Home
Store
Blogs
Support
Login
Register
Forum
Support
Customer Support
Customer Support
Customer service and technical support.
Docking station, NAS (3)
Customer Service (1)
Rocket 4 Plus G (2)
SB-RKTB-4TB (1)
performance (1)
lockups (1)
freezing (1)
UASP (1)
5 Bay Dock (2)
EC-SS31, USB 3.1 Gen.1, Gen.2 (1)
Error (2)
Firmware (6)
True Image (1)
Setup (1)
EC-SSD2 (2)
5 Gbe Adapter (1)
Technical Support (1)
Dual-Sided M.2 SSD (1)
sn530 (1)
western digital (1)
USB-SW30 (1)
SB-RKT4P-4TB (1)
software (1)
firmware update (5)
SSC (1)
Control Panel (2)
SB-RKTQ-500 (1)
EC-WPTF (1)
EC-SSHD (1)
4-bay Sabrent (Model DS-SC4B) (1)
167
Topics
0
Followers
t
EC-T3NS
Slow Write Speed
EC-T3NS Thunderbolt 3 to NVMe Enclosure Reads Faster But Writes Slower Than Previous USB Enclosure
6/13/23, 1:33 PM
•
timoto
6/15/23, 1:56 PM
5
5
Posts
656
Views
S
Sabrent
6/15/23, 1:56 PM
@timoto Looks good!
TB
Control Panel Not Loading Then Crashing
5/23/23, 9:23 AM
•
Tyler Bates
5/24/23, 12:59 PM
4
4
Posts
1.1k
Views
S
Sabrent
5/24/23, 12:59 PM
@Tyler Bates It may or may not work in an enclosure. Enclosures may present themselves as SCSI de...
TT
Terrible Customer Support
4/18/23, 1:47 PM
•
Theo Thompson
5/23/23, 4:59 PM
3
3
Posts
310
Views
TT
Theo Thompson
5/23/23, 4:59 PM
I am still waiting for a response from my previous escalation that was over a month ago. Please ...
kc
Firmware
EC-DFLT
scsi
EC-DFLT
3/30/23, 11:17 PM
•
kturro chamorro
5/22/23, 5:17 PM
14
14
Posts
974
Views
kc
kturro chamorro
5/22/23, 5:17 PM
@Sabrent but don't you think that SABRENT should be the one to provide an automatic tool to do t...
BR
ssd repair
SB-RKTQ-1TB
components on SB-RKTQ-1TB
4/18/23, 12:26 PM
•
Bruno Ranhel
4/18/23, 3:27 PM
2
2
Posts
155
Views
S
Sabrent
4/18/23, 3:27 PM
@Bruno Ranhel I sent you a private message with information that might help.
RP
PS5 compatibility - SATA to USB Adapter 3.1 EC-SS31
11/12/22, 3:15 AM
•
Robert Pande
4/13/23, 3:04 PM
6
6
Posts
648
Views
S
Sabrent
4/13/23, 3:04 PM
@Romuald van Velde If the update is not detected the device, special firmware from customer servi...
s
EC DFLT Firmware update - Device not recognized
1/13/23, 7:56 PM
•
samueltong
3/30/23, 11:10 PM
12
12
Posts
2.7k
Views
kc
kturro chamorro
3/30/23, 11:10 PM
@Sabrent hi. i have a SERIOUS problem. the drive works perfectly with 2TB disks, but when i use a...
JS
USB-CKDH KVM switch not turning all monitors on when switching systems
3/28/23, 10:13 PM
•
John Schmitt
3/29/23, 2:03 PM
2
2
Posts
467
Views
S
Sabrent
3/29/23, 2:03 PM
@John Schmitt It could be the docking station or the monitor and it may be possible to test these...
RM
EC-SSHD
EC-SSHD With CDROM Drive?
3/23/23, 2:11 PM
•
Richard Morey
3/26/23, 2:52 PM
4
4
Posts
210
Views
S
Sabrent
3/26/23, 2:52 PM
@Richard Morey It depends on the device and port, as a 0.5A port for a 3.5" HDD for example would...
Firmware
EC-WPTF
EC-WPTF Firmware?
3/22/23, 7:14 PM
•
Mark W
3/26/23, 2:43 PM
4
4
Posts
359
Views
S
Sabrent
3/26/23, 2:43 PM
@Mark W I know users have made custom firmware to tweak the sleep timer and such but officially w...
JD
USB 3.0 to SATA External Hard Drive Docking Station
3/23/23, 9:13 AM
•
Jeff Dovey
3/24/23, 2:36 PM
2
2
Posts
626
Views
S
Sabrent
3/24/23, 2:36 PM
@Jeff Dovey The iMac likely uses a different filesystem than what is normally compatible with Win...
RC
5 bay (DS-SC5B) USB C to two separate PC?
3/20/23, 10:56 PM
•
Raymond Chow
3/21/23, 3:07 PM
2
2
Posts
317
Views
S
Sabrent
3/21/23, 3:07 PM
@Raymond Chow One way to do this is with a switch like this one, although this would require swit...
MH
Sabrent NVMe M2 to PCIe problem
3/4/23, 5:05 PM
•
Michael Halsall
3/8/23, 2:38 PM
4
4
Posts
1.1k
Views
S
Sabrent
3/8/23, 2:38 PM
@Michael Halsall Just making sure, thank you. Yes, the 980 PRO should work with the adapter. The ...
