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Docking station, NAS (3)
Customer Service (1)
Rocket 4 Plus G (2)
SB-RKTB-4TB (1)
performance (1)
lockups (1)
freezing (1)
UASP (1)
5 Bay Dock (2)
EC-SS31, USB 3.1 Gen.1, Gen.2 (1)
Error (2)
Firmware (6)
True Image (1)
Setup (1)
EC-SSD2 (2)
5 Gbe Adapter (1)
Technical Support (1)
Dual-Sided M.2 SSD (1)
sn530 (1)
western digital (1)
USB-SW30 (1)
SB-RKT4P-4TB (1)
software (1)
firmware update (5)
SSC (1)
Control Panel (2)
SB-RKTQ-500 (1)
EC-WPTF (1)
EC-SSHD (1)
4-bay Sabrent (Model DS-SC4B) (1)
167
Topics
0
Followers
LS
Both 10-Bay and 5-Bay docking stations died suddenly
10/13/23, 3:24 PM
•
Lawrence Stevens
10/14/23, 3:18 PM
2
2
Posts
440
Views
S
Sabrent
10/14/23, 3:18 PM
@Lawrence Stevens This is highly unusual. We will investigate into your specific returns to see w...
CA
wrong resolution
Monitors only work at 1280x1024 instead of full 1080p
10/12/23, 9:12 PM
•
Carl Armstrong
10/13/23, 2:26 PM
2
2
Posts
125
Views
S
Sabrent
10/13/23, 2:26 PM
@Carl Armstrong Are you aware of anything that might have changed in the operating environment? M...
JP
10G adapter (TH-S3EA) setup on macOS
9/30/23, 2:48 PM
•
John P
9/30/23, 4:09 PM
2
2
Posts
658
Views
S
Sabrent
9/30/23, 4:09 PM
@John P I can have them test this in the office this upcoming week. Looking at that model, basic...
I
Firmware
EC-DFLT
GPT Protective Partition
EC-DFLT: 4096 Bytes sector problem - firmware update
5/25/23, 10:05 AM
•
Isab
9/27/23, 3:03 PM
8
8
Posts
1.7k
Views
S
Sabrent
9/27/23, 3:03 PM
@Gregor Spinney We perhaps cover one issue in this blog. If you need a specific firmware update, ...
JS
EC-SNVE does not work at all reading data from solidigm P41 Plus on LINUX x64 ubuntu 23.04
9/12/23, 1:05 PM
•
J Smith
9/18/23, 10:46 AM
10
10
Posts
726
Views
TSI
The Sabrent Informer
9/18/23, 10:46 AM
Hello @J Smith, After digging into this, we were able to diagnose and resolve the issue. You can ...
DS
Sabrent Docking Station Problem with Larger Drives?
9/15/23, 6:48 PM
•
Douglas Smith
9/16/23, 2:38 PM
2
2
Posts
790
Views
S
Sabrent
9/16/23, 2:38 PM
@Douglas Smith You may be able to get a firmware update from technical support that will assist w...
SM
EC-DSK2 Dual Docking Station issue
12/29/22, 9:11 PM
•
Steve McNeil
8/18/23, 11:44 AM
4
4
Posts
1.7k
Views
S
Sabrent
8/18/23, 11:44 AM
@Finn Sawyer It's designed for two, if it doesn't work with two it could be the power supply or o...
gb
Sabrent USB 3.0 a SSD/SATA/IDE 2.5/3.5/5.25 keeps disconnecting hard disk and it is not working
8/11/23, 12:42 AM
•
george beck
8/11/23, 12:45 PM
2
2
Posts
1.1k
Views
S
Sabrent
8/11/23, 12:45 PM
@george beck I recommend contacting our technical support/customer service, on our website, for d...
CM
4 Bay Docking Station
8/7/23, 12:27 PM
•
Chuck McReynolds
8/7/23, 2:41 PM
2
2
Posts
309
Views
S
Sabrent
8/7/23, 2:41 PM
@Chuck McReynolds My advice would be to check for a BIOS/UEFI update first, assuming you have tri...
