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Docking station, NAS (3)
Customer Service (1)
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SB-RKT4P-4TB (1)
software (1)
firmware update (5)
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186
Topics
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Followers
m
USB-C Hub HB-3A4C
6/22/24, 11:45 AM
•
michael.flournoy
6/24/24, 11:50 AM
2
2
Posts
363
Views
S
Sabrent
6/24/24, 11:50 AM
@michael.flournoy You may contact customer service on the main website and request a firmware upd...
m
EC-CH2B keeps disconnecting
5/4/24, 2:35 PM
•
mike
6/21/24, 12:00 PM
7
7
Posts
851
Views
S
Sabrent
6/21/24, 12:00 PM
@chrissgroi I will check up on this but, if possible, try a different cable or an adapter (USB-A)...
t
Sabrent ec-snve + WD SN850x 4Tb not recognized in S22 (android one ui 6.0)
5/18/24, 1:14 AM
•
to.bo
6/15/24, 11:03 PM
3
3
Posts
479
Views
MD
Michael Duer
6/15/24, 11:03 PM
@to.bo Yes, I have the same issue except I am using the plug in docking station. &nbs...
rC
USB-KCPD
USB-KCPD - Not recognizing Screen
6/14/24, 5:45 AM
•
rob Coenders
6/14/24, 12:30 PM
2
2
Posts
184
Views
S
Sabrent
6/14/24, 12:30 PM
@rob Coenders I asked about this and was told that drivers should be verified as updated, a diffe...
d
(EC-DSK2) how to check status of cloning? safe to abort?
6/13/24, 12:03 AM
•
dcurry789
6/14/24, 12:20 PM
2
2
Posts
938
Views
S
Sabrent
6/14/24, 12:20 PM
@dcurry789 Offline cloning is sector-by-sector which can be very slow. Also, it's important the d...
k
Is there a way to disable SLEEP MODE so the drives stay on
6/11/24, 4:56 PM
•
kjf2007
6/14/24, 12:15 PM
4
4
Posts
1.2k
Views
S
Sabrent
6/14/24, 12:15 PM
@kjf2007 Any disk activity should prevent the docking station from going to sleep. It auto-sleeps...
s
USB HD docking station
SABRENT Hard Drive Docking Station - not detected in Windows 11
5/31/24, 2:19 PM
•
sheepsqueez0r
6/11/24, 1:28 PM
8
8
Posts
6.5k
Views
S
Sabrent
6/11/24, 1:28 PM
@mhkgreer You can reach customer support from our main page. They may be able to give you more pr...
zz
EC-DFLT
EC-DFLT sudden failure and troubleshooting
5/23/24, 3:58 PM
•
z z
5/23/24, 4:51 PM
2
2
Posts
716
Views
S
Sabrent
5/23/24, 4:51 PM
@z z Please contact technical support on the main website. The HDD is probably fine, it may be a ...
JA
Where can i find my registered produvts?
5/12/24, 3:08 PM
•
Jean-Phillipe Andergassen
5/20/24, 4:55 PM
6
6
Posts
488
Views
S
Sabrent
5/20/24, 4:55 PM
We have now implemented this as part of the product registration page for initial testing.
U
Sabrent RMA, replacement not arrived
5/6/24, 3:41 PM
•
Unmolded1589
5/8/24, 4:28 PM
6
6
Posts
207
Views
S
Sabrent
5/8/24, 4:28 PM
@Unmolded1589 Once it's in the hands of the shipping company it is up to courier services to be o...
i
Need Firmware
4/9/24, 6:50 AM
•
iiiiii
4/9/24, 3:08 PM
2
2
Posts
357
Views
S
Sabrent
4/9/24, 3:08 PM
@iiiiii Try formatting the drive in the enclosure first, if possible. Otherwise, check this firmw...
MP
Sabrent RMA process very odd
4/7/24, 7:00 PM
•
Matthew Peters
4/8/24, 2:34 PM
2
2
Posts
306
Views
S
Sabrent
4/8/24, 2:34 PM
@Matthew Peters We do have such a location for some RMAs for deeper inspection, probably because ...
BH
Created a ticket over a week ago, no response
3/27/24, 12:08 AM
•
Braheem Hazeem
4/2/24, 8:37 AM
9
9
Posts
188
Views
S
Sabrent
4/2/24, 8:37 AM
@Braheem Hazeem You call yesterday is in the system and you should be taken care of with a replac...
s
Dual enclosure tb3 drive
3/29/24, 3:28 PM
•
sober.council
3/30/24, 7:15 PM
2
2
Posts
135
Views
S
Sabrent
3/30/24, 7:15 PM
@sober.council The ASUS forums may be able to assist better. I see an older post here that is usi...
RH
Sabrent 10 Bay Enclosure Realworld Speeds?
3/20/24, 9:06 PM
•
Richard Hanks
3/25/24, 2:15 PM
4
4
Posts
483
Views
S
Sabrent
3/25/24, 2:15 PM
@Richard Hanks Hello, we're back from the weekend. USB can have more overhead or it could be a li...
s
Sabrent Rocket NVME 4.0, something broke off
3/20/24, 8:30 AM
•
siejeje205
3/21/24, 3:45 PM
4
4
Posts
265
Views
S
Sabrent
3/21/24, 3:45 PM
@siejeje205 Good luck!
NC
HB-TC5P Multi-Port USB Type-C Hub not recognizing multiple devices
3/13/24, 1:47 PM
•
Nick Coronado
3/13/24, 3:35 PM
2
2
Posts
543
Views
S
Sabrent
3/13/24, 3:35 PM
@Nick Coronado Unfortunately, the USB-C PD port is for PD input only.
JL
firmware update
Linux
SB-RKT4P-8TB check firmware version (and possible update) on linux?
1/31/24, 1:42 PM
•
João Luís
3/13/24, 3:30 PM
5
5
Posts
1.1k
Views
S
Sabrent
3/13/24, 3:30 PM
@Bryan Ischo If Windows To Go is an option, with Rufus or equivalent, that might work. I have req...
ts
sd
SABRENT Scheda SD 256GB v60 - SD-TL60-256GB no longer detected by camera/pc
3/12/24, 5:18 AM
•
tino serraiocco
3/13/24, 6:51 AM
3
3
Posts
189
Views
ts
tino serraiocco
3/13/24, 6:51 AM
@Sabrent not work, tested yesterday afternoon. i have loose my work . never sabrent again
JE
Docking station, NAS
SATA
offline cloning
Issue with USB 3.0 to SATA Dual Docking Station and offline cloning
12/23/23, 6:41 PM
•
John English
3/12/24, 2:08 PM
4
4
Posts
2.7k
Views
S
Sabrent
3/12/24, 2:08 PM
@Jeffery Griese One issue may be that not all 1TB SSDs are the same size. They could be 1000GB an...
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