@E Moore DirectStorage requires Microsoft's stock NVMe driver at this time. It's possible that Intel RST is taking over management of the drive. Normally the SSD's controller will be listed under "...

I have a Lenovo X1 Carbon 10th gen using Win 10.  I have an external SSD (Samsung) that I used with the previous Lenovo laptop  (9th gen).  With the current computer, the SSD enclosu...

I recently upgraded to the R4PG specifically to play Forspoken and try out the Directstorage tech for PC. I'm running it on a 2022 ASUS Strix laptop with a 3080 GPU. When using the Win11 Gamebar, t...

We tested this and were able to reproduce, although it works normally with Windows and macOS. This may be related to OS + your motherboard's UEFI USB power management settings and are investigating...

@t sornin To clarify, the issue is with the 10-bay remaining active? I will have to report this for testing.

@Jeff morris It should be a relatively simple matter, it's possible the surveillance system formatted them this way. Hopefully support can fix that easily.

@mad-jester Yes. You should absolutely get firmware from technical support to see if it helps.

@ted.lillys Yes, there might be a reason for but it would require testing. It could be a facet of the internals or based on how power is sensed through USB. Auto-HDMI switches often act similarly.

Thanks for info. The weird part is mine used to default to the A port - I've had the switch for more than a year and in the last 2-3 months started to default to the B.  My default set up used...

HI, these drives are WD Purple which came out of a surveylance system we upgraded the drives on. They have no current data on them and I was intending to use them as individual backup drives, thus ...

I own the 5 bay and the 10 bay units, both run on the same linux box.  When the server is shutdown, the 5 bay will turn the fan off, and the leds go on the front of the unit will turn red, and...

@Sabrent Could it be that my DS-4SSD is also "improperly identified" and is actually supposed to have TRIM?..

@mad-jester One issue we're seeing is that the product ID shown in programs like USB Device Tree Viewer seems to be incorrect and it may be properly identified with a firmware update. We began test...

@Jeff morris I'm confused as to why each drive has the exact same partition layout. I am not sure what your intention is with these drives and if there is any data on them. If the drives are clear ...

@ted.lillys We tested a unit in the office and it also defaults to the B port. The power port provides the standard 900mA at 5V.

Care to elaborate on the additional testing?

Thank you for the answers! "This model" - do you mean EC-UASP or DS-4SSD? A firmware update can't bring TRIM support into JMS561U, right? At which capacity should I be worried about the limitation...

Appreciate the response. Unfortuantely the 3721.42GB partition is not allowing me to right-click and assign a drive. Everything is grayed out with no formatting available nor assigning a drive, so ...

@mad-jester I will investigate this, thank you. Edit: None of our DS-4SSDs were shipped with a JMS561U. 

@mad-jester The EC-UASP can use multiple chipsets such as the JMS578 and ASM1053E. These do support UASP and TRIM. If you have any issues with capacity, as may be the case, a firmware update from t...