@Sabrent It is doing it again. For me the Store page shows the 1TB SKU for Pre-Order but both the 2TB & 4TB SKUs are showing Add to Cart. As the problem seems to be recurrent,...
@Sabrent It is doing it again. For me the Store page shows the 1TB SKU for Pre-Order but both the 2TB & 4TB SKUs are showing Add to Cart. As the problem seems to be recurrent,...
I would really appreciate an upgraded version of the EC-SSD2 that supports all current storage standards that use the m.2 interface and offers offline cloning between any drives it supports. ...
@tfulcher Thank you for pointing out the software issue. I am passing this information on. The link used to go to a download list for our firmware/updates but this is accessible per-drive now via t...
I downloaded the Acronis True Image for Sabrent, and it says this when launching: I have the Rocket 4 Plus 2TB drive connected to my system using a ROG Strix Arion USB enclosure. The drive...
@Leonard Canavan In that case it sounds like a bad unit, so I would suggest an RMA from support if you cannot get a replacement through the vendor. The firmware updater is designed for a specific ...
I have had trouble with this docking station since I purchased it. It runs the hard drive for a few minutes then stops reading it. If I am in the middle of a transfer it stops and I have to restart...
@Bill You can rule out the enclosure by attaching the drive internally via SATA or by some other method. It's likely your data is still there and can be recovered even if this does not work. This m...
I have a 6 TB WD Black drive that is nearly full attached to a EC-DFLT. I used the most recent firmware update and now my computer will not recognize my drive anymore. DISKPART indicates that there...
@DMI 123 @K G The downloads should work now! Sorry about the delay.
@K G I've forwarded this directly to the web team to accelerate the process and will post back when it's fixed.
@Joe Salvino The DS-2BCR has an ASMedia chipset with a hardware RAID engine which is different than software RAID. RAID-1 will show as a single volume as the drives are in a mirrored set. They may ...
I just purchased Dual Docking Station with Card Readers DS-2BCR and 2 new WD Blue 6TB drives. Installed drives and set DIP switches for Raid1 before attaching and powering on. Somehow managed...
Are there any updates on this? Like, an estimated time till they'll be fixed?
@George Hooks It would be possible to use this on many PCs as you could place the drive in an appropriate enclosure. Specifically M.2 PCIe/NVMe to USB, and we sell such enclosures. Also enclosures ...
Apologies in advance for my ignorance. Much of my PC was submerged in a recent flood and will not operate but the SSD appears to have stayed dry. The SSD was a 1TB Rocket Q NVMe PCle M....
@laurent.decool For RS-232 support it does of course require a chipset/UART in the cable. We do have two cables, CB-FTDI and SBT-FTDI, that specific a FTDI chipset, which is the FT232RL. Our other ...
Hello, we have some specific device that only recognize a specifc PID/VID for a USB-2-Serial cable 067B / 2303. Is it possible to order cable with this specificity ? Have a nice day. Best,
@D Max Williams You can find it at the link in my reply just above, the clickable "tutorial" word. You can translate the page with Google/Chrome. It's not for your specific issue but essentially fo...
@DMI 123 Thank you very much for pointing this out. I have reported it to the web team.
@Sabrent I'm comfortable modifying the registry if you can provide the instructions, e.g., what keys to modify.