Gen 5 is still fairly niche at this stage, but it’s progressing quickly. We’ve been thoroughly testing Gen 5 compatibility across all our current and upcoming products to ensure a smoot...

Looking to see if there is a way that after disconnecting and reconnecting power to the unit, the power button state can be maintained? I plan to use the unit in a multimedia setup where it is loca...

@jankygiddy It might be daisychained as many USB hubs or hub chips have a port limit, usually 4.

@golf hit It’s not a USB 3.1 bandwidth limit—your speeds suggest the enclosure or firmware drops to USB 2.0 mode when all 5 bays are active. Most likely it’s a Sabrent enclosure q...

Dropping a comment as another interested party.  I would love this product even without EDID emulation, I hate wearing down my TB5 dock's upstream port with constant cable swaps. USB-C has a ...

@chrishands You will want to check SMART.

I have a DS-2BCR with two 8TB drives running in RAID1 for redundancy, connected to a Mac running Sequoia.It has been going for about 2 months now and I have started hearing an occasional worrying n...

As an update, this setup works perfectly, I have a button on my desk that I can press that switches all the USB peripherals (keyboard trackpad, webcam etc) from the caldigit hub with the macbook di...

The SATA-to-USB or SATA-to-SAS bridge chip in the enclosure must support the sector addressing scheme used by the drive (e.g. 512e, 4Kn) and must not overflow its internal address registers. Some o...

@paulajblanton 80 MiB/s is about double USB 2.0 but other than that, it's possible using all five bays on a daisy-chained controller could reduce performance.

Hello, I just tried using the Sabrent 5-bay USB enclosure to create a RAID with 5 drives, but the speed was only USB 2 (~80 MiB/s). When I reduced it to 4 drives, the speed increased to about 200 ...

Thank you so much

@itsvincent This may have been fixed in firmware but, if so, you would have to ask customer service directly. If it's a sleep/wake setting issue that's more for the Mac/Apple forums. Some hardware ...

@Simon A Is this solved ? I am connecting macpro and mac studio and I have the same issue.

@doodle jump You might look into used enterprise gear, older SAS docking station units often show up cheap on secondary markets. Another option is getting a SAS to USB adapter or SAS HBA card for y...

@Evelyn Please contact technical support/customer service on the main website. They can assist your directly and quickly. Thank you!

I have a seagate 1TB hdd and i inserted everything yet the disk doesnt read. trying to boot off BIOS doesnt recognise HDD doesnt spin why isnt it working

Actually I think the button is one of the best features of the current product because it reduces clutter on the desk: the switch itself occupies a much larger area. The best setup is to have the s...

@kvch25 I am guessing they will now scrap all current launching plans in order to accommodate your feedback, so the launch will be postponed for Q2 2027. 😬

Adding to the sb-tb4k feedback in case it can factor into the TB5 update: With my sb-tb4k, I get a significant amount of continuous high-pitched noise (capacitor squeal). Perhaps I got unlucky w...