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Docking station, NAS (3)
Customer Service (1)
Rocket 4 Plus G (2)
SB-RKTB-4TB (1)
performance (1)
lockups (1)
freezing (1)
UASP (1)
5 Bay Dock (2)
EC-SS31, USB 3.1 Gen.1, Gen.2 (1)
Error (2)
Firmware (6)
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Setup (1)
EC-SSD2 (2)
5 Gbe Adapter (1)
Technical Support (1)
Dual-Sided M.2 SSD (1)
sn530 (1)
western digital (1)
USB-SW30 (1)
SB-RKT4P-4TB (1)
software (1)
firmware update (5)
SSC (1)
Control Panel (2)
SB-RKTQ-500 (1)
EC-WPTF (1)
EC-SSHD (1)
4-bay Sabrent (Model DS-SC4B) (1)
167
Topics
0
Followers
EW
Multiple docks to one PC?
3/8/24, 5:56 AM
•
Elizabeth Witty
3/8/24, 1:23 PM
2
2
Posts
75
Views
S
Sabrent
3/8/24, 1:23 PM
@Elizabeth Witty I would try different USB ports as they are not all sourced from the same place....
MM
DS-SC5B
Can't get a 2tb barracuda drive to display in windows 10 explorer
3/7/24, 6:02 PM
•
Mark Marquis
3/8/24, 1:20 PM
2
2
Posts
95
Views
S
Sabrent
3/8/24, 1:20 PM
@Mark Marquis See if DiskPart can help, but be very careful in using it.
CD
Thunderbolt 4 KVM Switch
Thunderbolt 4 KVM switch + desktop computer
2/16/24, 8:50 AM
•
Charles D
2/16/24, 1:26 PM
2
2
Posts
543
Views
S
Sabrent
2/16/24, 1:26 PM
@Charles D DisplayPort to USB-C requires DisplayPort Alternate Mode (DP Alt Mode) support and the...
JL
8TB SSD
Linux
nvme
Advice on long read/write operations throttling temperature ? (At 60º celsius / 70º celsius / 75º celsius ?)
2/10/24, 12:40 PM
•
João Luís
2/11/24, 6:34 PM
2
2
Posts
108
Views
S
Sabrent
2/11/24, 6:34 PM
@João Luís If you are able to pull the SMART information, with smartmontools, it wi...
RK
Docking station
3.5 HDD
HDD
HDD Keeps Spinning in 5-Bay Docking Station
1/29/24, 3:12 PM
•
Ryan K
2/9/24, 10:54 AM
7
7
Posts
456
Views
S
Sabrent
2/9/24, 10:54 AM
@Ryan K I have, I appreciate you posting back with your findings!
AT
Why does EC-SNVE run at USB2 (480 Mb/s) speeds when connected to USB3 (5Gb/s) ports?
2/5/24, 7:00 PM
•
Ava Teleri
2/8/24, 11:46 AM
4
4
Posts
632
Views
S
Sabrent
2/8/24, 11:46 AM
@Ava Teleri Cable issue, got it. Thanks for the feedback!
mislabelled
mix up
Has there ever been a factory mix up where SB-ROCKET-1TB M.2's got labelled and packed as SB-ROCKET-2TB?
2/6/24, 8:30 AM
•
mc1903
2/6/24, 1:34 PM
3
3
Posts
378
Views
S
Sabrent
2/6/24, 1:34 PM
@mc1903 Looks like the string reported to Windows (CDI) was incorrect. Incorrect strings do happe...
MSS
nvme
2.5
Does anyone know where the office is in China?
2/4/24, 9:38 AM
•
MD SOHAG SARKER
2/6/24, 1:25 PM
4
4
Posts
237
Views
S
Sabrent
2/6/24, 1:25 PM
@MD SOHAG SARKER https://en.52wmb.com/supplier/5227295 I don't know if this is still accurate (ad...
J
4-bay Sabrent (Model DS-SC4B) - Not Powering on
1/31/24, 7:05 PM
•
JosephYates
2/4/24, 4:16 PM
4
4
Posts
645
Views
S
Sabrent
2/4/24, 4:16 PM
@JosephYates That is what I was told but I will verify this week. In any case, the lights should ...