JG
SB-ROCKET-NVMe4-2TB on Xiwai 4X NVME M.2 AHCI to PCIE Express 3.0 Gen3 X16 Raid Card
3/5/23, 3:57 PM
•
John Grabner
3/6/23, 3:47 PM
2
2
Posts
195
Views
S
Sabrent
3/6/23, 3:47 PM
@John Grabner After doing research on this motherboard and checking its manual, I would say that ...
IT
Acronis True Image not recognising EC-DFLT
3/4/23, 11:43 AM
•
Ivor Trueman
3/5/23, 4:21 PM
2
2
Posts
636
Views
S
Sabrent
3/5/23, 4:21 PM
@Ivor Trueman The device has to be recognized in order for our OEM Acronis software to operate. I...
mm
EC-DFLT power plug / supply needed
2/21/23, 4:51 PM
•
maria mueller
2/24/23, 1:40 PM
4
4
Posts
948
Views
S
Sabrent
2/24/23, 1:40 PM
@mad-jester We do not sell an official one currently but may replace a failure if the device is u...
T.
DS-4SSD not recognized in USB3.0 or USB2.0 (Windows 10)
2/16/23, 2:37 AM
•
Thierry ...
2/17/23, 9:13 AM
4
4
Posts
487
Views
S
Sabrent
2/17/23, 9:13 AM
@Thierry ... Make sure the power supply is connected from a tested outlet. If problems remain wit...
KB
SB-RKT4P-4TB
software
firmware update
SB-RKT4P-4TB software
2/15/23, 11:03 AM
•
Keith Barton
2/15/23, 1:52 PM
2
2
Posts
427
Views
S
Sabrent
2/15/23, 1:52 PM
@Keith Barton The Acronis, SSC, CP, and Firmware downloads are intended for Windows. Some functio...
RBS
Sabrent Rocket 4.0 Plus 2Tb - DEGRADATION
2/15/23, 9:06 AM
•
ROBERTO BEN SVAITER
2/15/23, 1:49 PM
2
2
Posts
357
Views
S
Sabrent
2/15/23, 1:49 PM
@ROBERTO BEN SVAITER The drives looks okay. Your Host Writes are not particularly high. The Healt...
t
USB-SW30
USB-SW30 Question(s)
2/8/23, 10:33 AM
•
ted.lillys
2/13/23, 12:32 PM
6
6
Posts
411
Views
S
Sabrent
2/13/23, 12:32 PM
@ted.lillys Yes, there might be a reason for but it would require testing. It could be a facet of...
1
2
3
4
5
6
7 / 9
8
9
Search
Latest topics
View all
Customer Support
»
SABRENT USB 3.0 Docking Station crashing all of the USB drives on PC while downloading
zacharygellner14
4/16/25, 1:28 AM
1
General Product Discussion
»
Rocket NVMe not showing up in BIOS?
James Mathew
4/15/25, 8:36 AM
1
General Product Discussion
»
Product Code: DS-SC5B Continually runs even when the computer is switched off?
bradleyearnest006
4/14/25, 7:42 AM
1
General Product Discussion
»
What is your best suggestion(s) for a Thunderbolt adapter for M.2 NVMe to Laptop?
Manuel Jordan
4/13/25, 7:32 PM
1
Product Requests
»
1U 4-bay USB Drive enclosure
nw
4/3/25, 1:10 PM
1
Latest posts
View all
S
SABRENT USB 3.0 Docking Station crashing all of the USB drives on PC while downloading
Latest: Sabrent
4/17/25, 5:56 PM
Customer Support
j
Thunderbolt 5 hub + KVM/switch
Latest: jye
4/16/25, 12:04 PM
Product Requests
z
SABRENT USB 3.0 Docking Station crashing all of the USB drives on PC while downloading
Latest: zacharygellner14
4/16/25, 1:28 AM
Customer Support
S
Rocket NVMe not showing up in BIOS?
Latest: Sabrent
4/15/25, 7:08 PM
General Product Discussion
Rocket NVMe not showing up in BIOS?
Latest: James Mathew
4/15/25, 8:36 AM
General Product Discussion
Forum statistics
Page views (24h):
463
Page views (30d):
17,984
Topics:
284
Posts:
1,144
Members:
2,124
Newest members
View all
j
jye
4/16/25, 12:03 PM
United States
1
z
zacharygellner14
4/16/25, 1:24 AM
United States
1
r
r.young
4/14/25, 9:16 PM
United States
AM
Arthur Magamedov
4/14/25, 7:55 PM
United States
w
williaminajohnson254
4/14/25, 1:22 PM
Ukraine
Most liked authors
S
Sabrent
73
Aqualung
8
KL
Kevin Li
6
mc1903
5
jaime pascual
5
TSI
The Sabrent Informer
5
s
strangelydim
3
RK
Ryan K
3
FM
Fox MacLure
3
m
mad-jester
3
View more
View less
Who like this post?
Thank you
Email Verification
An email with a verification link will be sent to your email address.
[Email is not found]
Please login to continue
Please login or register a new account to continue.
Login
Register
