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Customer Service (1)
Rocket 4 Plus G (2)
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software (1)
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190
Topics
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Followers
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Fourth blue light never stopped blinking
3/7/25, 7:22 AM
•
schallerp
3/10/25, 2:00 PM
2
2
Posts
342
Views
S
Sabrent
3/10/25, 2:00 PM
@schallerp This behavior is anomalous and has been marked for feedback. If this issue reoccurs, p...
Firmware
website down
Sabrent Rocket Control Panel v1.01b - Unable to download updates from web.
2/7/24, 4:26 AM
•
mc1903
3/9/25, 1:33 PM
8
8
Posts
1.4k
Views
HG
Herve G
3/9/25, 1:33 PM
Still no fix 😞
f
DS-SC5B
Watts
Sabrent 5bay DS-SC5B external 3.2 USB enclosure maximum watts per drive bay
2/22/25, 4:02 PM
•
franklynnphoto
2/24/25, 2:42 PM
4
4
Posts
320
Views
S
Sabrent
2/24/25, 2:42 PM
@franklynnphoto The internal PSU provides up to 135W of power with 15W of that going to USB, so 1...
t
Control Panel
Slow Write Speed
crash
Slow Speeds and Sabrent Rocket Control Panel Crashing on 2TB Rocket 4 Plus Drive
2/20/25, 2:20 PM
•
techiej75
2/21/25, 1:40 PM
2
2
Posts
284
Views
S
Sabrent
2/21/25, 1:40 PM
@techiej75 Check the drive's health with CrysalDiskInfo, in addition to the Rocket Control Panel,...
c
Sabrent EC-DFLT not recognized anymore - LED not blinking
2/10/25, 2:51 PM
•
corps0r
2/10/25, 4:24 PM
2
2
Posts
521
Views
S
Sabrent
2/10/25, 4:24 PM
@corps0r Something could have happened during the night, such as overheating or something else, b...
m
Clone
2TB
Format
External SSD Enclosure cannot handle other SSDs
2/1/25, 3:30 PM
•
martinez
2/2/25, 5:38 PM
2
2
Posts
521
Views
S
Sabrent
2/2/25, 5:38 PM
One thing that can happen on Windows is that the Storage Spaces utility can 'capture' drives for ...
g
EC-SSD2
1/30/25, 12:22 AM
•
george.dominguez7
1/30/25, 2:32 PM
2
2
Posts
183
Views
S
Sabrent
1/30/25, 2:32 PM
@george.dominguez7 Software cloning can be done with Acronis or similar software. The destination...
ML
HB-U4HP Shows up as a USB3.2 hub on laptops with i9-13900H
1/28/25, 12:57 AM
•
Marshall Lai
1/29/25, 2:04 PM
3
3
Posts
73
Views
S
Sabrent
1/29/25, 2:04 PM
@Marshall Lai It looks like multiple potential issues. Firstly, only one port might be capable of...
PG
SABRENT 2TB Rocket 4 Plus NVMe Gen4 Speed Issue
1/19/25, 9:47 PM
•
Prabath Gamage
1/20/25, 9:45 PM
3
3
Posts
251
Views
PG
Prabath Gamage
1/20/25, 9:45 PM
@Sabrent thank you for the explanation. I just noticed that the other slot is PCIe 3.0 :)
r
Two slots not working in 4 bay station
1/15/25, 5:25 AM
•
rwb
1/15/25, 6:20 PM
2
2
Posts
121
Views
S
Sabrent
1/15/25, 6:20 PM
@rwb This sounds like the unit might be bad. Contact technical support on our site for additional...
i
Clone/upgrade M.2 2230 drive via Sabrent USB 2.0 to SATA/IDE Adapter
1/10/25, 9:35 AM
•
irongatejim
1/13/25, 2:56 PM
4
4
Posts
300
Views
S
Sabrent
1/13/25, 2:56 PM
@irongatejim If using the adapter for that, yes. Cloning software will often have the option to m...
w
EC-DFFN Docking Station - 14 TB SATA 3.5 Drive Not Reading
12/15/24, 9:02 PM
•
wmp3662
1/7/25, 6:13 PM
8
8
Posts
628
Views
w
wmp3662
1/7/25, 6:13 PM
Final note on the matter: there appears to be no way to update your products to allow for the lar...
d
Need specs for AC adapter for DS-U3B4 docking station
1/3/25, 10:55 PM
•
danieltrogdon
1/6/25, 3:54 PM
2
2
Posts
137
Views
S
Sabrent
1/6/25, 3:54 PM
@danieltrogdon Some third parties sell adapters that will work with the DS-U3B4, please look for ...
LM
firmware update
SB-RKTQ-500
Unable to update the firmware of my Sabrent Rocket Q 500
3/1/23, 11:21 AM
•
Luca M
12/27/24, 4:59 PM
18
18
Posts
3.2k
Views
h
halojumper313
12/27/24, 4:59 PM
It's been more than two years since this problem was observed, and I have the same problem. Whoev...
t
Acronis clone to larger SSD is only increasing size of hidden windows recovery partition
12/23/24, 8:28 AM
•
tom_tinker
12/27/24, 4:04 PM
6
6
Posts
352
Views
S
Sabrent
12/27/24, 4:04 PM
@tom_tinker Ah, I get it. That makes more if not perfect sense. I'm sure the information will hel...
J
How should I secure erase a CFExpress B card
12/25/24, 2:44 PM
•
JB
12/26/24, 3:23 PM
2
2
Posts
141
Views
S
Sabrent
12/26/24, 3:23 PM
@JB If your camera does not have a secure erase options, it might have a full format option inste...
l
SSD enclosure (USB 3.2) with SATA SSD at USB 2.0 speeds !
11/30/24, 8:31 AM
•
lobot3
12/11/24, 1:29 PM
4
4
Posts
291
Views
S
Sabrent
12/11/24, 1:29 PM
@Arrell Realtek has newer firmware available but we don't test and roll out every release. If mos...
n
M4 MacBook Pro + External SSD Issues?
11/27/24, 12:45 AM
•
nicolasonline
12/2/24, 2:44 PM
3
3
Posts
524
Views
S
Sabrent
12/2/24, 2:44 PM
@nicolasonline Here is updated firmware that might help as well.
a
USB HD docking station
Linux
HB-U4HP on Dell Inspiron 16 Plus in Linux -- sometimes works, usually doesn't
10/16/24, 7:58 PM
•
alex
11/20/24, 9:28 PM
5
5
Posts
275
Views
a
alex
11/20/24, 9:28 PM
@Sabrent howboutnow? I did end up getting the expensive, gigantic Dell dock, and while it works a...
a
Firmware
firmware update
EC-KSL3
EC-KSL3-EU stock firmware
10/9/24, 7:15 PM
•
akay
11/17/24, 5:20 PM
7
7
Posts
525
Views
S
Sabrent
11/17/24, 5:20 PM
@fdorin24 There is a massive thread on enclosures on the AnandTech forums. You can choose to spec...
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