@Sabrent So I have done a software/driver update, and I have tried every drive on my pc, including external hubs and the problem still persists, I have no idea what I'm doing with Crystaldiskinfo

@john Users have reported that this probably won't work the way you need for that setup.

Looking to see if this device (DC-SC5B) can work with TrueNAS zFS, which requires the serial numbers of each drive to be unique as reported to the OS/File System.

@john This information is generally found in a SMART reader like CrystalDiskInfo, but multi-bay/disk enclosures sometimes clone UUIDs due to how they work. Smartmontools/smartctl should also work w...

@hostandmore Yes, these drives have a standard warranty. Please refer to technical support for service.

For example, the DS-SC5B

So far I am on my second drive failure for this nvme drive. First one died about a year ago and the second is now intermittently failing on boot. Is there any warranty on these? It's a little ridic...

@nw We're breaking into enterprise and other areas, it just takes time!

Honestly, I would love to see the TB5+KVM include or have an extra SKU that also provides 10Gb networking whether via SFP+ or RJ45 I don't really care.  Additionally, the ability to SSH or com...

@jye, fat chance. I don't see this happening before next year (i.e. 2026).

@Sabrent Hi wondering if any fedback from your product team on this suggestion :)

@mebailey85 It should be the standard, which is positive inside. However, contact technical support for confirmation as they may be able to get up-to-date information on this.

@Ryan O'Donnell I'm not currently aware of any direct plans for SAS, but we do generally aim to support legacy products and are extending lines into the enterprise sector with U.2 adapters and driv...

I would love to have a simple SAS Docking Station like the EC-DFLT. There are only a couple of options on the market that are pretty pricey from obscure brands. SAS stuff is starting to come down...

@Sabrent what is the correct polarity of the power supply please? + outer - inner?   Thank you

@xdarius550 Technical support should be able to assist you with this.

@Billl Thank you for the feedback.

Hi, Could someone send me the latest firmware update for the EC-SNVE NVMe enclosure? I am currently running v1.33.44. The firmware update on the product page is an outdated v1.25.7. Thanks.

I have identical Seagate 22TB drives. My "A" drive contains about 18TB of Mac OS data. I am attempting to clone the "A" to the "B" drive, which has been formatted the same as the "A" drive. I foll...

@zacharygellner14 The UEFI is also known as the BIOS. It's used to set some advanced features on the system. You can get drive information with various software such as CrystalDiskInfo. Make sure t...