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181
Topics
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Followers
BR
ssd repair
SB-RKTQ-1TB
components on SB-RKTQ-1TB
4/18/23, 12:26 PM
•
Bruno Ranhel
4/18/23, 3:27 PM
2
2
Posts
164
Views
S
Sabrent
4/18/23, 3:27 PM
@Bruno Ranhel I sent you a private message with information that might help.
RP
PS5 compatibility - SATA to USB Adapter 3.1 EC-SS31
11/12/22, 3:15 AM
•
Robert Pande
4/13/23, 3:04 PM
6
6
Posts
737
Views
S
Sabrent
4/13/23, 3:04 PM
@Romuald van Velde If the update is not detected the device, special firmware from customer servi...
s
EC DFLT Firmware update - Device not recognized
1/13/23, 7:56 PM
•
samueltong
3/30/23, 11:10 PM
12
12
Posts
3k
Views
kc
kturro chamorro
3/30/23, 11:10 PM
@Sabrent hi. i have a SERIOUS problem. the drive works perfectly with 2TB disks, but when i use a...
RM
EC-SSHD
EC-SSHD With CDROM Drive?
3/23/23, 2:11 PM
•
Richard Morey
3/26/23, 2:52 PM
4
4
Posts
240
Views
S
Sabrent
3/26/23, 2:52 PM
@Richard Morey It depends on the device and port, as a 0.5A port for a 3.5" HDD for example would...
Firmware
EC-WPTF
EC-WPTF Firmware?
3/22/23, 7:14 PM
•
Mark W
3/26/23, 2:43 PM
4
4
Posts
413
Views
S
Sabrent
3/26/23, 2:43 PM
@Mark W I know users have made custom firmware to tweak the sleep timer and such but officially w...
JD
USB 3.0 to SATA External Hard Drive Docking Station
3/23/23, 9:13 AM
•
Jeff Dovey
3/24/23, 2:36 PM
2
2
Posts
705
Views
S
Sabrent
3/24/23, 2:36 PM
@Jeff Dovey The iMac likely uses a different filesystem than what is normally compatible with Win...
RC
5 bay (DS-SC5B) USB C to two separate PC?
3/20/23, 10:56 PM
•
Raymond Chow
3/21/23, 3:07 PM
2
2
Posts
355
Views
S
Sabrent
3/21/23, 3:07 PM
@Raymond Chow One way to do this is with a switch like this one, although this would require swit...
MH
Sabrent NVMe M2 to PCIe problem
3/4/23, 5:05 PM
•
Michael Halsall
3/8/23, 2:38 PM
4
4
Posts
1.2k
Views
S
Sabrent
3/8/23, 2:38 PM
@Michael Halsall Just making sure, thank you. Yes, the 980 PRO should work with the adapter. The ...
JG
SB-ROCKET-NVMe4-2TB on Xiwai 4X NVME M.2 AHCI to PCIE Express 3.0 Gen3 X16 Raid Card
3/5/23, 3:57 PM
•
John Grabner
3/6/23, 3:47 PM
2
2
Posts
215
Views
S
Sabrent
3/6/23, 3:47 PM
@John Grabner After doing research on this motherboard and checking its manual, I would say that ...
IT
Acronis True Image not recognising EC-DFLT
3/4/23, 11:43 AM
•
Ivor Trueman
3/5/23, 4:21 PM
2
2
Posts
756
Views
S
Sabrent
3/5/23, 4:21 PM
@Ivor Trueman The device has to be recognized in order for our OEM Acronis software to operate. I...
T.
DS-4SSD not recognized in USB3.0 or USB2.0 (Windows 10)
2/16/23, 2:37 AM
•
Thierry ...
2/17/23, 9:13 AM
4
4
Posts
581
Views
S
Sabrent
2/17/23, 9:13 AM
@Thierry ... Make sure the power supply is connected from a tested outlet. If problems remain wit...
KB
SB-RKT4P-4TB
software
firmware update
SB-RKT4P-4TB software
2/15/23, 11:03 AM
•
Keith Barton
2/15/23, 1:52 PM
2
2
Posts
514
Views
S
Sabrent
2/15/23, 1:52 PM
@Keith Barton The Acronis, SSC, CP, and Firmware downloads are intended for Windows. Some functio...
RBS
Sabrent Rocket 4.0 Plus 2Tb - DEGRADATION
2/15/23, 9:06 AM
•
ROBERTO BEN SVAITER
2/15/23, 1:49 PM
2
2
Posts
396
Views
S
Sabrent
2/15/23, 1:49 PM
@ROBERTO BEN SVAITER The drives looks okay. Your Host Writes are not particularly high. The Healt...
t
USB-SW30
USB-SW30 Question(s)
2/8/23, 10:33 AM
•
ted.lillys
2/13/23, 12:32 PM
6
6
Posts
482
Views
S
Sabrent
2/13/23, 12:32 PM
@ted.lillys Yes, there might be a reason for but it would require testing. It could be a facet of...
MW
EC-SSD2
sn530
western digital
Sabrent EC-SSD2 unable to read Western Digital ch sn530 nvme drive
2/6/23, 3:10 PM
•
Michael Wheeler
2/7/23, 2:13 PM
2
2
Posts
403
Views
S
Sabrent
2/7/23, 2:13 PM
@Michael Wheeler The CH SN530 is 2230 and extra care must be used with 2230 drives in this enclos...
JB
Is source M.2 SDD will be wipe after being cloned on new M.2 SSD?
1/25/23, 1:51 PM
•
Jean-Guy Bernier
1/25/23, 2:37 PM
2
2
Posts
305
Views
S
Sabrent
1/25/23, 2:37 PM
@Jean-Guy Bernier The source SSD is only being read from so should not have any data destruction....
br
Cant rename drive
1/15/23, 12:58 PM
•
brian reynolds
1/17/23, 2:59 PM
4
4
Posts
286
Views
S
Sabrent
1/17/23, 2:59 PM
@brian reynolds The name of the partition(s) is something different. Disk 1 is how the system rec...
PK
EC-SSD2
EC-SSD2 does not copy with Corsair Force MP600 Pro 8 TB
1/9/23, 9:07 AM
•
Pascal Karls
1/11/23, 1:47 PM
4
4
Posts
296
Views
S
Sabrent
1/11/23, 1:47 PM
@Pascal Karls I am going by the manual, but it should work in your case. Just troubleshooting. I ...
RR
Rocket 4 plus G SSD 4TB compatibility with PS5
1/11/23, 3:01 AM
•
Ryan Rayna
1/11/23, 1:37 PM
2
2
Posts
510
Views
S
Sabrent
1/11/23, 1:37 PM
@Ryan Rayna The Rocket 4 Plus-G should be compatible with the PS5. It might be possible to test t...
ZF
EC-SSHD (Older model) applied Firmware upgrade -- Acronis will not Clone
12/30/22, 1:13 PM
•
Zippy Flagmaster
12/30/22, 1:58 PM
2
2
Posts
1k
Views
S
Sabrent
12/30/22, 1:58 PM
@Zippy Flagmaster The Acronis software checks the hardware string to make sure the device is one ...
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