Home
Store
Blogs
Support
Login
Register
Forum
Support
Customer Support
Customer Support
Customer service and technical support.
Docking station, NAS (3)
Customer Service (1)
Rocket 4 Plus G (2)
SB-RKTB-4TB (1)
performance (1)
lockups (1)
freezing (1)
UASP (1)
5 Bay Dock (2)
EC-SS31, USB 3.1 Gen.1, Gen.2 (1)
Error (2)
Firmware (6)
True Image (1)
Setup (1)
EC-SSD2 (2)
5 Gbe Adapter (1)
Technical Support (1)
Dual-Sided M.2 SSD (1)
sn530 (1)
western digital (1)
USB-SW30 (1)
SB-RKT4P-4TB (1)
software (1)
firmware update (4)
SSC (1)
Control Panel (1)
SB-RKTQ-500 (1)
EC-WPTF (1)
EC-SSHD (1)
4-bay Sabrent (Model DS-SC4B) (1)
142
Topics
0
Followers
m
Can't update firmware of SB-ROCKET-NVME4-2TB with Sabrent Control
9/3/24, 7:43 PM
•
markpariente
9/4/24, 2:36 PM
2
2
Posts
198
Views
S
Sabrent
9/4/24, 2:36 PM
@markpariente Please contact customer service with this information to see if they have an altern...
EB
DS-5R15 - Virtual Disk Error
DS-5R15 - Unable to create any disk/volume type
8/19/24, 7:42 PM
•
Eric Beauchamp
8/26/24, 9:20 PM
5
5
Posts
67
Views
EB
Eric Beauchamp
8/26/24, 9:20 PM
I was able to add all the disk under the Storage Space. I should used this option at the begining...
j
EC-SSD2 won't clone
8/7/24, 8:55 AM
•
johnwheeler
8/9/24, 3:11 PM
4
4
Posts
153
Views
S
Sabrent
8/9/24, 3:11 PM
@johnwheeler If the drives are identical and known to be working, it should work. If the drives a...
c
DS-UCTB - Offline Cloning ?
7/29/24, 8:48 AM
•
carl.sutton
7/29/24, 11:56 AM
2
2
Posts
55
Views
S
Sabrent
7/29/24, 11:56 AM
@carl.sutton This appears to be an error with the UK listing in the title and features table. It ...
f
Sabrent USB-C 7-Port 48W Powered Hub (HB-3A4C)
Recommended max cable length for powered USB-C port (HB-3A4C, USB-C 7-Port 48W Powered Hub)
7/19/24, 12:43 PM
•
fitzfrobozz
7/22/24, 11:12 AM
4
4
Posts
118
Views
S
Sabrent
7/22/24, 11:12 AM
@fitzfrobozz Hey, we're back from the weekend. Be aware that using adapters can also impact cable...
h
DS-U3B4 does not recognize all drives sometimes, other times none of the drives, etc!!
7/18/24, 6:28 PM
•
hector305+onecountry
7/19/24, 1:18 PM
2
2
Posts
196
Views
S
Sabrent
7/19/24, 1:18 PM
@hector305+onecountry Hello! Please contact customer service/technical support on our website for...
j
4-bay Sabrent (Model DS-SC4B)
Macmini m1
DS-SC4B Keeps Powering Down
7/10/24, 6:47 PM
•
jkovach6
7/11/24, 12:57 PM
2
2
Posts
124
Views
S
Sabrent
7/11/24, 12:57 PM
@jkovach6 Does the drive respond properly in any of the other bay positions?
JU
Rocket 4 Plus SSD Broken
7/6/24, 9:26 AM
•
Jason Udell
7/6/24, 3:30 PM
2
2
Posts
84
Views
S
Sabrent
7/6/24, 3:30 PM
@Jason Udell I have your name in the system but do not see a ticket. I'm passing this on to a spe...
g
SB-TB4K
SB-TB4 KVM - Apple Studio Display monitor not working
6/29/24, 5:07 PM
•
glenramirez
6/30/24, 4:32 PM
2
2
Posts
228
Views
S
Sabrent
6/30/24, 4:32 PM
@glenramirez You might need a TB4 dock + KVM switch, see the comments here. Some Apple hardware o...
SB-TB4K PD Power
6/24/24, 11:31 AM
•
Steven Fischer
6/25/24, 12:20 PM
6
6
Posts
191
Views
S
Sabrent
6/25/24, 12:20 PM
@Steven Fischer Looking into this, thank you for the feedback. We will be fixing the listings.
m
USB-C Hub HB-3A4C
6/22/24, 11:45 AM
•
michael.flournoy
6/24/24, 11:50 AM
2
2
Posts
103
Views
S
Sabrent
6/24/24, 11:50 AM
@michael.flournoy You may contact customer service on the main website and request a firmware upd...
m
EC-CH2B keeps disconnecting
5/4/24, 2:35 PM
•
mike
6/21/24, 12:00 PM
7
7
Posts
413
Views
S
Sabrent
6/21/24, 12:00 PM
@chrissgroi I will check up on this but, if possible, try a different cable or an adapter (USB-A)...
t
Sabrent ec-snve + WD SN850x 4Tb not recognized in S22 (android one ui 6.0)
5/18/24, 1:14 AM
•
to.bo
6/15/24, 11:03 PM
3
3
Posts
168
Views
MD
Michael Duer
6/15/24, 11:03 PM
@to.bo Yes, I have the same issue except I am using the plug in docking station. &nbs...
rC
USB-KCPD
USB-KCPD - Not recognizing Screen
6/14/24, 5:45 AM
•
rob Coenders
6/14/24, 12:30 PM
2
2
Posts
50
Views
S
Sabrent
6/14/24, 12:30 PM
@rob Coenders I asked about this and was told that drivers should be verified as updated, a diffe...
d
(EC-DSK2) how to check status of cloning? safe to abort?