DK
Clone
EC-HD2B
Drive Cloning Process
7/12/23, 12:42 PM
•
David Keenum
7/19/23, 2:53 PM
3
3
Posts
3k
Views
DK
David Keenum
7/19/23, 2:53 PM
@Sabrent alright, i'll give that a try. Thank you for the response.
VB
EC-SSD2 issue with unallocated space
7/14/23, 9:24 PM
•
Vergil Beers
7/17/23, 12:47 PM
2
2
Posts
158
Views
S
Sabrent
7/17/23, 12:47 PM
@Vergil Beers You may need to use something more advanced than Windows Disk Management, such as M...
VB
Serial number for SB-RKTG-4TB location
7/14/23, 9:29 PM
•
Vergil Beers
7/17/23, 12:46 PM
2
2
Posts
284
Views
S
Sabrent
7/17/23, 12:46 PM
@Vergil Beers The S/N should be on the box and/or the back of the SSD.
VB
I am trying to register my EC-SSD2 and it's asking for a serial number. I can't seem to find it on the device.
7/14/23, 9:19 PM
•
Vergil Beers
7/17/23, 12:46 PM
2
2
Posts
509
Views
S
Sabrent
7/17/23, 12:46 PM
@Vergil Beers The S/N should be on the box.
t
Error
Firmware
True Image
Unable to run True Image or Update Firmware
12/3/22, 10:29 AM
•
tfulcher
7/12/23, 11:30 AM
13
13
Posts
2.7k
Views
S
Sabrent
7/12/23, 11:30 AM
@Stefano Distefani This won't work for 3.5" HDDs on this adapter.
SD
firmware, EC-SSHD, Acronis, error, errors,
Acronis for Sabrent dont works!
7/12/23, 4:48 AM
•
Stefano Distefani
7/12/23, 11:29 AM
3
3
Posts
598
Views
S
Sabrent
7/12/23, 11:29 AM
@Stefano Distefani Correct, 3.5" is not accepted since USB only provides 5V power.
HK
5 Gbe Adapter
USB Type-A or Type-C to 5-Gigabit Ethernet Adapter [10/100/1000/2500/5000 Mbps]
7/10/23, 1:32 PM
•
Hemant Kumar
7/10/23, 3:47 PM
2
2
Posts
563
Views
S
Sabrent
7/10/23, 3:47 PM
@Hemant Kumar Magic Leap-2 Ethernet-to-USB adapter support is dependent on their software. You'd ...
DH
Cloning a System drive
1/28/23, 5:06 PM
•
D H
7/10/23, 12:10 PM
4
4
Posts
1.6k
Views
S
Sabrent
7/10/23, 12:10 PM
@David Lloyd There may be multiple partitions; show the sidebar and show all devices as done here...
MB
No extended monitor mode using USB-CKDH with Macbook Pro
6/24/23, 12:38 PM
•
Mark Bosic
6/26/23, 12:18 PM
2
2
Posts
177
Views
S
Sabrent
6/26/23, 12:18 PM
@Mark Bosic Apologies for not getting back to you over the weekend. I have been informed that you...
RM
5 Bay Dock
key
lock
Lost Tray Lock Key
6/21/23, 1:41 PM
•
Richard Morey
6/21/23, 2:24 PM
2
2
Posts
341
Views
S
Sabrent
6/21/23, 2:24 PM
@Richard Morey You can send a message off to customer service to see if they can help you. If not...
DL
USB HD docking station
USB SATA HD Docking Station not seen by WIndows 11
6/15/23, 3:47 PM
•
David Leasure
6/18/23, 4:07 PM
2
2
Posts
2.9k
Views
S
Sabrent
6/18/23, 4:07 PM
@David Leasure Apologies for not getting back to you on this due to the weekend. You can format t...
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