Are there any updates on this? Like, an estimated time till they'll be fixed?

@George Hooks It would be possible to use this on many PCs as you could place the drive in an appropriate enclosure. Specifically M.2 PCIe/NVMe to USB, and we sell such enclosures. Also enclosures ...

Apologies in advance for my ignorance.  Much of my PC was submerged in a recent flood and will not operate but the SSD appears to have stayed dry.  The SSD was a 1TB Rocket Q NVMe PCle M....

@laurent.decool For RS-232 support it does of course require a chipset/UART in the cable. We do have two cables, CB-FTDI and SBT-FTDI, that specific a FTDI chipset, which is the FT232RL. Our other ...

Hello, we have some specific device that only recognize a specifc PID/VID for a USB-2-Serial cable 067B / 2303. Is it possible to order cable with this specificity ? Have a nice day. Best,

@D Max Williams You can find it at the link in my reply just above, the clickable "tutorial" word. You can translate the page with Google/Chrome. It's not for your specific issue but essentially fo...

@DMI 123 Thank you very much for pointing this out. I have reported it to the web team.

@Sabrent I'm comfortable modifying the registry if you can provide the instructions, e.g., what keys to modify.

Hello Sabrent CSR, At your convenience, please review the downloads links for your branded USB Bluetooth 4.0 Micro Adapter for PC. Both the Windows drivers and manual download links are broken. h...

@D Max Williams I believe that forcing it through the registry is non-trivial. You basically plug in the enclosure and identify it as a specific USB device in the registry then change some values t...

The bridge chip also supports BOT If we need to use BOT, how do we get the drive to operate in that mode?

@Robert Pande That makes sense; we also use the VL715/VL716 in this product. I will pass that along as we do test on PS5s. I am not aware of a firmware update for the VL715. I have done some resear...

Hi, the chipset is VL715 (Via Labs)

@Ol'Man River You can use a program like USB Device Tree Viewer to check the connection/port speed, SuperSpeed (3.0) as an example, to see if it's falling back to USB2.0 ("High Speed"). Other progr...

Hi there, I have another issue with this adapter. I was benchmarking a little on my system: EC-SS31 with SSD Verbatim Vi550 S3 (512GB; unformatted/former partitions deleted)HD-Tune v2.55Mainboard...

@Robert Pande I will pass this onto our team. The EC-SS31 can or has used multiple chipsets. It may be possible to identify which with something like USB Device Tree Viewer. Some of these may have ...

Hello, I'm using the Sabrent USB Adapter 3.1 EC-SS31 to connect my SSDs to my PS5 (latest firmware 22.02-06.02.00). However, the SSDs get constantly disconnected and data corrupted. I used a Samsun...

@Gianni Costanzi Once you confirm the chipset, which should be the JMS578 but may have changed, you should be able to update on Linux, possibly with something like JMS578FwUpdate(r) and an updated ...

Hi, is there any way of updating the firmware on linux platforms or with customized bootable ISOs as other producers allow to do?

OK, THX.