The product warranty does not cover damage resulting from commercial use, misuse, accident, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond product specifications, improper maintenance, or failure caused by a product for which Sabrent is not responsible. There is no warranty for loss of data—it is the user's responsibility to back up storage data to a separate, safe location. There is no warranty for a product with removed or altered identification labels. Sabrent is not responsible for returning a product that is not under warranty.