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Docking station, NAS (3)
Customer Service (1)
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SB-RKTB-4TB (1)
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Dual-Sided M.2 SSD (1)
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USB-SW30 (1)
SB-RKT4P-4TB (1)
software (1)
firmware update (5)
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SB-RKTQ-500 (1)
EC-WPTF (1)
EC-SSHD (1)
4-bay Sabrent (Model DS-SC4B) (1)
167
Topics
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Followers
DS-SC5B
Power issue
Cannot power on one of the bays in a Sabrent DS-SC5B
1/25/25, 9:36 AM
•
StillJustABill
1/25/25, 4:00 PM
2
2
Posts
92
Views
S
Sabrent
1/25/25, 4:00 PM
@StillJustABill It is against general policy to offer that sort of thing, but I can tell you the ...
PG
SABRENT 2TB Rocket 4 Plus NVMe Gen4 Speed Issue
1/19/25, 9:47 PM
•
Prabath Gamage
1/20/25, 9:45 PM
3
3
Posts
77
Views
PG
Prabath Gamage
1/20/25, 9:45 PM
@Sabrent thank you for the explanation. I just noticed that the other slot is PCIe 3.0 :)
r
Two slots not working in 4 bay station
1/15/25, 5:25 AM
•
rwb
1/15/25, 6:20 PM
2
2
Posts
59
Views
S
Sabrent
1/15/25, 6:20 PM
@rwb This sounds like the unit might be bad. Contact technical support on our site for additional...
RR
EC-SNVE Disconnects & Internal Issue
1/30/23, 3:46 AM
•
Rick Raborn
1/13/25, 2:57 PM
9
9
Posts
3.4k
Views
S
Sabrent
1/13/25, 2:57 PM
@freitagt Please contact customer service via the website for updated firmware. Thanks!
i
Clone/upgrade M.2 2230 drive via Sabrent USB 2.0 to SATA/IDE Adapter
1/10/25, 9:35 AM
•
irongatejim
1/13/25, 2:56 PM
4
4
Posts
113
Views
S
Sabrent
1/13/25, 2:56 PM
@irongatejim If using the adapter for that, yes. Cloning software will often have the option to m...
w
EC-DFFN Docking Station - 14 TB SATA 3.5 Drive Not Reading
12/15/24, 9:02 PM
•
wmp3662
1/7/25, 6:13 PM
8
8
Posts
222
Views
w
wmp3662
1/7/25, 6:13 PM
Final note on the matter: there appears to be no way to update your products to allow for the lar...
d
Need specs for AC adapter for DS-U3B4 docking station
1/3/25, 10:55 PM
•
danieltrogdon
1/6/25, 3:54 PM
2
2
Posts
44
Views
S
Sabrent
1/6/25, 3:54 PM
@danieltrogdon Some third parties sell adapters that will work with the DS-U3B4, please look for ...
LM
firmware update
SB-RKTQ-500
Unable to update the firmware of my Sabrent Rocket Q 500
3/1/23, 11:21 AM
•
Luca M
12/27/24, 4:59 PM
18
18
Posts
2.6k
Views
h
halojumper313
12/27/24, 4:59 PM
It's been more than two years since this problem was observed, and I have the same problem. Whoev...
t
Acronis clone to larger SSD is only increasing size of hidden windows recovery partition
12/23/24, 8:28 AM
•
tom_tinker
12/27/24, 4:04 PM
6
6
Posts
106
Views
S
Sabrent
12/27/24, 4:04 PM
@tom_tinker Ah, I get it. That makes more if not perfect sense. I'm sure the information will hel...
J
How should I secure erase a CFExpress B card
12/25/24, 2:44 PM
•
JB
12/26/24, 3:23 PM
2
2
Posts
55
Views
S
Sabrent
12/26/24, 3:23 PM
@JB If your camera does not have a secure erase options, it might have a full format option inste...
l
SSD enclosure (USB 3.2) with SATA SSD at USB 2.0 speeds !
11/30/24, 8:31 AM
•
lobot3
12/11/24, 1:29 PM
4
4
Posts
140
Views
S
Sabrent
12/11/24, 1:29 PM
@Arrell Realtek has newer firmware available but we don't test and roll out every release. If mos...
n
M4 MacBook Pro + External SSD Issues?
11/27/24, 12:45 AM
•
nicolasonline
12/2/24, 2:44 PM
3
3
Posts
255
Views
S
Sabrent
12/2/24, 2:44 PM
@nicolasonline Here is updated firmware that might help as well.
a
USB HD docking station
Linux
HB-U4HP on Dell Inspiron 16 Plus in Linux -- sometimes works, usually doesn't
10/16/24, 7:58 PM
•
alex
11/20/24, 9:28 PM
5
5
Posts
178
Views
a
alex
11/20/24, 9:28 PM
@Sabrent howboutnow? I did end up getting the expensive, gigantic Dell dock, and while it works a...
a
Firmware
firmware update
EC-KSL3
EC-KSL3-EU stock firmware
10/9/24, 7:15 PM
•
akay
11/17/24, 5:20 PM
7
7
Posts
232
Views
S
Sabrent
11/17/24, 5:20 PM
@fdorin24 There is a massive thread on enclosures on the AnandTech forums. You can choose to spec...
DD
EC-SSHD SATA HD/SSD to USB 3.0 Adapter Not Recognized\Initialized
12/24/23, 12:51 PM
•
Darren DeCarlo
11/17/24, 5:18 PM
5
5
Posts
2.4k
Views
S
Sabrent
11/17/24, 5:18 PM
@mymailman2000 @Kenneth Newton You should be able to see the data with the freeware program DMDE.
b
DS-5RSS auto start after power loss
11/14/24, 3:50 AM
•
bcw
11/14/24, 2:19 PM
2
2
Posts
77
Views
S
Sabrent
11/14/24, 2:19 PM
@bcw We recommend using an uninterruptible power supply (UPS) to prevent this, if possible. Auto ...
i
USB 2.0 to Serial on MacOS Ventura
11/11/24, 11:01 AM
•
icordoba
11/11/24, 2:45 PM
2
2
Posts
75
Views
S
Sabrent
11/11/24, 2:45 PM
@icordoba If you haven't, try downloading the driver from Prolific's Site or, since Ventura does ...
g
1TB type B cf xtbt 1tb card wont copy files to disc or format.
11/7/24, 7:55 AM
•
gdbravo
11/7/24, 3:29 PM
2
2
Posts
38
Views
S
Sabrent
11/7/24, 3:29 PM
@gdbravo Please contact customer service on our website. The card may require an RMA, depending o...
Clone
EC-HD2B
offline cloning
Dual Bay EC-HD2B cloning question
10/30/24, 1:39 PM
•
Tim
10/31/24, 10:36 AM
8
8
Posts
452
Views
S
Sabrent
10/31/24, 10:36 AM
@Tim The signature collision is because they are being seen as the same drive, or basically the s...
m
Sabrent Rocket Panel error when updating Firmware
10/20/24, 1:20 PM
•
micheleluponio
10/20/24, 1:20 PM
1
1
Posts
210
Views
m
micheleluponio
10/20/24, 1:20 PM
Hello, when im trying to update the firmware of my Rocket Q 2280 im getting an error, connection...
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