Sabrent- Just plugged in my 4Bay 3.5 HD Docking station and it is not appearing in my registry? Drive is in, powered up great, connected to desktop properly but nothing. The light is blue and the f...

@ted.lillys That port is to provide additional power for devices that require it. I am not sure about the default behavior, that would require additional testing.

There is a USB-B micro port on the front of the switch. What is that for? Is there any reason the switch would default to the B port when booting up. I'm using the switch to share a keyboard betwe...

@Michael Wheeler The CH SN530 is 2230 and extra care must be used with 2230 drives in this enclosure as it lacks security points for that length. Otherwise, please make sure everything is connected...

Hi, I'm trying to read a Western Digital ch sn530 nvme drive in a  EC-SSD2  but the unit doesn't recognise it, the light displays a disk is inserted, but nothing within windows or linux. ...

@D H You should be able to extend the partition manually with a program like MiniTool Partition Manager or with the built-in Windows Disk Management.

@Ryan Rayna Let me know if you have gotten satisfaction on this issue. Thank you.

@Rick Raborn If the enclosure is getting sufficient power, this is an issue that requires either a firmware update or an RMA. There may also be a problem with the cable. The thermal result is normal.

@Ethan Lin The Rocket 2230 will work perfectly in a PCIe 3.0 M.2 slot. As technology moves forward it is ideal to use newer hardware for overall performance and efficiency and that means a newer PC...

Are there any plans in introducing a lineup of NVMe 2230 in gen 3 speed as the majority of consumer purchasing this form factor is for the steam deck and it is only rated for pcie gen 3.

I've been using your M.2 enclosure with one of your own SSD's. I have a 512GB Rocket installed. The issues I have are that the drive keeps disconnecting unexpectedly (and I have its USB controller ...

@david123443212000 The FW updater only applies to EC-DFLTs that use the JMicron chipset. For ones using an ASMedia chipset instead, the firmware is either up-to-date or can be acquired through the ...

i have same problem. ec-dflt-uk. recognised in windows 11 and 10. sabrent scsi disk in device manager. but your firmware tools dont recognise the usb drive

I've offline cloned a system drive 128GB to a larger 512GB drive.  The clone worked, but it left an unallocated partition that's not the same partition as the System (C:)  So the drive ca...

@Jean-Guy Bernier The source SSD is only being read from so should not have any data destruction. The destination drive will. Make sure the correct drives are selected for source and destination. B...

If you are having issues with the Rocket 2230 in your Microsoft Surface Pro, particularly the SP8, please refer to this blog for information on how to change power settings. There is a known issue...

Hello every one.  Just a simple question.  I'm about to clone M.2 SSD (256 Mb) to a brand new one, larger (1Tb). Never did a cloning procedure before but a lot system back-up. I was abo...

@Gregory Estes It's something we will look into for future products.

@Michael S It should also be listed in Windows Device Manager since it acts like a UASP/SCSI device.

@brian reynolds The name of the partition(s) is something different. Disk 1 is how the system recognizes the actual physical disk. Use a program like MiniTool Partition Wizard to have more informat...