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Docking station, NAS (3)
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SB-RKTB-4TB (1)
performance (1)
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freezing (1)
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EC-SS31, USB 3.1 Gen.1, Gen.2 (1)
Error (2)
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5 Gbe Adapter (1)
Technical Support (1)
Dual-Sided M.2 SSD (1)
sn530 (1)
western digital (1)
USB-SW30 (1)
SB-RKT4P-4TB (1)
software (1)
firmware update (5)
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EC-WPTF (1)
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186
Topics
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Followers
DL
USB HD docking station
USB SATA HD Docking Station not seen by WIndows 11
6/15/23, 3:47 PM
•
David Leasure
6/18/23, 4:07 PM
2
2
Posts
3.5k
Views
S
Sabrent
6/18/23, 4:07 PM
@David Leasure Apologies for not getting back to you on this due to the weekend. You can format t...
t
EC-T3NS
Slow Write Speed
EC-T3NS Thunderbolt 3 to NVMe Enclosure Reads Faster But Writes Slower Than Previous USB Enclosure
6/13/23, 1:33 PM
•
timoto
6/15/23, 1:56 PM
5
5
Posts
817
Views
S
Sabrent
6/15/23, 1:56 PM
@timoto Looks good!
TB
Control Panel Not Loading Then Crashing
5/23/23, 9:23 AM
•
Tyler Bates
5/24/23, 12:59 PM
4
4
Posts
1.4k
Views
S
Sabrent
5/24/23, 12:59 PM
@Tyler Bates It may or may not work in an enclosure. Enclosures may present themselves as SCSI de...
TT
Terrible Customer Support
4/18/23, 1:47 PM
•
Theo Thompson
5/23/23, 4:59 PM
3
3
Posts
360
Views
TT
Theo Thompson
5/23/23, 4:59 PM
I am still waiting for a response from my previous escalation that was over a month ago. Please ...
kc
Firmware
EC-DFLT
scsi
EC-DFLT
3/30/23, 11:17 PM
•
kturro chamorro
5/22/23, 5:17 PM
14
14
Posts
1.2k
Views
kc
kturro chamorro
5/22/23, 5:17 PM
@Sabrent but don't you think that SABRENT should be the one to provide an automatic tool to do t...
BR
ssd repair
SB-RKTQ-1TB
components on SB-RKTQ-1TB
4/18/23, 12:26 PM
•
Bruno Ranhel
4/18/23, 3:27 PM
2
2
Posts
173
Views
S
Sabrent
4/18/23, 3:27 PM
@Bruno Ranhel I sent you a private message with information that might help.
RP
PS5 compatibility - SATA to USB Adapter 3.1 EC-SS31
11/12/22, 3:15 AM
•
Robert Pande
4/13/23, 3:04 PM
6
6
Posts
774
Views
S
Sabrent
4/13/23, 3:04 PM
@Romuald van Velde If the update is not detected the device, special firmware from customer servi...
s
EC DFLT Firmware update - Device not recognized
1/13/23, 7:56 PM
•
samueltong
3/30/23, 11:10 PM
12
12
Posts
3.2k
Views
kc
kturro chamorro
3/30/23, 11:10 PM
@Sabrent hi. i have a SERIOUS problem. the drive works perfectly with 2TB disks, but when i use a...
RM
EC-SSHD
EC-SSHD With CDROM Drive?
3/23/23, 2:11 PM
•
Richard Morey
3/26/23, 2:52 PM
4
4
Posts
255
Views
S
Sabrent
3/26/23, 2:52 PM
@Richard Morey It depends on the device and port, as a 0.5A port for a 3.5" HDD for example would...
Firmware
EC-WPTF
EC-WPTF Firmware?
3/22/23, 7:14 PM
•
Mark W
3/26/23, 2:43 PM
4
4
Posts
431
Views
S
Sabrent
3/26/23, 2:43 PM
@Mark W I know users have made custom firmware to tweak the sleep timer and such but officially w...
JD
USB 3.0 to SATA External Hard Drive Docking Station
3/23/23, 9:13 AM
•
Jeff Dovey
3/24/23, 2:36 PM
2
2
Posts
733
Views
S
Sabrent
3/24/23, 2:36 PM
@Jeff Dovey The iMac likely uses a different filesystem than what is normally compatible with Win...
RC
5 bay (DS-SC5B) USB C to two separate PC?
3/20/23, 10:56 PM
•
Raymond Chow
3/21/23, 3:07 PM
2
2
Posts
373
Views
S
Sabrent
3/21/23, 3:07 PM
@Raymond Chow One way to do this is with a switch like this one, although this would require swit...
MH
Sabrent NVMe M2 to PCIe problem
3/4/23, 5:05 PM
•
Michael Halsall
3/8/23, 2:38 PM
4
4
Posts
1.3k
Views
S
Sabrent
3/8/23, 2:38 PM
@Michael Halsall Just making sure, thank you. Yes, the 980 PRO should work with the adapter. The ...
JG
SB-ROCKET-NVMe4-2TB on Xiwai 4X NVME M.2 AHCI to PCIE Express 3.0 Gen3 X16 Raid Card
3/5/23, 3:57 PM
•
John Grabner
3/6/23, 3:47 PM
2
2
Posts
222
Views
S
Sabrent
3/6/23, 3:47 PM
@John Grabner After doing research on this motherboard and checking its manual, I would say that ...
IT
Acronis True Image not recognising EC-DFLT
3/4/23, 11:43 AM
•
Ivor Trueman
3/5/23, 4:21 PM
2
2
Posts
783
Views
S
Sabrent
3/5/23, 4:21 PM
@Ivor Trueman The device has to be recognized in order for our OEM Acronis software to operate. I...
T.
DS-4SSD not recognized in USB3.0 or USB2.0 (Windows 10)
2/16/23, 2:37 AM
•
Thierry ...
2/17/23, 9:13 AM
4
4
Posts
598
Views
S
Sabrent
2/17/23, 9:13 AM
@Thierry ... Make sure the power supply is connected from a tested outlet. If problems remain wit...
KB
SB-RKT4P-4TB
software
firmware update
SB-RKT4P-4TB software
2/15/23, 11:03 AM
•
Keith Barton
2/15/23, 1:52 PM
2
2
Posts
537
Views
S
Sabrent
2/15/23, 1:52 PM
@Keith Barton The Acronis, SSC, CP, and Firmware downloads are intended for Windows. Some functio...
RB
Sabrent Rocket 4.0 Plus 2Tb - DEGRADATION
2/15/23, 9:06 AM
•
ROBERTO BEN SVAITER
2/15/23, 1:49 PM
2
2
Posts
413
Views
S
Sabrent
2/15/23, 1:49 PM
@ROBERTO BEN SVAITER The drives looks okay. Your Host Writes are not particularly high. The Healt...
t
USB-SW30
USB-SW30 Question(s)
2/8/23, 10:33 AM
•
ted.lillys
2/13/23, 12:32 PM
6
6
Posts
503
Views
S
Sabrent
2/13/23, 12:32 PM
@ted.lillys Yes, there might be a reason for but it would require testing. It could be a facet of...
MW
EC-SSD2
sn530
western digital
Sabrent EC-SSD2 unable to read Western Digital ch sn530 nvme drive
2/6/23, 3:10 PM
•
Michael Wheeler
2/7/23, 2:13 PM
2
2
Posts
423
Views
S
Sabrent
2/7/23, 2:13 PM
@Michael Wheeler The CH SN530 is 2230 and extra care must be used with 2230 drives in this enclos...
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