Using SABRENT SD card 256GB V60, SDXC card UHS-II, memory card SDHC, Class 10, U3, Full HD & 8K UHD card, 270MB/s

    Haven't updated OS or anything, it was readable a few days ago. It's not locked with the little switch either. It just doesn't work on my Mac yet microSD cards still so. Weird right...

@Mark Bosic Apologies for not getting back to you over the weekend. I have been informed that you can only have one extended monitor per port unless using Thunderbolt which can be chained, although...

Hi, I am using the USB-CKDH with a 2019 MacBook Pro, intel with AMD Radeon Pro 5500M and intel UHD 630 1536 MB on Ventura 13.4. My monitors are the ViewSonic 32 inch (VX3276 FHD) and a DELL 27 inc...

@Richard Morey You can send a message off to customer service to see if they can help you. If not, a triangular screwdriver bit might work. We tested 2.6mm here and it was loose but worked, so mayb...

Hi -- We moved and the "key" for my 5 bay docking station was lost in the move. I am looking to replace some of my hard drives but without the key to unlock the bay I can't do that. Is there a to...

@David Leasure Apologies for not getting back to you on this due to the weekend. You can format the drive and assign it a letter under Disk Management, fastest way is by right-clicking the Start bu...

I have added a 1tb HD to the enclosure How do I get it to be recognized by my windows 11 home? I can see it in the device manager, but cannot open it. Device SCSI\Disk&Ven_SABRENT&Prod_\...

@SSD We have specialized firmware to handle specific issues if they arise. However, it might be possible to offer this update more broadly. Thank you for the feedback.

@timoto Looks good!

@timoto Yes, your performance result is reasonable given the hardware and system used. 

@The Sabrent Informer Can you have this updated firmware posted to the official Downloads page for the EC-SNVE? The latest update there shows as v1.25.7.032421 from 2021, while the one you shared i...

Thank you for your advice. Following your recommendation, the performance for EC-T3NS has improved: Do you think this is a reasonable result for the given hardware ? Thanks

Hello @timoto ,To attain faster write speeds you must enable write caching on the device. It looks like it is disabled based on your benchmark results. Here is a quick and simple fix.  To ena...

EC-T3NS Thunderbolt 3 to NVMe Enclosure Reads Faster But Writes Slower than previous AddLink B20 USB Enclosure    DELL Precision 5560 Mobile Workstation (Latest BIOS and Drivers) Windo...

@Chengzi Chew That is correct, neither device supports DP Alt Mode. It's not possible to add that functionality in the manner described. You would need an HDMI switch to switch display. We offer th...

My PC has an ASUS TUF B360-PRO Gaming Motherboard and an ASUS TUF RTX 2060 O6G Gaming Graphics Card. Unfortunately, neither the motherboard nor the graphics card directly support DisplayPort over U...

@Chengzi Chew I am having some difficulty picturing your setup and what you are trying to do. However, I can tell you that any input must support DisplayPort Alternate Mode in order to work. A USB-...

@Isab Glad it ended up working out for you. Thank you for the feedback, we are looking to improve this product and process!

After testing the closure a bit I can now confirm that the issue has been solved with the help of the customer service, who provided me with a new firmware. As far as I can tell, this is the firmwa...