of any specific issue like this. It could be component whine possibly impacted by the way the station was stored.

Thanks again @McChen  @Sabrent @The Sabrent Informer Please post a copy of the firmware version that will fix this issue.  If the correct/relevant firmware version is the dropbox link, t...

need help -either from a forum member or SABRENT service - bought myself for my birthday in june a docking/clone station DS-U3B4 - worked perfectly well some 3-4 clones. had not used it now for abo...

@versatile-tech-user, i broke down and bought the SB-TB4K myself a couple of weeks ago, but it is excruciatingly(!!!!) slow at switching monitors (23s on average!). I am just hoping the TB5 version...

@versatile-tech-user https://sabrent.com/community/xenforum/topic/153936/thunderbolt-5-hub-kvmswitch/post-392443

The firmware that I think addresses the performance degradation is the R4PB47.5 one that was posted to Dropbox. This would apply to our drives which I believe is the second hardware revision of the...

@McChen I can't thank you enough for this technical information.  Tremendously useful. Will you please clarify which firmware you're referring to by "this firmware likely addresses...." ...

I am looking for the Ec-UASP firmware.

@Aqualung I imagine it would likely be specced similar to this: https://www.ssi.com.tw/product/thunderbolt%E2%84%A2-5/thunderbolt%E2%84%A2-5-kvm-dock-with-oculink

@sabrent I actually own the Sabrent Thunderbolt 4 KVM (really lucky and grateful); here's my thoughts on the new one I hope the product designers and engineers keep in mind with a Thunderbolt 5 suc...