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firmware update (5)
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4-bay Sabrent (Model DS-SC4B) (1)
176
Topics
0
Followers
EB
DS-5R15 - Virtual Disk Error
DS-5R15 - Unable to create any disk/volume type
8/19/24, 7:42 PM
•
Eric Beauchamp
8/26/24, 9:20 PM
5
5
Posts
97
Views
EB
Eric Beauchamp
8/26/24, 9:20 PM
I was able to add all the disk under the Storage Space. I should used this option at the begining...
j
EC-SSD2 won't clone
8/7/24, 8:55 AM
•
johnwheeler
8/9/24, 3:11 PM
4
4
Posts
570
Views
S
Sabrent
8/9/24, 3:11 PM
@johnwheeler If the drives are identical and known to be working, it should work. If the drives a...
c
DS-UCTB - Offline Cloning ?
7/29/24, 8:48 AM
•
carl.sutton
7/29/24, 11:56 AM
2
2
Posts
97
Views
S
Sabrent
7/29/24, 11:56 AM
@carl.sutton This appears to be an error with the UK listing in the title and features table. It ...
f
Sabrent USB-C 7-Port 48W Powered Hub (HB-3A4C)
Recommended max cable length for powered USB-C port (HB-3A4C, USB-C 7-Port 48W Powered Hub)
7/19/24, 12:43 PM
•
fitzfrobozz
7/22/24, 11:12 AM
4
4
Posts
326
Views
S
Sabrent
7/22/24, 11:12 AM
@fitzfrobozz Hey, we're back from the weekend. Be aware that using adapters can also impact cable...
h
DS-U3B4 does not recognize all drives sometimes, other times none of the drives, etc!!
7/18/24, 6:28 PM
•
hector305+onecountry
7/19/24, 1:18 PM
2
2
Posts
430
Views
S
Sabrent
7/19/24, 1:18 PM
@hector305+onecountry Hello! Please contact customer service/technical support on our website for...
j
4-bay Sabrent (Model DS-SC4B)
Macmini m1
DS-SC4B Keeps Powering Down
7/10/24, 6:47 PM
•
jkovach6
7/11/24, 12:57 PM
2
2
Posts
249
Views
S
Sabrent
7/11/24, 12:57 PM
@jkovach6 Does the drive respond properly in any of the other bay positions?
JU
Rocket 4 Plus SSD Broken
7/6/24, 9:26 AM
•
Jason Udell
7/6/24, 3:30 PM
2
2
Posts
155
Views
S
Sabrent
7/6/24, 3:30 PM
@Jason Udell I have your name in the system but do not see a ticket. I'm passing this on to a spe...
g
SB-TB4K
SB-TB4 KVM - Apple Studio Display monitor not working
6/29/24, 5:07 PM
•
glenramirez
6/30/24, 4:32 PM
2
2
Posts
530
Views
S
Sabrent
6/30/24, 4:32 PM
@glenramirez You might need a TB4 dock + KVM switch, see the comments here. Some Apple hardware o...
SB-TB4K PD Power
6/24/24, 11:31 AM
•
Steven Fischer
6/25/24, 12:20 PM
6
6
Posts
326
Views
S
Sabrent
6/25/24, 12:20 PM
@Steven Fischer Looking into this, thank you for the feedback. We will be fixing the listings.
m
USB-C Hub HB-3A4C
6/22/24, 11:45 AM
•
michael.flournoy
6/24/24, 11:50 AM
2
2
Posts
262
Views
S
Sabrent
6/24/24, 11:50 AM
@michael.flournoy You may contact customer service on the main website and request a firmware upd...
m
EC-CH2B keeps disconnecting
5/4/24, 2:35 PM
•
mike
6/21/24, 12:00 PM
7
7
Posts
736
Views
S
Sabrent
6/21/24, 12:00 PM
@chrissgroi I will check up on this but, if possible, try a different cable or an adapter (USB-A)...
t
Sabrent ec-snve + WD SN850x 4Tb not recognized in S22 (android one ui 6.0)
5/18/24, 1:14 AM
•
to.bo
6/15/24, 11:03 PM
3
3
Posts
372
Views
MD
Michael Duer
6/15/24, 11:03 PM
@to.bo Yes, I have the same issue except I am using the plug in docking station. &nbs...
rC
USB-KCPD
USB-KCPD - Not recognizing Screen
6/14/24, 5:45 AM
•
rob Coenders
6/14/24, 12:30 PM
2
2
Posts
139
Views
S
Sabrent
6/14/24, 12:30 PM
@rob Coenders I asked about this and was told that drivers should be verified as updated, a diffe...
d
(EC-DSK2) how to check status of cloning? safe to abort?
6/13/24, 12:03 AM
•
dcurry789
6/14/24, 12:20 PM
2
2
Posts
710
Views
S
Sabrent
6/14/24, 12:20 PM
@dcurry789 Offline cloning is sector-by-sector which can be very slow. Also, it's important the d...
k
Is there a way to disable SLEEP MODE so the drives stay on
6/11/24, 4:56 PM
•
kjf2007
6/14/24, 12:15 PM
4
4
Posts
979
Views
S
Sabrent
6/14/24, 12:15 PM
@kjf2007 Any disk activity should prevent the docking station from going to sleep. It auto-sleeps...
s
USB HD docking station
SABRENT Hard Drive Docking Station - not detected in Windows 11
5/31/24, 2:19 PM
•
sheepsqueez0r
6/11/24, 1:28 PM
8
8
Posts
4k
Views
S
Sabrent
6/11/24, 1:28 PM
@mhkgreer You can reach customer support from our main page. They may be able to give you more pr...
zz
EC-DFLT
EC-DFLT sudden failure and troubleshooting
5/23/24, 3:58 PM
•
z z
5/23/24, 4:51 PM
2
2
Posts
603
Views
S
Sabrent
5/23/24, 4:51 PM
@z z Please contact technical support on the main website. The HDD is probably fine, it may be a ...
JA
Where can i find my registered produvts?
5/12/24, 3:08 PM
•
Jean-Phillipe Andergassen
5/20/24, 4:55 PM
6
6
Posts
396
Views
S
Sabrent
5/20/24, 4:55 PM
We have now implemented this as part of the product registration page for initial testing.
U
Sabrent RMA, replacement not arrived
5/6/24, 3:41 PM
•
Unmolded1589
5/8/24, 4:28 PM
6
6
Posts
173
Views
S
Sabrent
5/8/24, 4:28 PM
@Unmolded1589 Once it's in the hands of the shipping company it is up to courier services to be o...
i
Need Firmware
4/9/24, 6:50 AM
•
iiiiii
4/9/24, 3:08 PM
2
2
Posts
328
Views
S
Sabrent
4/9/24, 3:08 PM
@iiiiii Try formatting the drive in the enclosure first, if possible. Otherwise, check this firmw...
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EC-SNVE - Fimrware Update Required???
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6/21/25, 5:21 AM
General Product Discussion
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Cannot power on one of the bays in a Sabrent DS-SC5B
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Thunderbolt 5 hub + KVM/switch
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