I have the DS-SC5B - I don't see any firmware downloads for that product, just the manual. The Windows power settings don't have any effect.
I have the DS-SC5B - I don't see any firmware downloads for that product, just the manual. The Windows power settings don't have any effect.
@Sabrent Thank you, that driver seemed to do the trick. I won't be back in the office, to physically try it out, till next week but I am at least not getting the error message anymore.
@Alex Kampas The EC-UASP is USB-powered with a SATA-USB chipset and the DS-4SSD takes a separate power adapter and is a SATA-USB chipset with a port multiplier chipset. The latter should be the JMS...
@hannah It's possible that some of these can be modified in firmware, as is the case with some enclosures and timeouts, but we do not officially support such user modifications. I am not sure if Wi...
@Maty Blanc This seems to be a Windows 11 problem with newer drivers. As I am sure you have discovered, the primary suggestion is to completely uninstall/remove the driver through Device Manager an...
I would like to add that auto-power on after a power failure would be a really great feature to have. Also, I would very much like to be able to configure the timeout for disk inactivity.&nbs...
I have a couple of HGST (Apple branded) 1TB drives. When I put them in the Sabrent EC-UASP enclosure and connect them to a PC, they spin up and work just fine. The same drives, one at a time, both...
Hello, I recently updated my computer to Windows 11 and I am unable to use the "USB 2.0 To Serial DB9 Male RS 232 Cable Adapter". The pictures below show the error messages that I'm getting. Here a...
@Steve Reading up on this it seems the specifications for M.2 vary. Typically the PCB is 0.8mm +/- 10%, the M.2 socket is 2.25mm center, and the rear componentry is 1.35mm. Thermal padding of 0.5mm...
@Steve If you mean the specs and you received the 4TB model, it should be similar to the updated Rocket 4 Plus: Up to 7200/6850 MB/s, 940K/1000K 4K IOPS, 3000TBW I will also pass on the suggestio...
Would anyone be able to provide the appropriate documentation for the new Rocket 4 Plus - G or a link for me to obtain it? I just received mine and I want to make sure that any judgement I ma...
I eagerly anticipate the official announcement.
Just today I received my SB-RKTG-4TB. So at least the 4TB version has officially released. That should alleviate the issue for that SKU hopefully.
@Cloud K Our current 5GbE to USB adapter uses the Marvell AQtion AQC111U controller and the newest macOS driver for that from Marvell is 1.4.12, dated 02/07/2020. I do not know if this will be upda...
I am still waiting for new mac driver for "USB to 5gbe Adapter" - it already disconnect in New MacOS. - can't transfer file between other Mac. When I started to transfer file, the adapter will cr...
@transvita Thank you for the feedback. I have passed this post and information on to the design lead. I know that fans can be a point of contention for many people so it is an area in which we are ...
Sabrent, I think the EC-SSD2 nvme dual cloner is an overall pretty good product that you have on your hands. I do, however, have some suggestions for future revisions or variations of this p...
@Steve I am pushing this forward.
@Steve We either have or will have cloners that can handle multiple protocols. We have products like this on the way. The only protocol exception may be for PCIe AHCI drives which is typically not ...
@Ma Ar I have asked about this, and this is the information I have received: Opening and modifying the drive may void your warranty so be aware and be careful. There are multiple versions of the N...