@gilbertson.jay As far as I'm aware.

Excellent, thanks!  I just ordered one on amazon.

@poserpirate Yes, differently-sized drives work fine in our multi-bay products!

I'll try some of those to see if I can pinpoint the issue. 81 is the latest firmware available then?

Can I use different size drives at the same time?I have a mish-mash of new and old drives that I'd like to be able to swap in and out when needed (a graphic artists with stuff spread all over a bun...

@carl.sutton This appears to be an error with the UK listing in the title and features table. It will be corrected. Offline cloning in our other products is generally sector-by-sector which is time...

@gilbertson.jay This is often a host or hardware issue. The hardware issue could be as simple as a bad cable, or perhaps a different port or host system could be tested. Other possibilities include...

Hi, We have purchased a 10 bay dock to use for offline cloning for a project rolloutWe have recceived the tower but cannot work out how to do offline cloning as there are no other buttons apar...

Is there a new firmware since this last one? I've updated from 41 to the one above, 81, and still having random disconnection issues with the 10 bay. The 5 bay has been great, so hoped the 10 woul...

@fitzfrobozz Hey, we're back from the weekend. Be aware that using adapters can also impact cable performance in addition to cable length and quality. We do sell cables now that are built specifica...

Beyond the Amazon reviews which were mostly positive, I can't say much about the quality of the cables, unfortunately. But am I right in hearing from the above that the 10 foot length makes that mo...

@hector305+onecountry Hello! Please contact customer service/technical support on our website for further guidance. Thank you.

@fitzfrobozz It depends on the quality of the cable since the spec calls for checking voltage drop over any length. The default maximum is 3 meters or just shy of 10 feet. Different speeds and PD w...

Hello all! TLDR: I'm looking for some clarity on what the max length actually is for cables connected to the HB-3A4C's powered port for the purpose of charging and data/video. Details: I have a s...

I have not had a good experience since I've bought the DS-U3B4 Drive bay.   I plugged four perfect 4TB hard drives and turned on the unit.   After a few minutes only two drives ...

@michaelzoradi I have a different model, the round 4 bay one with one power button for four drives. It didn't start after losing power which was a real problem in my server setup (and really stupi...

@jkovach6 Does the drive respond properly in any of the other bay positions?

I have a DS-SC4B that's been working great for a few weeks, but now that Im trying to transfer files to it, it doesn't respond, then powers down.  I only have one drive in the enclosure in th...

@deypanszaekhfcatfy Check my post (2nd) in this thread. It may be advantageous to backup the data before attempting to rebuild the RAID. How to rebuild depends on if the RAID is hardware or softwar...

What is the proper procedure for replacing a failed drive in the DS-2BCR under Raid 1 configuration? Do I need to move the good drive into a specific bay? Does the enclosure need to be powered off?...