@olivernybroe As the Thunderbolt specification evolves, more and more optional features from earlier revisions become part of the standard. It's possible such emulation will included but we're also...

@richard The ones that come with the unit should be good, yes, but we sell cables separately as well.

Are they the ones that came with the KVM switch?

Here's my situation. I have an SABRENT USB 3.2 10Gbps Type C Tool Free Enclosure, and I have a 2TB SSD that I have been using inside the enclosure without any issues so far. I'm using Windows 11 wi...

@Sabrent will the new TB5 KVM have EDID and HID emulation?

@Koenigs Some early TB4K units did have trouble with uncertified systems/ports or ones that did not precisely comply with the specification. For Thunderbolt 5 we've worked closely with Intel as a l...

@Sabrent great, can't wait for this new product to be released. The SB-TB4K has been sold out for a while on your website. I ordered one on Amazon but turned out I received a unit with a revision n...

@richard The best cables we sell are our Certified Thunderbolt 4 cables, with 100W PD, and if these or equivalent do not work then it's something else in the setup.

@george.dominguez7 Software cloning can be done with Acronis or similar software. The destination/target SSD should be initialized for easier understanding of source/target designations. A clone re...

I have an Apple Studio display, a Mac mini Pro and a Mac Book Pro. I haven't found the right Thunderbollt cables to work. Does anyone have a bullet proof recommendation?

Do I need to initialize the target SSD before cloning?  Also, I'm not ready to remove source SSD from computer. So I do not wish to do an offline cloning. What are the steps to clone a new SA...

@Marshall Lai It looks like multiple potential issues. Firstly, only one port might be capable of full speed at all times, depending on the model. This can be related to ports used for charging. Du...

@Marshall Lai I will check into this and reply back.

Hi, I got the nice and small HB-U4HP but when connected to the TB4 port directly of my Asus ROG Flow X16 2023 (Intel), it shows up as a USB3.2 hub instead of a USB4.0 hub.  I have tried with a...

@Michael Alderete I've asked if this was the case sharing your post and it was affirmed with a 'yes' but if you want to be double sure you can also submit to our technical support where it will get...

As stated in a few other posts, the SB-TB4K KVM Switch doesn't supply power to both connected Thunderbolt devices, because that's against the TB4 certification. Complying with the certification is ...

@StillJustABill It is against general policy to offer that sort of thing, but I can tell you the DS-SC5B was built with the VL822 and ASM235CM. You can get more information about those from their r...

I bought a Sabrent DS-SC5B in Dec 2021.  I have only been using 3 of the 5 bays (E3, E4 & E5).  I recently removed some 10TB Seagate drives from a NAS I have & installed two of th...

After our testing, we found that the audio device must be connected to select.

@Sabrent thank you for the explanation. I just noticed that the other slot is PCIe 3.0 :)