@G M It may be a defective unit. We tested it here on a M1 and it worked with the power button pushed and power status light illuminated in addition to fan LED. Verified by checking Disk Utility.

@Jeff Dovey The iMac likely uses a different filesystem than what is normally compatible with Windows and other operating systems. If so, you might have to do a bit more work under Windows or boota...

@Richard Morey It's likely your CD-ROM requires power that this type of adapter does not provide. You would want one that can handle 3.5" drives.

@Mark W If you are experiencing issues with your unit, please contact technical support to see if they have any updated firmware available. Thank you.

@JEANNIE CREWSON I'm told that we are still working on this but hit some snags with a supplier and enterprise qualifications.

@Sabrent I forgot to mention you again - sorry, I can't get used to this workflow. :)

Hi -- I purchased a Sabrent EC-SSHD to connect a CD ROM drive to my computer running Windows 10.  The drive powers up with the cable connected but my machine does not recognize the CD ROM. Is...

OK I have two DS-4SSD to use with M1 macs. a mac mini and an apple studio. First arrived and I couldnt power on the SSDs although the fan worked so there wasn't a power problem. I tried different S...

Then I have to choose something else instead of this one. The "fixed" revision of this model is not going to happen any time soon, most likely not this year, correct? A possible solution is a HB-...

Hi, I purchased the EC-DFLT as I had managed to remove a hard disk from a 10 year old iMac that had been screen damaged during transit and we are hoping that there will be lots of picture of our t...

Hi, I can't seem to locate any firmware, either current or past versions, for this enclosure anywhere on the Sabrent website. There's no mention of firmware on the product page, the support > do...

Back in late 2020, numerous tech news sites (https://www.pcgamer.com/sabrent-is-close-to-launching-a-massive-capacity-16tb-ssd-for-consumers/, https://www.techradar.com/news/the-worlds-largest-lapt...

@Andy Koh There may be an issue with the hard drive, make sure it is operational. If not, look for or request a firmware update for the station.

I just purchase 14TB Seagate Ironwolf internal hard drive and installed it in the docking station. As soon as power on the bay, I hear a beeping sound, and the hard drive is not recognized by the ...

@Jerry Levin I do not think the DS-WSPD is the appropriate solution for your specified requirements. We do have one or more Thunderbolt 4 hubs coming out that would satisfy your needs but your oper...

@mad-jester Thank you for the update. I appeciate the research and time you spent. Yes, you should return the device if it does not meet the specifications. If you have difficulty let me know. We w...

@Raymond Chow One way to do this is with a switch like this one, although this would require switching and the drive would only be available to one PC at a time. You can also share storage over a n...

@Sabrent The Linux kernel team has confirmed that there's nothing that can be done to make this device work properly. Can I return this device based on this situation? (Also, can I subscribe to ...

Is there a way or compatible USB c hub that will allow me to connect the  5 Bay storage to two different PC at the same time?

Hello!I’m hoping to find information ASAP on the time-sensitive questions below.  I’m a professional, commercial photographer with a very high profile, imminent photo shoot. I am ...