Drive and dock not listed in Disk management or storage spaces. No traditional pop-up when I plug in usb 2 or usb 3 (the pop-up that say "new device detected". Absolutely no reaction from my cimp...

@Pascal Karls The TH-S3EA uses the Aquantia AQC107S ethernet chipset and unfortunately Marvell does not offer a firmware updater for macOS. It seems like there may be a compatibility issue with the...

@Thierry ... See if the drive is listed in Disk Management or Storage Spaces. The dock itself should also show up as a device in Device Manager.

@noniestager You would be purchasing a regular, internal HDD. Your current HDD could go into one bay and the new HDD the other so you can clone the original drive. This is not the only possible app...

  I have link-loss and packet loss problems with this NIC. Every 10 minutes or so it'll lose the link and it takes between 5 and 30 seconds to re-establish, impacting Applications. The cabl...

Hi, Just bought a new DS-4SSD dock but not recognized in USB3 or USB 2.SSD seem to be recognized by the dock (LEDs light up according to the number of discs plugged) but absolutely nothing by W10....

I have a Sabrent USB 3.0 SATA 2.5" & 3.5" Dual Bay Hard Drive Docking Station that was given to me for Christmas.  Obviously, someone thought I knew what I was doing.  What kind of ex...

@Keith Barton The Acronis, SSC, CP, and Firmware downloads are intended for Windows. Some functions can be done on other OS manually or with third party, such as changing the sector size or monitor...

@ROBERTO BEN SVAITER The drives looks okay. Your Host Writes are not particularly high. The Health reading may be incorrect or misreported and that should not impact the actual health or warranty s...

@E Moore After your original post we did test this and arrived at the same methodology. I appreciate you posting back the full steps you had to take. This is something we expected and it will likel...

Hello I notice the software downloads for the SB-RKT4P-4TB are Windows binaries. Where can I download the binaries for macos or linux?

I bought (2021/nov) an NVMe 2T (serial 0546071218F388460193)  I use it very little and I have noticed that it is degrading very quickly, as shown in the screen below: I would like to know ...

I was able to uninstall the Intel VMD controller drivers, disable the VMD in my BIOS, and restart in Safemode to reboot into getting the Microsoft stock NVMe controller driver. Additionally, there ...

@john mason I will have to check in on this compatibility issue. Which enclosure is it specifically? The EC-SNVE uses the Realtek RTL9210B chipset which should have no problems but it is SATA + NVM...

@E Moore DirectStorage requires Microsoft's stock NVMe driver at this time. It's possible that Intel RST is taking over management of the drive. Normally the SSD's controller will be listed under "...

I have a Lenovo X1 Carbon 10th gen using Win 10.  I have an external SSD (Samsung) that I used with the previous Lenovo laptop  (9th gen).  With the current computer, the SSD enclosu...

I recently upgraded to the R4PG specifically to play Forspoken and try out the Directstorage tech for PC. I'm running it on a 2022 ASUS Strix laptop with a 3080 GPU. When using the Win11 Gamebar, t...

We tested this and were able to reproduce, although it works normally with Windows and macOS. This may be related to OS + your motherboard's UEFI USB power management settings and are investigating...

@t sornin To clarify, the issue is with the 10-bay remaining active? I will have to report this for testing.

@Jeff morris It should be a relatively simple matter, it's possible the surveillance system formatted them this way. Hopefully support can fix that easily.