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Docking station, NAS (3)
Customer Service (1)
Rocket 4 Plus G (2)
SB-RKTB-4TB (1)
performance (1)
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EC-SS31, USB 3.1 Gen.1, Gen.2 (1)
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EC-SSD2 (2)
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firmware update (5)
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4-bay Sabrent (Model DS-SC4B) (1)
181
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Linux
rocket 4
Sabrent Rocket 4.0 Slow Read
9/22/24, 9:30 PM
•
s.stefanek
9/25/24, 2:56 PM
4
4
Posts
444
Views
S
Sabrent
9/25/24, 2:56 PM
@s.stefanek It's possible the data is becoming stale from a lack of refreshing which can impact r...
d
4-Way USB 2.0 Sharing Switch - Cannot wake up from sleep
9/9/24, 8:27 PM
•
dbchan
9/11/24, 9:02 AM
4
4
Posts
262
Views
S
Sabrent
9/11/24, 9:02 AM
@dbchan Glad to hear it. Thanks for reporting back!
P
EC-DFLT
EC-DFFN
issue with EC-DFFN losing connection with computer? (blinking blue light?)
9/6/24, 4:36 PM
•
PhishDad
9/7/24, 4:46 PM
2
2
Posts
606
Views
S
Sabrent
9/7/24, 4:46 PM
@PhishDad If possible, try a different USB cable. If that fails, contact customer service and see...
LC
EC-DFLT Trouble
11/30/22, 9:23 PM
•
Leonard Canavan
9/6/24, 4:42 PM
3
3
Posts
1.1k
Views
P
PhishDad
9/6/24, 4:42 PM
@Leonard Canavan I am currently having the exact same issue as well... hoping I can get an answer...
b
Rocket 4 Plus 4T just up and died??!!!
9/4/24, 10:01 PM
•
bill_jangles
9/5/24, 12:53 PM
3
3
Posts
79
Views
b
bill_jangles
9/5/24, 12:53 PM
@Sabrent thank you
m
Can't update firmware of SB-ROCKET-NVME4-2TB with Sabrent Control
9/3/24, 7:43 PM
•
markpariente
9/4/24, 2:36 PM
2
2
Posts
665
Views
S
Sabrent
9/4/24, 2:36 PM
@markpariente Please contact customer service with this information to see if they have an altern...
EB
DS-5R15 - Virtual Disk Error
DS-5R15 - Unable to create any disk/volume type
8/19/24, 7:42 PM
•
Eric Beauchamp
8/26/24, 9:20 PM
5
5
Posts
115
Views
EB
Eric Beauchamp
8/26/24, 9:20 PM
I was able to add all the disk under the Storage Space. I should used this option at the begining...
j
EC-SSD2 won't clone
8/7/24, 8:55 AM
•
johnwheeler
8/9/24, 3:11 PM
4
4
Posts
708
Views
S
Sabrent
8/9/24, 3:11 PM
@johnwheeler If the drives are identical and known to be working, it should work. If the drives a...
c
DS-UCTB - Offline Cloning ?
7/29/24, 8:48 AM
•
carl.sutton
7/29/24, 11:56 AM
2
2
Posts
109
Views
S
Sabrent
7/29/24, 11:56 AM
@carl.sutton This appears to be an error with the UK listing in the title and features table. It ...
f
Sabrent USB-C 7-Port 48W Powered Hub (HB-3A4C)
Recommended max cable length for powered USB-C port (HB-3A4C, USB-C 7-Port 48W Powered Hub)
7/19/24, 12:43 PM
•
fitzfrobozz
7/22/24, 11:12 AM
4
4
Posts
382
Views
S
Sabrent
7/22/24, 11:12 AM
@fitzfrobozz Hey, we're back from the weekend. Be aware that using adapters can also impact cable...
h
DS-U3B4 does not recognize all drives sometimes, other times none of the drives, etc!!
7/18/24, 6:28 PM
•
hector305+onecountry
7/19/24, 1:18 PM
2
2
Posts
480
Views
S
Sabrent
7/19/24, 1:18 PM
@hector305+onecountry Hello! Please contact customer service/technical support on our website for...
j
4-bay Sabrent (Model DS-SC4B)
Macmini m1
DS-SC4B Keeps Powering Down
7/10/24, 6:47 PM
•
jkovach6
7/11/24, 12:57 PM
2
2
Posts
288
Views
S
Sabrent
7/11/24, 12:57 PM
@jkovach6 Does the drive respond properly in any of the other bay positions?
JU
Rocket 4 Plus SSD Broken
7/6/24, 9:26 AM
•
Jason Udell
7/6/24, 3:30 PM
2
2
Posts
200
Views
S
Sabrent
7/6/24, 3:30 PM
@Jason Udell I have your name in the system but do not see a ticket. I'm passing this on to a spe...
g
SB-TB4K
SB-TB4 KVM - Apple Studio Display monitor not working
6/29/24, 5:07 PM
•
glenramirez
6/30/24, 4:32 PM
2
2
Posts
598
Views
S
Sabrent
6/30/24, 4:32 PM
@glenramirez You might need a TB4 dock + KVM switch, see the comments here. Some Apple hardware o...
SB-TB4K PD Power
6/24/24, 11:31 AM
•
Steven Fischer
6/25/24, 12:20 PM
6
6
Posts
361
Views
S
Sabrent
6/25/24, 12:20 PM
@Steven Fischer Looking into this, thank you for the feedback. We will be fixing the listings.
m
USB-C Hub HB-3A4C
6/22/24, 11:45 AM
•
michael.flournoy
6/24/24, 11:50 AM
2
2
Posts
325
Views
S
Sabrent
6/24/24, 11:50 AM
@michael.flournoy You may contact customer service on the main website and request a firmware upd...
m
EC-CH2B keeps disconnecting
5/4/24, 2:35 PM
•
mike
6/21/24, 12:00 PM
7
7
Posts
797
Views
S
Sabrent
6/21/24, 12:00 PM
@chrissgroi I will check up on this but, if possible, try a different cable or an adapter (USB-A)...
t
Sabrent ec-snve + WD SN850x 4Tb not recognized in S22 (android one ui 6.0)
5/18/24, 1:14 AM
•
to.bo
6/15/24, 11:03 PM
3
3
Posts
432
Views
MD
Michael Duer
6/15/24, 11:03 PM
@to.bo Yes, I have the same issue except I am using the plug in docking station. &nbs...
rC
USB-KCPD
USB-KCPD - Not recognizing Screen
6/14/24, 5:45 AM
•
rob Coenders
6/14/24, 12:30 PM
2
2
Posts
173
Views
S
Sabrent
6/14/24, 12:30 PM
@rob Coenders I asked about this and was told that drivers should be verified as updated, a diffe...
d
(EC-DSK2) how to check status of cloning? safe to abort?
6/13/24, 12:03 AM
•
dcurry789
6/14/24, 12:20 PM
2
2
Posts
837
Views
S
Sabrent
6/14/24, 12:20 PM
@dcurry789 Offline cloning is sector-by-sector which can be very slow. Also, it's important the d...
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