@Sabrent  TYhanks, I think your timeline estimnate is accurate.  Because this is an offline clone, the USB cable was disconnected before the clone started. I followed the instructions f...

@sammsunn20 Our assumed rate would have it take 6 hours or so, so it should be past 25% after 5 hours. The docking station should not be connected to anything via USB during this process. The desti...

Disks are 100% fine, no sector errors, no reallocated sector count, etc,  but can you please tell me if the target disk needs to be formatted? Or is it enough to just be initilalized? &n...

@sammsunn20 Make sure the source disk has no errors or other issues. Same with the destination drive if it's older. Offline clones are sector-by-sector which can be quite slow by today's standards,...

Hi, When cloning offline, does the target disk need to be formatted? just initialized? Variosu cloning software's handle thsi differently. My source disk is 3 TB WD Black initilalized GPT, format...

Tested today EC-HD2B, and TRIM is supported !

> If there's a firmware update available for the hub, customer service will know/have this@Sabrent is this you? Do you know/have this? 🤣

The Sabrent 10-Bay docking station is a HUGE POS when it comes to "staying alive" during big transfers.I've got mine setup in a software RAID and it's painfully slow when transferring files. Yeah, ...

Having the same exact frustrating issue.I desperately need to access this HDDAny suggestion?

Hello, when im trying to update the firmware of my Rocket Q 2280 im getting an error, connection error, network error check your firewall. https://imgur.com/a/dKU7zdZ

@alex Running this through a quick AI prompt, the suggestions are: update kernel/OS, update firmware for the Thunderbolt controller, ensure TB security settings (some may be in UEFI/BIOS) are less ...

@Sabrent any ideas? :)

How can I disable the 10 min sleep timer of the enclosure? As I understand my unit uses the ASM1053E chip, as it's not compatible with the Sabrent firmware update tool, and it has a built in sleep ...

Hey folks, I bought a HB-U4HP from Amazon a few months ago because my laptop (a Dell Inspiron 16 Plus 7640, with the discrete GPU) only has a single USB-C port and I need multiple external monitors...

The V:P is 152d:a578 - it's how I determined it to be JMS578, and didn't alter it. And the firmware version was 124.03.00.01

I bought the SABRENT USB 3.2 10Gbps Type C Tool Free Enclosure for M.2 PCIe NVMe and SATA SSDs (EC-SNVE) to use with a Raspberry Pi 4 and the Western Digital WD_BLACK 2TB SN770 NVMe drive. When co...

WTF. We'll start there. Control Panel launches and then autoclosing after a quick splash of "scanning drives" I have purchased 3 Thunderbolt 3 drive enclosures from you, two Rocket 2TB, and 6 Ro...

@akay We do sometimes offer the firmware, but it depends on the chipset being used. Some products have/use multiple chipsets over time. Sometimes this can be determined with USB Device Tree Viewer,...

@bogner.f The originals started at 4778608300001, ones higher than 47786080301794 have the native fix but some below this were handfixed. 4782x should be newer.

i just received the switch from amazon and its serial number starts with 4782, similar to @Andre Kay's. so, i received an old version? kind of a bummer...