I am having trouble with a Samsung 990Evo 1TB drive in my EC-SNVE enclosure. Specifically, Samsung Magician sees it, but can't identify it. In the past this has worked well with 970Pro and other Sa...

@hulid Our posts made on Reddit cover what was found, although perhaps not in a single unified manner. A supplier to the factory which developed the firmware update inadvertently had an old virus/t...

Has Sabrent officially posted any statement, and follow up actions, on the recent supply chain attack that happened involving their own firmware about 6 months ago, as disclosed and discussed (and ...

@r.dunne71 We do sell hubs in multiple variants where one will have a power adapter and another won't, but one can be separately purchased for the latter. One example is the HB-UMP3 and HB-UM43, wh...

@r.dunne71 More complex hubs are sold as docking stations.

@s.stefanek It's possible the data is becoming stale from a lack of refreshing which can impact read performance over the long term.

@epaitorr Sometimes Windows will grab the drive(s) for Storage Spaces, so be sure to check there and after in Disk Management.

Makes sense...

Sweeeeeet!

Oh no! Attack of the clones! Later...

I just stick mine in RAID arrays. It's not pretty but it works. They only claim they support up to 512gb SSDs but I have both 1 & 2tb drives that work just fine.

I will try to remove each drive from the array, format it with the nvme tool and then readd it.But... shouldn't lack of TRIM impact only write speeds? Why would read speed be impacted?  

Why am I unable to find a powered USB hub with inputs for other media storage and transfer options? The best I could do after several hours of scouring the net is a 10+ port powered USB hub with 1 ...

Greetings, I have 2 of the 4 port USB hubs. I've had them for quite some time and they have served me well however if I plug a hard drive in a USB enclosure into them there's apparently not enough ...

Hello! I am not sure if the issue I am having is related, but I hope someone from the Support Team reads this post:   I just got the DS-4SSD docking station, and weird behabiour is happening...

@s.stefanek The read speed on two of those drives is very low. It's possible this is from stale data and potentially lack of TRIM, in which case the drives would have to be secure erased to determi...

Hello, I have three Sabrent Rocket 4.0 2TB NVMes in my computer, which is running a linux system. Two of the devices have very slow read speeds (as measured by the "fio" tool, but also others) -...

@dbchan Glad to hear it. Thanks for reporting back!

Thanks, I was able to fix one of the machines by disallowing Windows to put the USB hub to sleep in Device Manager, and it works fine now. Unfortunately I can't do the same in the work machine unl...

@dbchan This could be a device or software setting, such as to allow devices to wake the PC or alternatively to not put certain USB devices (hub) to sleep when sleeping or hibernating. Alternativel...