@Chris Testa Those drives do not require a firmware update.

How strange. I search for "disk" in settings and found "Manage Disks and Volumes" This showed all 4 drives, but did not show any as formatted. And showed only 1 as available to have a partition cr...

how do I do that? I checked storage spaces in settings and I do not see any entries so I think nothing is being used by it. What else can I check?   If I try to add some storage space it ...

@harrry Leong The easiest way is to try another drive in the enclosure or to try the same drive in another enclosure or PC. You can also check to see if the enclosure/drive is showing up under Syst...

I have been using a 4T SSD in the M.2 EC-SNVE enclosure since April.  It is being formatted as the Time Machine disk of MacBook Pro.  Its regularly connected to the laptop but function fe...

Hello @J Smith, After digging into this, we were able to diagnose and resolve the issue. You can download the newest firmware to fix your problem here: https://www.dropbox.com/scl/fi/6p2iprwvbqvzf4...

Since this has been posted, we have released a newer firmware update which also resolves USB link instability observed in select SSD models when utilized in conjunction with Linux-based PCs, includ...

Is there a way to update the firmware with a Mac running Parallels?  

Wait, so I have 16Tb os Sabrent Rocket Q drives on a Sonnet card in an expansion chassis hooked up to my Mac and I CANNOT update the firmware on them?  That's ridiculous.  I noticed that ...

@Douglas Smith You may be able to get a firmware update from technical support that will assist with this issue. Otherwise, it might be an issue with the drive itself. 3.5" drives of any capacity s...

@patrick visniewski Make sure none of the drives are being eaten up by Storage Spaces.

I have 4x 4TB WD blue drives in the DS-4SSD, in Windows 11. Diskpart shows 4 drives all of 4TB instead however, but I cannot seem to manipule the 4th disk Disk Manager shows 3 disks as 4TB drives...

Help I recently purchased a Sabrent USB 3.0 2.5/3.5 Docking Station. I cannot get larger 3.5" sata drives to appear. Any help or Tips would be greatly appreciated. I do not want to return this if...

@J Smith HMB does not pass through USB, that is correct. It can pass through on some USB4 implementations but not with the bridge chip used on the EC-SNVE. Some consumer drives do not conform to fl...

I did this on the crosshair / manjaro system which I most recently tested upon and from this I believe that on that system at least the EC-SNVE should be able / trying to run at 10G (2x1 IIRC from ...

So I think the variables in play could be: 1: My particular ASUS motherboards (both relatively quality units in the product line, both with relatively recent but possibly not 100% current BIOS) 2...

Thank you very much for the information and check. I saw that phoronix did a linux based test on the P41 plus which seemed (as far as I saw) to work OK for them when the SSD was used in LINUX dire...

As an additional data point, we were not able to reproduce this on a 5Gbps port.

@J Smith This appears to be an issue with the P41 Plus and the bridge chip used, the Realtek RTL9210B. I'll have to see if we have a P41 Plus on hand for testing. On Windows, that drive has its own...

System kernel / OS information FYI: # uname -a ; cat /etc/os-release Linux uw 6.2.0-32-generic #32-Ubuntu SMP PREEMPT_DYNAMIC Mon Aug 14 10:03:50 UTC 2023 x86_64 x86_64 x86_64 GNU/LinuxPRETTY...