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Docking station, NAS (3)
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SB-RKTB-4TB (1)
performance (1)
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freezing (1)
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western digital (1)
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SB-RKT4P-4TB (1)
software (1)
firmware update (5)
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SB-RKTQ-500 (1)
EC-WPTF (1)
EC-SSHD (1)
4-bay Sabrent (Model DS-SC4B) (1)
181
Topics
0
Followers
r
Two slots not working in 4 bay station
1/15/25, 5:25 AM
•
rwb
1/15/25, 6:20 PM
2
2
Posts
90
Views
S
Sabrent
1/15/25, 6:20 PM
@rwb This sounds like the unit might be bad. Contact technical support on our site for additional...
i
Clone/upgrade M.2 2230 drive via Sabrent USB 2.0 to SATA/IDE Adapter
1/10/25, 9:35 AM
•
irongatejim
1/13/25, 2:56 PM
4
4
Posts
216
Views
S
Sabrent
1/13/25, 2:56 PM
@irongatejim If using the adapter for that, yes. Cloning software will often have the option to m...
w
EC-DFFN Docking Station - 14 TB SATA 3.5 Drive Not Reading
12/15/24, 9:02 PM
•
wmp3662
1/7/25, 6:13 PM
8
8
Posts
433
Views
w
wmp3662
1/7/25, 6:13 PM
Final note on the matter: there appears to be no way to update your products to allow for the lar...
d
Need specs for AC adapter for DS-U3B4 docking station
1/3/25, 10:55 PM
•
danieltrogdon
1/6/25, 3:54 PM
2
2
Posts
79
Views
S
Sabrent
1/6/25, 3:54 PM
@danieltrogdon Some third parties sell adapters that will work with the DS-U3B4, please look for ...
LM
firmware update
SB-RKTQ-500
Unable to update the firmware of my Sabrent Rocket Q 500
3/1/23, 11:21 AM
•
Luca M
12/27/24, 4:59 PM
18
18
Posts
2.9k
Views
h
halojumper313
12/27/24, 4:59 PM
It's been more than two years since this problem was observed, and I have the same problem. Whoev...
t
Acronis clone to larger SSD is only increasing size of hidden windows recovery partition
12/23/24, 8:28 AM
•
tom_tinker
12/27/24, 4:04 PM
6
6
Posts
231
Views
S
Sabrent
12/27/24, 4:04 PM
@tom_tinker Ah, I get it. That makes more if not perfect sense. I'm sure the information will hel...
J
How should I secure erase a CFExpress B card
12/25/24, 2:44 PM
•
JB
12/26/24, 3:23 PM
2
2
Posts
101
Views
S
Sabrent
12/26/24, 3:23 PM
@JB If your camera does not have a secure erase options, it might have a full format option inste...
l
SSD enclosure (USB 3.2) with SATA SSD at USB 2.0 speeds !
11/30/24, 8:31 AM
•
lobot3
12/11/24, 1:29 PM
4
4
Posts
230
Views
S
Sabrent
12/11/24, 1:29 PM
@Arrell Realtek has newer firmware available but we don't test and roll out every release. If mos...
n
M4 MacBook Pro + External SSD Issues?
11/27/24, 12:45 AM
•
nicolasonline
12/2/24, 2:44 PM
3
3
Posts
407
Views
S
Sabrent
12/2/24, 2:44 PM
@nicolasonline Here is updated firmware that might help as well.
a
USB HD docking station
Linux
HB-U4HP on Dell Inspiron 16 Plus in Linux -- sometimes works, usually doesn't
10/16/24, 7:58 PM
•
alex
11/20/24, 9:28 PM
5
5
Posts
231
Views
a
alex
11/20/24, 9:28 PM
@Sabrent howboutnow? I did end up getting the expensive, gigantic Dell dock, and while it works a...
a
Firmware
firmware update
EC-KSL3
EC-KSL3-EU stock firmware
10/9/24, 7:15 PM
•
akay
11/17/24, 5:20 PM
7
7
Posts
397
Views
S
Sabrent
11/17/24, 5:20 PM
@fdorin24 There is a massive thread on enclosures on the AnandTech forums. You can choose to spec...
DD
EC-SSHD SATA HD/SSD to USB 3.0 Adapter Not Recognized\Initialized
12/24/23, 12:51 PM
•
Darren DeCarlo
11/17/24, 5:18 PM
5
5
Posts
3k
Views
S
Sabrent
11/17/24, 5:18 PM
@mymailman2000 @Kenneth Newton You should be able to see the data with the freeware program DMDE.
b
DS-5RSS auto start after power loss
11/14/24, 3:50 AM
•
bcw
11/14/24, 2:19 PM
2
2
Posts
155
Views
S
Sabrent
11/14/24, 2:19 PM
@bcw We recommend using an uninterruptible power supply (UPS) to prevent this, if possible. Auto ...
i
USB 2.0 to Serial on MacOS Ventura
11/11/24, 11:01 AM
•
icordoba
11/11/24, 2:45 PM
2
2
Posts
181
Views
S
Sabrent
11/11/24, 2:45 PM
@icordoba If you haven't, try downloading the driver from Prolific's Site or, since Ventura does ...
g
1TB type B cf xtbt 1tb card wont copy files to disc or format.
11/7/24, 7:55 AM
•
gdbravo
11/7/24, 3:29 PM
2
2
Posts
44
Views
S
Sabrent
11/7/24, 3:29 PM
@gdbravo Please contact customer service on our website. The card may require an RMA, depending o...
m
Sabrent Rocket Panel error when updating Firmware
10/20/24, 1:20 PM
•
micheleluponio
10/20/24, 1:20 PM
1
1
Posts
367
Views
m
micheleluponio
10/20/24, 1:20 PM
Hello, when im trying to update the firmware of my Rocket Q 2280 im getting an error, connection...
F
EC-UASP enclosure, disable sleep timer?
10/16/24, 8:50 PM
•
Fabrizio
10/16/24, 8:50 PM
1
1
Posts
248
Views
F
Fabrizio
10/16/24, 8:50 PM
How can I disable the 10 min sleep timer of the enclosure? As I understand my unit uses the ASM10...
t
EC-SNVE Random Disconnects and May
10/16/24, 6:51 PM
•
thomas.t.thai+sabrent
10/16/24, 6:51 PM
1
1
Posts
607
Views
t
thomas.t.thai+sabrent
10/16/24, 6:51 PM
I bought the SABRENT USB 3.2 10Gbps Type C Tool Free Enclosure for M.2 PCIe NVMe and SATA SSDs (E...
s
Rocket Firmware Support
10/15/24, 9:52 PM
•
steven
10/15/24, 9:52 PM
1
1
Posts
296
Views
s
steven
10/15/24, 9:52 PM
WTF. We'll start there. Control Panel launches and then autoclosing after a quick splash of "sc...
MM
Sabrent USB 3 4 bay 2.5"
SSD not recognized
Window's pc won't recognise new Sabrent USB 3.0 4 Bay 2.5" docking station
7/11/23, 12:57 PM
•
Mark Murfitt
10/7/24, 2:16 PM
5
5
Posts
4.3k
Views
S
Sabrent
10/7/24, 2:16 PM
@dbr91m You can use enclosures or adapters for that, depending on the drive type.
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