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190
Topics
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Followers
Clone
EC-HD2B
offline cloning
Dual Bay EC-HD2B cloning question
10/30/24, 1:39 PM
•
Tim
6/30/25, 3:17 PM
10
10
Posts
1.3k
Views
S
Sabrent
6/30/25, 3:17 PM
@dr.nickm The process will be as slow as the slowest drive, so the hard drive, and as offline clo...
DS-SC5B
Power issue
Cannot power on one of the bays in a Sabrent DS-SC5B
1/25/25, 9:36 AM
•
StillJustABill
6/18/25, 1:07 PM
4
4
Posts
337
Views
S
Sabrent
6/18/25, 1:07 PM
@StillJustABill You probably can, but not from us. You may be able to match it on AliExpress or t...
b
Sabrent EC-SNVE unable to read SN520 nvme m2 2280
6/15/25, 12:23 AM
•
bestlaurastevens
6/15/25, 8:51 PM
2
2
Posts
191
Views
S
Sabrent
6/15/25, 8:51 PM
@bestlaurastevens See if the drive is picked up by DMDE. This will let you know if data retrieval...
N
EC-SNVE
EC-SNVE - Remember to remove the film!
6/11/25, 2:32 PM
•
Nathan
6/11/25, 2:32 PM
1
1
Posts
166
Views
N
Nathan
6/11/25, 2:32 PM
From the thermal pad.
RR
EC-SNVE Disconnects & Internal Issue
1/30/23, 3:46 AM
•
Rick Raborn
6/11/25, 2:30 PM
10
10
Posts
4.2k
Views
N
Nathan
6/11/25, 2:30 PM
@Malcolm D They should have mentioned this in the manual. Maybe they can add it in the new...
r
SB-TB4K
Trouble with TB4 KVM - downstream hub's non TB ports have no data
5/18/25, 6:54 AM
•
raman325
6/5/25, 1:39 PM
8
8
Posts
213
Views
S
Sabrent
6/5/25, 1:39 PM
@jay.m There may be. Please contact customer service via the website. Thank you.
TW
Cloning with EC-HD2B - Need help
5/22/25, 8:42 AM
•
Tom Whedbee
5/22/25, 11:04 AM
2
2
Posts
259
Views
S
Sabrent
5/22/25, 11:04 AM
@Tom Whedbee A sector-by-sector offline clone can take a very long time, unfortunately, although ...
a
DS-SC4B Drives shut down too fast
5/15/25, 10:13 AM
•
arwjr8
5/15/25, 12:19 PM
2
2
Posts
119
Views
S
Sabrent
5/15/25, 12:19 PM
@arwjr8 Sounds like a power management issue. This could be from operating system settings and/or...
z
SABRENT USB 3.0 Docking Station crashing all of the USB drives on PC while downloading
4/15/25, 9:28 PM
•
zacharygellner14
5/2/25, 3:37 PM
6
6
Posts
467
Views
S
Sabrent
5/2/25, 3:37 PM
@zacharygellner14 CrystalDiskInfo reads the SMART values to show health information. In this case...
h
SB-ROCKET-NVMe4-1TB - second drive failure, warranty?
4/28/25, 12:15 PM
•
hostandmore
4/28/25, 3:55 PM
2
2
Posts
128
Views
S
Sabrent
4/28/25, 3:55 PM
@hostandmore Yes, these drives have a standard warranty. Please refer to technical support for se...
mm
EC-DFLT power plug / supply needed
2/21/23, 4:51 PM
•
maria mueller
4/23/25, 4:34 PM
6
6
Posts
1.3k
Views
S
Sabrent
4/23/25, 4:34 PM
@mebailey85 It should be the standard, which is positive inside. However, contact technical suppo...
EC-CH2B - Cloning 22TB Drive - Mac OS
4/21/25, 9:36 PM
•
Billl
4/22/25, 7:29 PM
2
2
Posts
130
Views
S
Sabrent
4/22/25, 7:29 PM
@Billl Thank you for the feedback.
ML
4 Bay DS-SC4B two bays continually spinning up
3/9/25, 2:12 PM
•
Mark Levine
4/4/25, 4:03 PM
6
6
Posts
159
Views
S
Sabrent
4/4/25, 4:03 PM
@Mark Levine Thank you for the update.
JR
My SD card won't work in my Macbook Pro 13" 2018 retina, but will work elsewhere like my camera and in my phone via a re
6/26/23, 6:51 PM
•
Jack Rose
4/1/25, 9:34 PM
6
6
Posts
410
Views
c
coyadaf611
4/1/25, 9:34 PM
I'm having the same problem right now, were you able to solve it?
g
USB-C 6 Port Hub with M.2 slot does not work with Opal SEDs
3/31/25, 12:17 PM
•
gwatkins
3/31/25, 3:08 PM
2
2
Posts
116
Views
S
Sabrent
3/31/25, 3:08 PM
@gwatkins I replied in the other thread, but I will check what chip we're using in that hub. We o...
How to ensure a stable Internet connection in office and industrial premises?
3/31/25, 5:47 AM
•
wick94566
3/31/25, 6:58 AM
3
3
Posts
107
Views
MelanieBriggs234
3/31/25, 6:58 AM
This is interesting to read because I never really thought about how different environments affec...
GF
Docking station on linux, random disconnects with "hub_ext_port_status failed (err = -71)" errors unraid
8/13/23, 10:45 PM
•
Giovanni Francesco
3/20/25, 3:00 PM
10
10
Posts
1.7k
Views
S
Sabrent
3/20/25, 3:00 PM
@geraldonlineorders This issue requires specific factors to arise and ideally is handled with USB...
w
firmware update
EC-SNVE - Firmware Update - How to?
3/9/25, 11:31 AM
•
wynneke
3/11/25, 3:00 PM
4
4
Posts
791
Views
S
Sabrent
3/11/25, 3:00 PM
@wynneke Yes, or the archive file can be extracted to a temporary folder and the executable run f...
f
My 2TB rocket 4 plus has health of 90%
3/11/25, 4:10 AM
•
freedevme
3/11/25, 3:00 PM
2
2
Posts
187
Views
S
Sabrent
3/11/25, 3:00 PM
@freedevme Three years is a long time. Most SSD warranties are only for five years. The health re...
T
3.5 HDD
DS-UFNC
3/6/25, 11:46 AM
•
Temo
3/10/25, 2:02 PM
6
6
Posts
184
Views
S
Sabrent
3/10/25, 2:02 PM
@Temo 40-pin is legacy but we do and did make products to handle that. 40-pin will be explicitly ...
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