RS
Macbook m1
USB TYPE-C DUAL KVM SWITCH
Dual Monitor
USB TYPE-C DUAL KVM SWITCH NOT DETECTING SECOND MONITOR
8/8/23, 12:44 AM
•
Rohit Shrishrimal
1/25/24, 1:57 PM
4
4
Posts
812
Views
S
Sabrent
1/25/24, 1:57 PM
@Lester B There's multiple possible issues depending on the nature of the hardware and setup. The...
MJ
My system is freezing up, could my SSD be the cause
1/3/24, 10:41 PM
•
Mohammed Jaafar
1/10/24, 4:37 PM
11
11
Posts
892
Views
S
Sabrent
1/10/24, 4:37 PM
@Mohammed Jaafar Sounds good, keep me updated.
GM
EC-SSD2 Max NVMe cloning size?
1/2/24, 12:07 PM
•
G Mobley
1/9/24, 6:39 AM
7
7
Posts
461
Views
GM
G Mobley
1/9/24, 6:39 AM
Hi Sabrent Staff: THANKS so much for the update and confirmations. My results agree.&...
DD
DS-SDNV
Steam Deck
Dock
Issue with DS-SDNV Steam Deck dock
12/17/23, 1:38 PM
•
DaQatz DaQatz
12/19/23, 12:21 PM
4
4
Posts
804
Views
S
Sabrent
12/19/23, 12:21 PM
@DaQatz DaQatz That's true. We will have to make a Windows To Go guide as a workaround. We have t...
BS
Error
issue
nvme
Intermittent loss of NVME drive in windows 11.
12/10/23, 3:07 PM
•
Ben Swinburn
12/13/23, 2:04 PM
4
4
Posts
845
Views
S
Sabrent
12/13/23, 2:04 PM
@Ben Swinburn You should check for voltage drops under load. M.2 SSDs use 3.3V with usually a tol...
AP
USB-C 3.1 DUAL BAY DS-UTC2 Firmware issues
11/30/23, 6:40 PM
•
Adriano Pinto
12/1/23, 2:11 PM
2
2
Posts
723
Views
S
Sabrent
12/1/23, 2:11 PM
@Adriano Pinto The issue is probably one of formatting whereby the original docking station relie...
G
NVMe enclosure
ec-nvme
Problems with EC-NVME
11/28/23, 2:14 PM
•
Gerry
11/30/23, 1:30 PM
4
4
Posts
763
Views
S
Sabrent
11/30/23, 1:30 PM
@Gerry The linked thread covers JMicron bridge chips as well. However, it's best to contact techn...
DS
Mouse, Account, Registration, Wireless,
Trouble Registering New Mouse - New “Account" Required Every Time
11/19/23, 5:01 AM
•
Dean Shepherd
11/20/23, 1:15 PM
2
2
Posts
162
Views
S
Sabrent
11/20/23, 1:15 PM
@Dean Shepherd That does sound overly cumbersome. I'll have to check with the web team. I did che...
GG
How to disassembly a rocket pro?
11/5/23, 8:22 PM
•
Gregory G
11/6/23, 1:37 PM
2
2
Posts
381
Views
S
Sabrent
11/6/23, 1:37 PM
@Gregory G There are four screws, two under each rubber pad near the ends.
kd
DS-SC4B
Linux
ubuntu
DS-SC4B diconnecting UBUNTU 22.04
10/27/23, 3:09 AM
•
k darkmaterial
10/28/23, 4:35 PM
2
2
Posts
460
Views
S
Sabrent
10/28/23, 4:35 PM
@k darkmaterial It looks like you did everything correctly. Out of curiosity, does it work okay i...
LZ
4-bay dock either painfully slow or crashes Mac depending on cable
9/26/23, 4:41 PM
•
Lee Zimmerman
10/23/23, 12:14 AM
8
8
Posts
1.1k
Views
S
Sabrent
10/23/23, 12:14 AM
@Lee Zimmerman I appreciate the follow-up. We'll have to investigate this particular compatibilit...
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1U 4-bay USB Drive enclosure
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