6/13/24, 12:03 AM
•
dcurry789
6/14/24, 12:20 PM
2
2
Posts
290
Views
S
Sabrent
6/14/24, 12:20 PM
@dcurry789 Offline cloning is sector-by-sector which can be very slow. Also, it's important the d...
k
Is there a way to disable SLEEP MODE so the drives stay on
6/11/24, 4:56 PM
•
kjf2007
6/14/24, 12:15 PM
4
4
Posts
359
Views
S
Sabrent
6/14/24, 12:15 PM
@kjf2007 Any disk activity should prevent the docking station from going to sleep. It auto-sleeps...
s
USB HD docking station
SABRENT Hard Drive Docking Station - not detected in Windows 11
5/31/24, 2:19 PM
•
sheepsqueez0r
6/11/24, 1:28 PM
8
8
Posts
1.1k
Views
S
Sabrent
6/11/24, 1:28 PM
@mhkgreer You can reach customer support from our main page. They may be able to give you more pr...
zz
EC-DFLT
EC-DFLT sudden failure and troubleshooting
5/23/24, 3:58 PM
•
z z
5/23/24, 4:51 PM
2
2
Posts
342
Views
S
Sabrent
5/23/24, 4:51 PM
@z z Please contact technical support on the main website. The HDD is probably fine, it may be a ...
JA
Where can i find my registered produvts?
5/12/24, 3:08 PM
•
Jean-Phillipe Andergassen
5/20/24, 4:55 PM
6
6
Posts
203
Views
S
Sabrent
5/20/24, 4:55 PM
We have now implemented this as part of the product registration page for initial testing.
U
Sabrent RMA, replacement not arrived
5/6/24, 3:41 PM
•
Unmolded1589
5/8/24, 4:28 PM
6
6
Posts
147
Views
S
Sabrent
5/8/24, 4:28 PM
@Unmolded1589 Once it's in the hands of the shipping company it is up to courier services to be o...
1
2 / 8
3
4
5
6
7
8
Search
Latest topics
View all
Customer Support
»
DS-5RSS auto start after power loss
bcw
11/14/24, 8:50 AM
1
Customer Support
»
USB 2.0 to Serial on MacOS Ventura
icordoba
11/11/24, 4:01 PM
1
Customer Support
»
1TB type B cf xtbt 1tb card wont copy files to disc or format.
gdbravo
11/7/24, 12:55 PM
1
Pre-Sales Questions
»
Features of: SABRENT USB Type C Dual 4K Universal Docking Station with USB C Power Delivery (DS-WSPD)
Manuel Jordan
11/6/24, 12:38 AM
1
General Product Discussion
»
Where is "SABRENT USB Type C Dual 4K Universal Docking Station with USB C Power Delivery (DS-WSPD)"?
Manuel Jordan
11/6/24, 12:28 AM
1
Latest posts
View all
a
HB-U4HP on Dell Inspiron 16 Plus in Linux -- sometimes works, usually doesn't
Latest: alex
11/21/24, 2:28 AM
Customer Support
b
Power adapter for USB hub
Latest: blackbird_61
11/19/24, 9:52 PM
General Product Discussion
S
EC-KSL3-EU stock firmware
Latest: Sabrent
11/17/24, 10:20 PM
Customer Support
S
EC-SSHD SATA HD/SSD to USB 3.0 Adapter Not Recognized\Initialized
Latest: Sabrent
11/17/24, 10:18 PM
Customer Support
KN
EC-SSHD SATA HD/SSD to USB 3.0 Adapter Not Recognized\Initialized
Latest: Kenneth Newton
11/17/24, 8:59 PM
Customer Support
Forum statistics
Page views (24h):
413
Page views (30d):
14,210
Topics:
240
Posts:
965
Members:
1,824
Newest members
View all
m
mogens_brun
11/22/24, 6:26 PM
Denmark
b
beatchronicles
11/22/24, 9:16 AM
United Kingdom
g
gdillingham1
11/21/24, 9:41 AM
United States
t
tibpol
11/20/24, 9:33 PM
Canada
a
artirec2020
11/20/24, 6:11 PM
Kosovo
Most liked authors
S
Sabrent
38
jaime pascual
5
TSI
The Sabrent Informer
5
mc1903
4
RK
Ryan K
3
FM
Fox MacLure
3
m
mad-jester
3
BS
B. Segui
3
MD
Michael Duer
2
GM
G Mobley
2
View more
View less
Who like this post?
Thank you
Email Verification
An email with a verification link will be sent to your email address.
[Email is not found]
Please login to continue
Please login or register a new account to continue.
Login
Register
