I was misunderstanding what BOT means; I thought it meant UASP, but it actually means "NOT UASP". You said that "users have forced this on Linux to work correctly", but according to what I see, th...

@mad-jester This all looks correct. UASP is working, although we have had some configurations revert to USB (BOT) in some cases. The UNMAP workaround does not work for all bridges, that is setting ...

I've investigated this more thoroughly. Indeed, there are people with JMS567/JMS578 who see TRIM not being enabled by default. They have listed the instructions to manually enable TRIM, after whic...

@larry von That is a legacy product, but it appears that if no screws are used it is tight due to friction. This may require tools to remove. One reviewer on Newegg suggested tweezers but you may b...

I was given a Sabrent 2.5 sata hard drive enclosure, Model EC-UST25. A hard drive is already in the enclosure  when given to me. I just want to remove the hard drive from the enclosure and re...

@Michael Halsall Just making sure, thank you. Yes, the 980 PRO should work with the adapter. The basic NVMe to PCIe adapter is a simple device. I would need more information if you have it, such as...

@Sabrent Hi thanks for your reply. It is the Samsung 980 PRO 1TB Cheers!

@Ben S I would contact technical support to see if they have special firmware for you to try. If there are no power delivery issues and you can confirm it does this on multiple host machines, even ...

@Michael Halsall May I ask what drive you are attempting to use? This adapter is designed for M Key NVMe PCIe SSDs only.

@John Grabner After doing research on this motherboard and checking its manual, I would say that utilizing bifurcation for this purpose is hit or miss and requires some experimentation. We will be ...

@Ivor Trueman The device has to be recognized in order for our OEM Acronis software to operate. I do see 'JMicon Generic' which might indicate a firmware update is required to restore that ID, whic...

I am a fan of ROCKET SSD. Started with qty 2 of the 1TB on my primary system (AMD 3970), then upgraded to qty 2 of the 2TB, then upgraded to qty 2 of the 4TB. What to do with the 1TB and 2TB that ...

I bought it from your Amazon store. But some applications don't seem to like to use it the SSD. Steam says it isn't writeable, and on inspection of the drives properties, it seems to be locked in...

Hi - is there any update on this? I have the same enclosure (EC-SNVE) bought from Amazon in Nov last year and have been having random disconnection issues. I updated the device's firmware from the...

About a year ago I bought a EC-DFLT to help recover a failed drive, which worked fine with R-Studio. I'm now trying to get the Acronis True Image to work but it fails to recognise the Sabrent driv...

@mad-jester The bit is apparently set at the factory for the device. It basically says to enable TRIM/UNMAP automatically. This does not mean the device cannot support the function, just that TRIM ...

@Sabrent I can use Windows to upgrade it if necessary. If that can be fixed to work. I don't completely understand what is LBPME bit - is it necessary for flashing or working? I assume it's for wo...

@Luca M This is being investigated, thank you.

Sabrent Rocket Control Panel (v1.01b)Sabrent Rocket Q 500 NVMe SSD (SB-RKTQ-500   FIRMWARE: RKT30Q.1) The "Sabrent Rocket Control Panel" software cannot check for firmware updates.I always ge...

@mad-jester It looks like that particular upgrade path requires an ARM system so we will have to test it on an RPi. That does not help the vast majority of users. Further research indicates the pro...